Andrew is a consultant with global experience in the online business information market. He has worked in executive roles for a number of leading business information companies, including Dow Jones, Thomson Reuters and Factiva. His expertise includes strategy, business development and M&A, as well as content licensing and managing third party distribution. As a consultant with FinTech Partners, Andrew has undertaken numerous projects in the content and information sectors. He is also the managing director of the Africa Alert current awareness service which provides coverage of local and international business news from across Africa.
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Articles by Andrew Lucas:
Activating global teamsMonday, 2nd December 2019
Globalisation has produced a more interconnected world but this has also meant information teams are often having to work longer hours with fewer resources. Jinfo has spoken to senior information managers at a range of organisations about how they are navigating these challenges to create a more collaborative and motivated work environment. In this article, we focus on the variables needed to create a successful global team, what tools can be used and how to improve over time.
Emerging technology for centres of excellence: chatbots & digital adoption platformsFriday, 22nd November 2019
Technology plays an increasingly key role in enabling information professionals to work with optimal efficiency and productivity. In this article, Andrew Lucas looks at how two emerging technologies - chatbots and Digital Adoption Platforms - could be used to improve things, if deployed smartly.
The importance of communicating strategy to your teamMonday, 18th November 2019
Jinfo has consistently highlighted the importance of setting a strategy to support the organisation and manage risks and opportunities but if it isn't implemented in the right way it will be ineffective. This article looks at the important role of information centre staff in communicating and developing a strategic plan and what practical steps you can take within your own organisation to bring this about.
Super users as partners and advocatesThursday, 17th October 2019
Super users can be found in every organisation but what are they and how can they help bridge the gap between the information centre and the rest of the organisation? In this article, we take a look at some of their key characteristics and how the information centre can use them for awareness, training and feedback.
Mini review of Acquisdata and ReportalMonday, 7th October 2019
Acquisdata is a business intelligence company that provides reports on key industries, companies and executives whilst its sister company, Reportal Snd Bhd, offers a company reports database which consists of full-text reports from global quoted companies. In this mini review we take a look at both offerings along with third-party information vendors who distribute the company's data, such as Dow Jones' Factiva, FactSet, IHS Markit, EBSCO, Thomson Reuters and ProQuest. We also find out who uses the product, the range of industries covered, as well as the different ways the data is packaged.
Technology update - auto-summarisation and web scrapingTuesday, 24th September 2019
This article looks at auto-summarisation and web scraping technologies, explaining what they are and how they came about, and highlights specific use-cases. We also look at some of the key players in this area, including Moreover, which forms the basis of the LexisNexis news monitoring product, Newsdesk, Ozmosys, M-Brain's Opoint, Wide Narrow, and InfoNgen, as well as a number of free tools that can be used for these tasks.
Case study of Comintelli Intelligence2day in actionMonday, 23rd September 2019
Comintelli's Intelligence2day is a cloud-based competitive intelligence platform that provides a single point of access to multiple sources of information, both internal and external. Jinfo reviewed the product earlier this year and, in this case study, we see how Comintelli partnered with a Germany-based manufacturer to implement Intelligence2day so it could more effectively share information across the company.
The ins and outs of intelligence system APIsThursday, 12th September 2019
Interest in the adoption of intelligence platforms is growing, with organisations using them to manage multiple content streams and to enable workflow collaboration around the discovery and insights generated from the analysis of the combined datasets. Jinfo takes a look at the use of APIs within intelligent systems and at some of the vendors in this area, along with their offerings.
Mini review of OzmosysWednesday, 4th September 2019
Ozmosys is a content aggregation, search and alerting tool used primarily by those in the legal and financial sectors. We last spoke to the company's founder and president, Eric Gross, earlier this year and in this mini review we take a look at the latest iteration of the product, how it is used, its value and its competitors, Manzama and LexisNexis Newsdesk.
APIs - what are they and what do they do? Friday, 30th August 2019
If you're an information manager working with content, you'll need to know about APIs. This article looks at what APIs are, how they can be used, what propelled their growth, and the benefits of using APIs from an information manager's perspective. Plus, we examine what to look out for when considering their use within the organisation, along with some useful resources to learn more about them.
Wide Narrow in actionTuesday, 27th August 2019
Jinfo wrote a full product review of Wide Narrow, workflow software designed to support the work of an intelligence team, last year. We were recently given the opportunity to talk to Anders Bretz, founding partner at the company, about how it works with clients to implement its software solution. We also take a specific look at a US financial services company and how the product was used to increase efficiency for its information resources team.
Product review of Factiva (purchasing, development and competitor landscape)Thursday, 15th August 2019
In the final part of Jinfo's new product review of premium global news database Factiva, we take a look at its value, the help and training available, key future product development plans and pricing. We also examine the competitor landscape, which includes Nexis, Naviga's NewsEdge, and ISI Emerging Markets in the traditional business news and information market, along with Meltwater, Cision, D&B's Hoovers, Alacra, Manzama Insights, and InfoDesk in the media monitoring space.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3233
Product review of Factiva (technology - search & user interface; outputs & alerts; administration)Wednesday, 14th August 2019
In the third part of our new product review of Factiva, global news aggregator, we explore some of its latest enhancements, particularly in relation to its search performance and interface. We also take a closer look at Dow Jones Intelligent Indexing and its migration to a full machine learning model, its API and wide range of uses, as well as the various reports that are available to administrators.
Product review of Factiva (sources - content & coverage)Tuesday, 13th August 2019
In the second part of our updated product review of Factiva, global news aggregator, we look at some of the content that has been added since our last review, as well as user feedback from Factiva's annual content survey.
Product review of Factiva (key advantages, introduction and contact details)Monday, 12th August 2019
In the first part of our new in-depth product review of Factiva, Dow Jones' premium news aggregation service, we highlight its key advantages and provide an overview of the company and product. In addition, we outline some of the main changes that have been incorporated since our last review and take a look at likely future developments.
Coping with reorganisation - working with a new reporting lineMonday, 29th July 2019
The information centre may be subject to sudden changes in reporting lines and often does not get a say in this. But when they do have advance notice, they need to make a good case for themselves to ensure they have a preferred position in any reorganisation. This article highlights some of the challenges faced by information groups who have encountered a shift in reporting line and the importance of creating or updating a strategic plan to ensure it's in alignment with the requirements of the new organisation.
Guide to value in the Jinfo Research Focus - benchmark information servicesFriday, 5th July 2019
Jinfo contributing editor Andrew Lucas provides an overview of the articles, models, research and tools published within the Jinfo Research Focus, "Benchmark information services - progressing towards transformation", looking at areas from the importance of tracking time to reporting lines and how to identify your peer group for benchmarking.
The impact of changing reporting lineThursday, 4th July 2019
We interview an information manager who has changed reporting line, to find out how that impacted on their services, stakeholders and how the information centre was valued and perceived. The article also includes tips and recommendations for others who may face a shift in reporting line.
My Favourite Tipples from a researcher in the information and knowledge sectorsWednesday, 3rd July 2019
My Favourite Tipples are shared by Andrew Lucas, a freelance researcher, writer and consultant working in the information and knowledge sectors. Here he shares his go-to sources for information on digital topics, company reports and more.
Service complexity in the pharmaceutical industryFriday, 28th June 2019
We find out more about the Scientific Intelligence (SciIntel) group at Sanofi Pasteur, the vaccines division of Sanofi, the global French pharmaceutical company and whether technology innovations such as text mining and options for full text search are enabling them to handle complex queries more efficiently.
Alteryx - applying technology to real world problemsFriday, 31st May 2019
This article looks at some of the issues explored in a recent webinar held by Alteryx, the data science and analytics software company, and presented by Nick Jewell and Sumit Paul-Choudhury. It looked at the history of computing and artificial intelligence and some of the issues that have started to emerge from its use. It also focused on the use of Robotic Process Automation (RPA) and ends with a useful checklist for AI projects.
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Reports by Andrew Lucas:
Market landscape - digital adoption platformsTuesday, 17th December 2019
Digital Adoption Platforms (DAP) provide a software layer integrated on top of other applications or websites, which guides users through tasks and functions and makes it easier for them to learn how to use a software platform, website or app. DAPs are usually customisable for specific...
Market landscape - chatbotsFriday, 6th December 2019
Information managers are starting to think about whether they should incorporate chatbot technology into their information strategy to help boost both the productivity of their teams and to improve response times for users. There are a multitude of chatbot providers on the market, with most of...
Market landscape - web scrapingWednesday, 25th September 2019
Web scraping service providers extract data from websites either through the web or using Hypertext Transfer Protocol or via a web browser. Whilst web scraping can be done manually, it usually involves automated processes carried out using a bot or web crawler. The copied data is usually added to...
Market landscape - auto-summarisationWednesday, 25th September 2019
Auto-summarisation service providers are often either start-ups or tech community, nonprofit websites. Their websites are typically free to use for those wanting to summarise an individual document, but also offer developer tools for API access that allows the summarisation tool to be embedded in...
Company landscape - Refinitiv and Thomson ReutersThursday, 15th August 2019
In this company landscape we look at six products offering financial and risk data from Refinitiv:
Elektron Data Platform
Thomson ONE Wealth
World-Check Risk Intelligence.
We also look at eight products from Thomson Reuters covering...
Product review of FactivaMonday, 12th August 2019
Our new in-depth product review of Factiva, Dow Jones' premium news aggregation service, looks at how this news database and research platform has evolved since our last full review a couple of years ago.
Introduces Dow Jones and Factiva and highlights the value the...
Market landscape - suppliers of information on venture capital and private equity activityThursday, 28th March 2019
In this market landscape we look at 20 products which help researchers seeking information on private equity and venture capital:
AVCJ from Acuris
D&B Hoovers from Dun and Bradstreet
Eikon from Refinitiv
FactSet for Private Equity...
Product review of Digimind IntelligenceWednesday, 3rd October 2018
We review Digimind Intelligence, a competitive intelligence and web monitoring product aimed at market and competitive intelligence professionals in industries from banking to pharmaceutical and agro-food. Since our last review, in 2009 - when the product was known as Digimind 9 - it has...
Product review of InfoNgenFriday, 13th April 2018
We last reviewed InfoNgen, the web monitoring and aggregation service, in 2013 and in this fresh new review we revisit the product to see what's changed.
The InfoNgen discovery portal is a semantic web discovery platform that provides content discovery and text analytics solutions for...
Market landscape - private equity/venture capital resourcesWednesday, 14th March 2018
This market landscape gives an overview of 12 private equity (PE) and venture capital (VC) products:
Bureau van Dijk
Dow Jones - VentureSource
Perfect Information - PI Navigator
S&P Capital IQ...
Product review of AlphaSenseTuesday, 13th March 2018
AlphaSense is a company search engine for analysts, researchers, and other financial professionals who wish to search and analyse corporate filings and other research documents. Having only been introduced to the market in 2011, it has already won many awards. It uses proprietary linguistic...
Product review of S&P Capital IQMonday, 2nd October 2017
The S&P Capital IQ platform is a web-based platform providing highly structured, in-depth financial data and information on over 63,000 public and 4.5 million private companies, as well as data on markets, industries and people. The platform provides sophisticated tools for analysis,...
Product review of Credinform Globas-iWednesday, 1st February 2017
Credinform Globas-i is an online database of Russian companies and entrepreneurs as well as businesses from the Ukraine, Belarus and Kazakhstan. This review evaluates the English-language interface which gives access to very detailed reports on a wide range of companies, helping users to enhance...
Product review of EMIS ProfessionalTuesday, 8th November 2016
EMIS Professional specialises in providing business intelligence on emerging markets. It has evolved from EMISPro with significant redesign including a new user interface and improvements to navigation and functionality.
Introduces EMIS Professional and how it has...
Product review of MarketScapeMonday, 19th September 2016
MarketScape MS4 is a content integration platform which is used by market intelligence and information management professionals in mid-size and large international companies to search, manage and access external open access and licensed information.
Product review of ReferenceUSAMonday, 15th August 2016
ReferenceUSA, from parent company Infogroup, is an online research tool that provides business and consumer data on millions of US and Canadian businesses, households, consumers, and doctors and dentists. It is made available to end users through 85% of large public libraries in the US, as well...
Product Review of PrivCoWednesday, 24th February 2016
Private company and investor database PrivCo provides difficult-to-source data on non-publicly traded companies including family-owned, private equity-owned, venture-backed and international unlisted companies as well as information on mergers and acquisitions and private equity and...
Product Review of Cortera PulseWednesday, 27th January 2016
Cortera Pulse is a business credit risk monitoring and intelligence database. This review reveals how it has shaken up the analysis of business-to-business risk assessment and distinguished itself from other B2B players.
Describes the target audience and identifies how...
Product Review of FindoutFriday, 22nd January 2016
Review of the recently-launched strategic decision support tool Findout, designed to identify relevant research content and competitive intelligence from the web.
Provides examples of key selling points and the value Findout provides purchasers.
Product Review of LexisNexis PublisherMonday, 12th January 2015
LexisNexis Publisher is a professional current awareness solution whose sources include premium news and legal content as well as web news and social media content. Users include those in corporate, legal and government, in areas from competitive intelligence to marketing.
FreePint Report: Know Your CustomerFriday, 24th October 2014
This collection of FreePint articles on the topic of risk and compliance covers those included in the FreePint Topic Series: What You Need to Know Your Customer (KYC) . The articles tackle topics from the changing compliance culture to free resources for managing risk and keeping compliant. A...
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