Jan Knight is an independent market research consultant and President of Bancroft Information Services. She provides customised business intelligence and secondary market research to consultants and companies in all industries. Her work helps to shape business plans, marketing strategies and new business development for a diverse set of clients including start-ups, technology companies, marketing strategists, and small and medium businesses.
She is a frequent presenter on market research topics at the Arizona Center for Innovation, the Technology Business Incubator associated with the University of Arizona in Tucson. Jan holds an MA in Information Resources & Library Science from the University of Arizona, and a B.A. in Renaissance/Humanities Studies from the University of California, Berkeley. Originally from England, Jan moved to Tucson in 1984 and has worked in both the advertising/marketing and publishing industries before starting her own business in 2001.
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Articles by Jan Knight:
Product review of M-Brain Intelligence Plaza (value - help & training; competitors; development; pricing)Thursday, 27th December 2018
In the final part of our product review of M-Brain Intelligence Plaza, reviewer Jan Knight reveals the areas in which the product provides value, and where it falls short. She considers how it stacks up against competitors like Comintelli's Intelligence2day, Digimind, Wide Narrow, and Cipher's Knowledge360 and looks at M-Brain's plans for future functionality. The company's training, help and support options are also discussed.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3100
Product review of M-Brain Intelligence Plaza (technology - search & user interface; outputs & alerts; administration)Monday, 24th December 2018
Newsletters, alerts, dashboards and administration are just a few of the areas covered in part 3 of our product review of M-Brain Intelligence Plaza. Reviewer Jan Knight reveals in detail how the dashboard works and how it can be customised, as well as how the search system works and the usefulness of its filters for drilling down into content.
Product review of M-Brain Intelligence Plaza (sources - content & coverage)Friday, 21st December 2018
In part 2 of our review of M-Brain Intelligence Plaza, we take a look at the market intelligence tool's workflow and how M-Brain's existing clients use its features. We summarise the ways in which users can view and share information, how M-Brain works with clients to help set up external and internal content feeds, what insights can be gained and what information can be stored.
Product review of M-Brain Intelligence Plaza (key advantages; introduction; contact details)Friday, 21st December 2018
We last reviewed M-Brain Intelligence Plaza, a market and competitive intelligence platform, in 2015. This easy-to-use tool, which collates data from both internal and external sources, has since been enhanced with more personalisation options, customisable views and news reader apps for both Android and iOS. Read part one of our latest product review to find out about Intelligence Plaza, the value it provides for users and administrators, and the company's future plans.
Mini review of Vable InboxTuesday, 2nd October 2018
This mini review looks at Vable Inbox, an email management and forwarding tool for information managers and librarians in sectors from Vable's traditional stronghold of legal to its growing customer base in other areas, such as insurance, healthcare and pharmaceutical. We review how Vable Inbox can save time and create efficiencies, better surface and direct information, and we look at plans for future development.
Product review of NewsEdge (value - help & training; competitors; development; pricing)Tuesday, 5th June 2018
In the final part of our new product review of Acquire Media's NewsEdge, we look at the key benefits of the product including the value provided by its relevant and authoritative global news content, as well as its recently added mobile offering. We also look at the help and training on offer, pricing information, plans for advancing the product as well as competitors such as Attensa, Factiva and LexisNexis Newsdesk.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3006
Product review of NewsEdge (technology - search & user interface; outputs & alerts; administration)Monday, 4th June 2018
The third part of our new product review of Acquire Media's NewsEdge looks at the technology available within the product, in particular, its search functionality, the various outputs including its range of visualisation options, such as Venn diagrams and heat maps as well as the many ways administrators can extract usability data from the product.
Product review of NewsEdge (sources - content & coverage)Friday, 1st June 2018
Part 2 of Jinfo's new product review of Acquire Media's NewsEdge looks at its wide range of sources, including premium licensed titles as well as open sources and some of the leading news sources in the world, such as The New York Times and the Financial Times. We also review the impressive array of languages available.
Product review of NewsEdge (key advantages; introduction; contact details)Thursday, 31st May 2018
In the first part of Jinfo's new full product review of Acquire Media's NewsEdge, a global news and delivery web platform for information and business professionals, we give some background on the company and product, including Acquire Media's acquisition earlier this year by Newscycle Solutions. We look at the product's key advantages, key users and some of the changes made since we last reviewed the product in 2014.
Mini review of LexisNexis Newsdesk - recent enhancementsWednesday, 4th October 2017
LexisNexis Newsdesk is an award-winning, global media monitoring and analysis platform that was last reviewed by Jinfo in March 2016. In this new mini review, Jan Knight looks at how the product has continued to improve with key developments such as the newly enhanced Analysis Builder and user interface, whilst remaining a valuable tool for PR professionals and others involved in business development, marketing and communications.
What is the value of social media in current awareness?Thursday, 28th September 2017
With the advent of 24-hour news and social media, it's become even more important for businesses to stay current. There are now more outlets and channels to satisfy our desire for real-time information. Social media platforms that allow us to distribute and share content easily and speedily, also allow for commentary and engagement. Allowing this engagement and even fostering it, must be balanced with the challenges that are inherent with viewing news or information through a social lens.
Product Review of LexisNexis Newsdesk (Value - Help & Training; Competitors; Development; Pricing)Wednesday, 2nd March 2016
In the final part of our review of media monitoring and analytics product, LexisNexis Newsdesk, reviewer Jan Knight looks at the extensive support and help offered. She also digs into pricing options, product investments for 2016 and how Newsdesk stands out from its competitors such as Meltwater, Factiva, Nexis, Digimind and Infomart, including what she considers some unique features.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2631
Product Review of LexisNexis Newsdesk (Technology - Search & User Interface; Outputs & Alerts)Tuesday, 1st March 2016
We put technology to the test in the third part of our product review of LexisNexis Newsdesk, the media monitoring and analytics product from the industry leading information provider. Reviewer Jan Knight goes into depth on the three primary functions of Newsdesk: Search, Analyse and Share. Advanced search options are explained, including newly-added feature LexisNexis SmartIndexing technology, that is applied to licensed content across all of the company's products. She also reveals which part of the analysis function provided her with the "wow factor".
Product Review of LexisNexis Newsdesk (Sources - Content & Coverage)Monday, 29th February 2016
In the second part of our product review of media monitoring and analytics product LexisNexis Newsdesk, researcher Jan Knight outlines the advantages of being owned by the industry leading information provider and gives a detailed breakdown of type and range of content provided, from both traditional and social media. She also includes coverage of countries and multiple language sources.
Product Review of LexisNexis Newsdesk (Introduction; Key Advantages; Contact Details)Friday, 26th February 2016
LexisNexis Newsdesk is the media monitoring and analytics product from the industry-leading provider of online information and technology tools. Reviewer Jan Knight covers the acquisition of the company that launched what was the first such tool to aggregate news and social media in one product, and summarises how its "almost real-time" market intelligence capacity provides value to its audience.
What You Should Consider when Evaluating Sales Intelligence ToolsMonday, 9th November 2015
Jan Knight interviews Michael Levy about his new guide to sales intelligence vendors. We ask about his views on next steps for trigger selling, which departments should be involved in sales intelligence purchases, and the technology developments affecting the growing complexity and diversity of the sales intelligence space. Vendors and products covered include: Avention, Data.com, DiscoverOrg, Hoover's, Infofree, InsideView, LinkedIn Sales Navigator, Owler, RainKing, Sales Genie and Zoominfo.
Infomart - Monitor, Measure, Engage and ImproveFriday, 29th May 2015
Researcher Jan Knight identifies the areas she found particularly interesting when reviewing media monitoring and analysis product Infomart. Infomart specialises in Canadian social media and traditional news outlets.
Product Review of Infomart (Competitors, Development & Pricing)Tuesday, 26th May 2015
Jan Knight concludes her review of Infomart, media monitoring and analytics platform specialising in the Canadian market, with a more detailed look at the "tonality" feature within media analysis and illustrates how the platform would benefit users, particularly those in marketing and PR, as well as outlining pricing options.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2499
Product Review of Infomart (Technology - Search & User Interface; Outputs & Alerts; Administration & Help)Friday, 22nd May 2015
Jan Knight continues her product review of media monitoring and analysis tool Infomart. In the third part of the review she provides an overview of the dashboard, process icons, the numerous navigation and search options, the variety of ways users can view, export and share results as well as the training resources available.
Product Review of Infomart (Sources - Content & Coverage)Thursday, 21st May 2015
In the second part of her review of media monitoring and analysis tool, Infomart, Jan Knight looks at sources including traditional and social media, as well as geographic coverage and archive searching options. Infomart specialises in the Canadian market but will be of interest to researchers in other countries too.
Product Review of Infomart (Introduction; Value; Contact Details)Tuesday, 19th May 2015
Infomart is a media monitoring and analytics platform serving communications professionals, marketers and brand managers based in Canada and around the world. The product provides data, analysis and insights that allows companies to make business decisions based on media intelligence sourced from both traditional news outlets and social media. In the first part of her review, researcher Jan Knight looks at the value the product offers, and introduces the product and the company.
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Reports by Jan Knight:
Product review of M-Brain Intelligence PlazaFriday, 21st December 2018
M-Brain Intelligence Plaza is a market intelligence tool designed to help executives make speedier decisions. Since we last reviewed it three years ago, Intelligence Plaza has had a change of ownership and much effort has gone into improving the user experience. In particular, there are new ways...
Product review of NewsEdge from Acquire MediaThursday, 31st May 2018
Acquire Media's NewsEdge, a global news and delivery web platform for information and business professionals was last reviewed in 2016. In our new full product review of the platform, we look at Acquire Media's acquisition earlier this year by NEWSCYCLE Solutions, its wide range of sources, from...
Product Review of LexisNexis NewsdeskThursday, 3rd March 2016
Media monitoring and analytics tool LexisNexis Newsdesk is a powerful market intelligence product that was launched in April 2015 as a result of the LexisNexis acquisition of Moreover Technologies in October 2014.
Looks at how Moreover launched what was the first such...
Product Review of InfomartThursday, 28th May 2015
Infomart is a media monitoring and analytics platform serving communications professionals, marketers and brand managers based in Canada and around the world. The majority of current clients are Canada-based and focus on Canadian media sources, however the product can be used by anyone in the...
Product Review of NexisWednesday, 4th February 2015
In-depth review of premium curated business, news and industry information provider Nexis.
Explores the impact of the enhancements added in December 2014.
Goes into detail on areas from sources (from biographical profiles to country reports and information from...
FreePint Report: Product Review of StrategyEye Digital MediaFriday, 11th July 2014
StrategyEye Digital Media is a business intelligence product offering data on technology companies across the world. Corporate clients and investors can get insights into areas such as mergers and acquisitions (M&A), venture capital (VC) funding and partnering activities. More than 25,000...
FreePint Report: Product Review of DiscoverOrgThursday, 22nd May 2014
DiscoverOrg is a web-based sales intelligence database focusing on delivering high quality information on IT departments to IT vendors and consultants. Contact information, budgets, current software and hardware plus planned projects are all available in the datasets.
Reviewed by Jan Knight...
FreePint Report: Product Review of Meltwater News and Meltwater BuzzWednesday, 23rd October 2013
Reviewing Meltwater News, which focuses on more traditionally official journalistic sources and Meltwater Buzz, which focuses primarily on the user-generated content in social media, Jan Knight looks into what value the products offer and finds that using the online monitoring tools to monitor...
FreePint Report: Research with Non-Text SourcesTuesday, 25th June 2013
Reviewing FreePint's collection of articles on non-text sources, Jan Knight finds that valuable information can be gained from sources as diverse as social media's blogs and tweets, non-commercial publishing sources in grey literature, and emerging innovations such as visualisation and graphical...
FreePint Report: Product Review of InsideViewThursday, 18th April 2013
Prospecting for sales leads and the inevitable cold calling is a tough task but it's a vital part of any business operation. Jan Knight reviews InsideView, an award-winning sales intelligence tool which aims to make the process more effective by providing sales and marketing specialists with...
FreePint Report: Product Review of Linex SystemsWednesday, 31st October 2012
Linex Systems is a Current Awareness Management tool originally created in 2002 to help users in the legal and professional services industries manage the increasing amounts of information that was available online and that needed to be shared in some manner. The initial product has expanded over...
FreePint Report: Product Review of iSell from OneSourceTuesday, 24th July 2012
iSell from OneSource is an online, browser-based software-as-a-service (SaaS) prospecting tool for US/North America and the United Kingdom. This product allows anyone involved in sales and lead generation to focus on locating and targeting the "right prospect at the right time". By offering a...
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