This position reports to the Head of Knowledge and Information Management and the role holder is responsible for the overall management of, and development of policy and guidelines in relation to electronic and physical documents and records. In particular, the Information Manager
- Maintains and develops the new Electronic Document and Records Management System (EDRMS);
- Provides leadership, guidance and training in use of and best practice in relation to the EDRMS and information management generally;
- Investigates and proposes enhancements to the EDRMS
- Ensures that the information policies and guidelines for staff are kept up to date, comply with legal and regulatory requirements and reflect business needs and circumstances;
- Maintains up to date guidance for all staff on correct practices for management of hard copy documents and records, including use of off-site storage facilities;
- Manages relationships with external suppliers, in particular those delivering support to the EDRMS and the off-site storage provider.
The following are the main areas of work:
- Delivering the EDRMS support service
- Training and coaching in use of the EDRMS
- EDRMS maintenance and development
- Policy and guidance drafting
- Management and administration systems and processes.
The successful candidate will have significant experience in information and records management, and ideally have a records/archives/information management qualification, or be working towards this. The individual will be able to demonstrate hands-on experience of maintaining, not just using as an end-user, an electronic document and records management system.
Essential
- Demonstrable experience of records and information management, archiving or filing services
- Demonstrable experience of maintaining an electronic record and document management system, including amending/revising file structure, security model and/or other functional aspects of the system
- Comfortable and familiar with delivering formal and informal training in use of an EDRMS (or other business technology application) to a variety of user types (senior individuals to more junior groups)
- Ability to influence and motivate others, from peers to volunteers to senior managers
- Good understanding of the requirements of the Public Records, Freedom of Information and Data Protection Acts, and the obligations these place upon public bodies in relation to information management
- Ability to manage change and respond in a positive manner, adapting to new procedures