Andrew Grave

Andrew is the owner of Research Counts Ltd which provides training and support to corporate information teams.

He began his information career at the business support agency Business Link, in London. He then joined the UK’s sixth largest accountancy firm, BDO, where he worked for 11 years. His work there spanned competitive intelligence, vendor management and research and analysis.

More details about Research Counts can be found at www.researchcounts.com.

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Articles by Andrew Grave:


Jinfo Subscription Are content aggregation platforms meeting your needs?
Friday, 23rd June 2017

Jinfo recently ran a Community session in which the most popular aggregation platforms were scrutinised. Prior to the session, a short survey was sent out to registrants and this article outlines some of the perceived strengths and weaknesses of the most used platforms, including Acquire Media's NewsEdge, LexisNexis Newsdesk, InfoDesk, Vable, Manzama, EditorEye, Attensa, Alacra and Northern Light. It also offers some tips on choosing your aggregation platform.


Jinfo Subscription How do Factiva and Nexis measure up?
Wednesday, 31st May 2017

A recent Jinfo Community session invited users and vendors to discuss the merits and points for improvement of the two main premium news platforms: Factiva from Dow Jones and Nexis from LexisNexis. We capture feedback and present a SWOT analysis for each.


Jinfo Subscription Guide to value in the Jinfo Research Focus "Developing an information-savvy workforce through strategic alignments"
Wednesday, 5th April 2017

We highlight the research, articles, market landscapes, product reviews and webinars in the Jinfo Research Focus, "Developing an information-savvy workforce through strategic alignments" and highlight the upcoming webinars and Community sessions.


Jinfo Subscription Q&A with CB Resourcing - a recruiter's perspective on information skills
Monday, 13th March 2017

We interview Simon Burton, managing director of CB Resourcing, to ask him how he sees information professionals developing cross-organisational information skills following his experience of recruitment in the knowledge, research and information management sphere.


Jinfo Subscription Product review of Artesian (value - help & training; competitors; development; pricing)
Wednesday, 25th January 2017

In the final part of our product review of Artesian, we look at training, product developments, pricing and how this customer engagement and business intelligence tool shapes up to its competitors including Avention's OneSource iSell and Bureau van Dijk's Mint UK.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2769


Jinfo Subscription Product review of Artesian (technology - search & user interface; outputs & alerts; administration)
Tuesday, 24th January 2017

In part 3 of the product review of Artesian, the UK- and US-based customer engagement and business intelligence tool, we drill into the technology behind the product's contextual insight into organisations & markets. Prospect lists can be filtered by factors such as credit risk and daily alerts set up. We include a look at how the mobile app, Artesian Ready, provides detailed information on the company and people in your meetings.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2769


Jinfo Subscription Product review of Artesian (sources - content & coverage)
Monday, 23rd January 2017

In part 2 of our review of Artesian, we consider the reach of its content and coverage including subscription publications, Companies House filings, extensive social media sources, Experian credit information and news archive. Artesian has substantive coverage for the UK, USA and Canada; plus employee records; a taxonomy of more than 1,500 business topics and Market Sector News supplemented by Sector performance data in the UK. This review covers the UK version.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2769


Jinfo Subscription Product review of Artesian (key advantages; introduction; contact details)
Friday, 20th January 2017

Artesian is a UK-based customer engagement and business intelligence tool which entered the North American market in 2015. It provides contextual, relevant insight into organisations and markets in real-time, compiling tailored news feeds and daily email alerts. Part 1 of the review summarises how customers obtain value from Artesian, helping them improve business development, efficiency and knowledge sharing.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2769


Jinfo Subscription Product review of FirstRain (value - help & training; competitors; development; pricing)
Monday, 9th January 2017

Concluding our review of business analytics platform FirstRain we look at the competitors to this product which aims to enable business professionals to view and share real-time intelligence on companies and markets. Reviewer Andrew Grave describes why its help features are particularly useful, how competitors shape up including OneSource from Avention and British-based company Artesian, and development plans for the near future.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2762


Jinfo Subscription Product review of FirstRain (technology - search & user interface; outputs & alerts; administration)
Friday, 6th January 2017

We continue our review of business analytics platform FirstRain which aims to enable business professionals to view and share real-time intelligence on companies and markets. Andrew Grave looks at how the company's claims for its technology stand up, testing its analytics. He also analyses set up and how its "channels" help personalise what FirstRain will track for you, search by company or themes, and mobile app functionality.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2762


Jinfo Subscription Product review of FirstRain (sources - content & coverage)
Thursday, 5th January 2017

FirstRain is a business analytics platform allowing business professionals to view and share real-time intelligence on companies and markets. We dig into the detail of its content and coverage including English-language sources, international coverage, and its provision of subscription-based services. We assess whether FirstRain has developed special techniques for acquiring data and if its Twitter coverage is superior to those provided by many media monitoring and PR tools.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2762


Jinfo Subscription Getting clarity on data analytics projects
Thursday, 5th January 2017

How do data analytics projects get started, which stakeholders are typically involved, how can goals be aligned and how do such projects progress? Andrew Grave reports from a Jinfo Webinar, "How information services can best work with the many stakeholders of data analytics" and highlights five key processes recommended for best practice in collaborative projects.


Jinfo Subscription Product review of FirstRain (key advantages; introduction; contact details)
Wednesday, 4th January 2017

FirstRain is a business development and research tool aimed at North American-headquartered companies that have a global user base. In part one of this product review we explain the key advantages, and how customers obtain value through FirstRain's uniquely-developed web crawling method and a sophisticated personalised approach. We also cover what has changed since it was last reviewed in 2013 and give contact details.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2762


Jinfo Subscription Insider knowledge - working as a text analytics manager
Thursday, 15th December 2016

We interview Helen Clegg to find out what's involved in her role as a text analytics manager in the data science team in the procurement & analytics practice of international management consultancy A.T. Kearney and how her expertise as an information professional has been an asset in the role. She discusses how she's found the role, how the business uses her analytics skills and gives advice to others considering moving into data analytics.


Jinfo Subscription Q&A with Evalueserve - harnessing insights through mind and machine
Tuesday, 13th December 2016

Co-founder and CEO of Evalueserve, Marc Vollenweider, gives insights into areas from artificial intelligence to text data analytics and the role of and opportunities for information professionals as technology develops and becomes ever-more integral to business operations. He also discusses upcoming trends such as media mining, combining audio, video and text. Evalueserve has been deeply involved in data analytics since its inception in 2001, services include research, analytics and data management.


Jinfo Subscription Overcoming common data analytics risks
Wednesday, 23rd November 2016

A recent Jinfo Webinar addressed how to "Identify - and overcome - the most common data analytics risks". Andrew Grave reports - and highlights which areas the risks impact on and how to address risks and how to identify which you can address... and which you should prioritise.


Jinfo Subscription How to get involved in data analytics
Friday, 28th October 2016

Jinfo's recent webinar was titled "Create your plan to prepare for data analytics" and focused on the practical steps enabling an information team to prepare a plan for data analytics and contribute their expertise. Andrew Grave reports.


Jinfo Subscription Mini review of Factiva - recent enhancements
Thursday, 15th September 2016

Factiva is a premium news resource. Andrew Grave reviews this long-established solution which offers the ability to search, distribute and licence a vast amount of news content. He plays close attention to the enhancements made since the full Jinfo review in October 2015 and the features that make it unique.


Jinfo Subscription Staying on top of your current awareness service
Tuesday, 26th July 2016

Andrew Grave explains why you must continuously develop your current awareness service and provides some cost-effective suggestions for making the most of your existing solution.


Jinfo Subscription Evaluating Factiva and Nexis
Tuesday, 29th December 2015

FreePint's Annual Survey of News Needs and Preferences shows Factiva and Nexis consistently dominate the market for news. Business research consultant Andrew Grave takes an in-depth look at each product and highlights the use-cases where each is strongest, USPs, search strengths and source coverage.


Jinfo Blog Research With an International Flavour
Tuesday, 22nd December 2015

The "News, and Other Commodities" Topic Series includes many articles around international research. Series co-producer Andrew Grave reviews these articles and looks ahead to the concluding articles in the series on subjects from video news to researching West Africa.


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Reports by Andrew Grave:


Jinfo Subscription Product review of Artesian
Friday, 20th January 2017

Artesian is a comprehensive business development tool which is very intuitive to use. With strong coverage of the UK and of North America, it enables lists of prospects to be devised and news and social media on those prospects monitored for risks and opportunities. This review:...


Jinfo Subscription Product review of FirstRain
Wednesday, 4th January 2017

FirstRain is an easy-to-use business development and research tool. Its high degree of personalisation enables business professionals to view relevant news, social media intelligence and internal content on companies and markets. This review: Introduces FirstRain and explains why...


Jinfo Subscription Product Review of First Research
Wednesday, 16th December 2015

In-depth review of Dun & Bradstreet's First Research, a provider of industry market research reports for sales and marketing professionals. This review: Introduces the company, with contact details, outlining the scope of its US-focused industry profiles and how it adds value by...


Jinfo Subscription Product Review of Factiva
Thursday, 22nd October 2015

In-depth review of Factiva, Dow Jones' premium news aggregation service. This review: Introduces the company and product and giving his view on the value the product offers. Looks at the breadth of content available in traditional and social media through the global news...


Jinfo Subscription Product Review of Factiva
Wednesday, 17th December 2014

In-depth review of global news aggregation solution Factiva. More than 32,000 sources in 28 languages are included and the archive goes back to 1951. This review: Introduces the company and provides contact details. Looks at the range of sources and coverage. Covers...


Jinfo Subscription Product Review of Thomson Reuters Eikon
Thursday, 19th December 2013

Eikon from Thomson Reuters offers some particularly impressive features, finds reviewer Andrew Grave, highlighting that Eikon's mobile applications stand out in a market not known for business applications. Eikon Messenger is a notable plus, enabling secure messaging not only with Eikon users but...


Jinfo Subscription FreePint Report: Product Review of Key Note
Monday, 11th February 2013

Best known as a market intelligence source, Key Note now provides company information through Companies House filings. Andrew Grave provides an in-depth report of the product and its evolution. Reviewed by Andrew Grave Introduction and FreePint's View Sources, Content and...


Jinfo Subscription FreePint Report: Product Review of Factiva.com
Wednesday, 12th December 2012

Ten years ago Factiva.com was one of only two go-to tools for news; now there are many more competitors in the marketplace. Andrew Grave puts Factiva.com through its paces and finds out whether the investment in content and functionality, in the face of competition from a myriad of free and...