Sophie Alexander
Contributing Editor

Sophie Alexander is a business researcher and provides customised research to companies in a wide variety of industries with a particular interest in investigative research. She has a BA Hons in Law and a Diploma in Information Studies along with over 15 year's experience in both the public and private sector. Sophie can be reached via her website at

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Articles by Sophie Alexander:

Jinfo Blog IncFact - major information on midsized companies
Tuesday, 27th November 2018

If your work involves researching private companies in the US, you'll be interested in why we recently published a mini review of IncFact, a company information and business discovery engine that covers around 3 million mainly privately held, midsized US companies.

Jinfo Subscription What technology can you use right now to improve your current awareness service?
Thursday, 8th November 2018

What are some of the myths around AI, and should you be using smart technology or cutting-edge technology in your current awareness service or use of intelligence systems?

Jinfo Blog Onelog - track resources, costs and usage
Monday, 22nd October 2018

If you subscribe to multiple resources and need to track usage and costs, an electronic resource management tool like Onelog could be the solution. Find out why we undertook a full product review and see whether you can seamlessly integrate this tool into your existing workflow.

Jinfo Blog Vable Inbox - filtering out the clutter
Tuesday, 16th October 2018

We recently reviewed Vable Inbox, an email management tool. Find out why we reviewed this tool which aims to help you filter and focus on most important incoming information.

Jinfo Subscription What's the best way to measure the value of your information service?
Monday, 15th October 2018

The theme of the Jinfo Research Focus, "Benchmark information roles - Jinfo models of excellence" is how teams measure and benchmark their information service against others. Sophie Alexander reports on a webinar which looked at how you go about measuring value by engaging with stakeholders and using the right data and metrics, rather than measuring everything.

Jinfo Blog Knowledge360 from Cipher Systems - CI with advanced machine learning
Wednesday, 10th October 2018

Find out why we reviewed Knowledge360 from Cipher Systems, the SCIP-certified end-to-end competitive intelligence platform solution designed to support market analysis, and what makes it so popular.

Jinfo Blog PharmaCircle Business Class Elite - from commercial insights to clinical trials
Friday, 28th September 2018

How does PharmaCircle Business Class Elite (BCE) fare for those seeking information on companies in the biopharmaceutical space, with its global coverage of business, research, development, regulatory and formulation science? Get a feel for BCE in this blog about our latest review.

Jinfo Subscription Where to begin when implementing automation in your workplace
Friday, 14th September 2018

Moving away from spreadsheets, emails and to-do lists can be difficult, but there are tried-and-tested tools available to help you manage subscriptions, project management and enquiries. A recent webinar discussed the challenges that automation can solve, surveyed the tools that can improve workflow, and presented the next steps towards making your centre more strategic.

Jinfo Subscription Q&A with TBRC - Global Market Model highlights business opportunities worldwide
Wednesday, 29th August 2018

TBRC claims its flagship product, Global Market Model, outshines its competitors with its high quality, consistent coverage of markets around the world across a host of industry sectors. Managing director Oliver Guirdham tells Jinfo's Sophie Alexander how TBRC compiles its data, how the Global Market Model can be used to provide business insight, and the company's plans for a new interactive tool.

Jinfo Subscription Q&A with Vable - current awareness that's content-agnostic
Friday, 24th August 2018

Vable is the provider of the InfoPro solution for current awareness and Vable Inbox to manage and redirect incoming newsletters, alerts and eJournals. Jinfo interviewed its topic specialist Clare Brown to find out more about the company's plans to introduce a managed service, increase its AI capabilities and get its platform adopted in industries beyond the legal sector.

Jinfo Blog Jinfo feedback - AI in information and knowledge centres
Thursday, 16th August 2018

Jinfo recently answered a customer query about implementation of AI in libraries and knowledge management areas. Here we present some of our most recent content in this area along with coverage of vendor strategies around AI.

Jinfo Blog Emerging needs of law firms revealed in Jinfo's research
Wednesday, 25th July 2018

After taking a break last year, Jinfo's "Research on UK legal purchasing preferences and needs" is back for 2018 and you won't want to miss it. In this, our eighth survey since we began in 2010, we reflect on the changes that digital and online sources and trends in automation are having on the industry.

Jinfo Blog Manzama Insights - highlights company health and context
Monday, 23rd July 2018

Following on from our product review of Manzama Base last year, we turn our attention towards the company's newest product offering, Manzama Insights, an easy-to-use market intelligence platform which not only searches content but extracts meaning and produces actionable insights using NLP and machine learning techniques.

Jinfo Subscription Q&A with Clarivate Analytics - a leading source of quality curated research content and tools
Monday, 18th June 2018

Clarivate Analytics is a global leader in the provision of insights and analytics and has many established brands including Web of Science, EndNote, InCites, Cortellis, Derwent, CompuMark, MarkMonitor and Techstreet. Jinfo recently interviewed Jan Reichelt, newly-appointed managing director of Clarivate's citation index and discovery platform Web of Science, to find out a bit more about the company's flagship products, including its newest acquisitions, Kopernio and Publons.

Jinfo Subscription Q&A with African Journals OnLine - increasing the visibility of African research
Wednesday, 23rd May 2018

African Journals OnLine (AJOL) aims to provide access to the world's largest online library of peer-reviewed, African-published scholarly journals. Its executive director Susan Murray told Sophie Alexander how the platform works, the problems it's helping to solve, and future plans to expand its coverage of research on the continent.

Jinfo Subscription Q&A with Integreon - what's the blueprint for successful outsourcing?
Monday, 26th March 2018

Integreon provides a variety of outsourced services, including contract review, document processing, business support and research. We last interviewed them a couple of years ago and recently caught up with Mark West, its operations director of knowledge and business information services, to find out what's changed since we last spoke, including some of the challenges faced with outsourcing and where it might be headed.

Jinfo Subscription Product review of Factiva (value - help & training; competitors; development; pricing)
Friday, 1st December 2017

In the final part of Jinfo's new product review of premium global news database Factiva, Sophie Alexander looks at its value, key product developments over the past two years, help and training, pricing, the competitor landscape, including Nexis as well as similar solutions such as Vable and Avention's OneSource.

Note: Full review (PDF) at

Jinfo Subscription Product review of Factiva (technology - search & user interface; outputs & alerts; administration)
Thursday, 30th November 2017

In the third part of the new Factiva product review, we take a look at news aggregator Factiva's functionality. The review covers the wide range of tools available to process content. We also cover new features such as secure single sign-on, languages available, search features such as search builder and the newly developed expert searches which allow you to track author content.

Note: Full review (PDF) at

Jinfo Subscription Product review of Factiva (sources - content & coverage)
Wednesday, 29th November 2017

In the second part of the Factiva product review, Sophie Alexander looks at the full range of content available in traditional and social media through global news aggregator Factiva. She describes its exclusive content and geographical spread. New content acquisition is also covered.

Note: Full review (PDF) at

Jinfo Subscription Product review of Factiva (key advantages; introduction; contact details)
Tuesday, 28th November 2017

In the first part of our new in-depth product review of Factiva, Dow Jones' premium news aggregation service, we introduce the company and product and give Jinfo's view on the value the product offers, along with changes since the product was last reviewed.

Note: Full review (PDF) at

Jinfo Blog Attend London Info International for the low down on key issues & trends
Tuesday, 7th November 2017

Find out what the London Info International (LII) offers conference and exhibition visitors in December - from planning for uncertainty to new search technologies and copyright challenges.

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Reports by Sophie Alexander:

Jinfo Subscription Market landscape - Aroq
Friday, 2nd November 2018

This report gives an overview of the four product groupings from Aroq, specialist in business information for consumer products, retail and auto industry: just-auto; plus QUBE database just-drinks just-food just-style; plus re:source apparel planning product. We provide a...

Jinfo Subscription Market landscape - CPA Global
Friday, 28th September 2018

This report gives an overview of the key intellectual property (IP) products and services from CPA Global, a world-leading IP management and technology company. Plus, there is a deeper dive into: Innography PatentIQ - a feature of Innography PortfolioIQ - a feature of Innography...

Jinfo Subscription Market landscape - business intelligence and data visualisation platforms
Monday, 20th August 2018

This report covers eight companies to watch in different areas of the data analytics field and updates our previous market landscape from 2016: Alteryx Birst Domo QlikView MicroStrategy Pentaho Tableau TIBCO. We provide a brief description of each company...

Jinfo Subscription Market landscape - Bureau van Dijk
Friday, 10th August 2018

This report gives an insight into Bureau van Dijk's large product set, offering solutions for areas including: Corporate credit risk Compliance and financial crime Tax and transfer pricing Business development and strategy Corporate finance and M&A Data management...

Jinfo Subscription Market landscape - patent products
Thursday, 2nd August 2018

This report covers 15 products offering patent information: ActionablePatents from Wisdomain Cipher from Aistemos CPA Global Discovery Derwent Innovation from Clarivate Analytics (Derwent Innovation was formerly Thomson Innovation) InnovationQ Plus from IEEE +

Jinfo Subscription Market landscape - enquiry management systems
Wednesday, 11th July 2018

This report covers seven of the leading enquiry management tools specifically designed for information services: BLUEcloud LSP from SirsiDynix Enquire from Bailey Solutions Liberty from Softlink LibLime Koha Quest RefTracker from Altarama Soutron LMS. The report...

Jinfo Subscription Market landscape - Clarivate Analytics
Friday, 22nd June 2018

In this market landscape we look at nine products from Clarivate Analytics as well as an overview of their entire range of products, including an index citation database, a reference management system, and patent searching and protection. We present an overview of their entire product range plus...

Jinfo Subscription Market landscape - managing subscriptions
Friday, 25th May 2018

In this market landscape we look at 10 products for managing subscriptions, licensing, acquisitions and data: 360 Resource Manager from ProQuest Alma from Ex Libris BLUEcloud Acquisitions from SirsiDynix CORAL cSubs Subscriptions EBSCONET Subscription Management FITS...

Jinfo Subscription Market landscape - outsourcing services
Monday, 5th March 2018

In this market landscape we look at seven products in the outsourcing field for information centres: Evalueserve HBR Consulting Information Matters (Tribal Group) Integreon Library Outsourcing Library Systems Services (LS&S) LibSource (LAC Group). We provide a...

Jinfo Subscription Market landscape - company information sources
Tuesday, 20th February 2018

In this market landscape we look at 15 platforms covering company information. Alacra Premium Companies & Executives component of the Dow Jones Factiva service D&B Hoovers (Avention was acquired by D&B in 2017) Cortera Pulse EBSCO Business Source Corporate Plus...

Jinfo Subscription Market landscape - market research report providers
Wednesday, 31st January 2018

In this market landscape we look at 12 market research report providers specialising in online market research for a wide variety of clients in a diverse range of industries. The reports help clients understand market demand patterns and the latest trends. Allied Market Research...

Jinfo Subscription Market landscape - IHS Markit
Tuesday, 12th December 2017

In this market landscape we look at IHS Markit, created from a 2016 merger of IHS and Markit to focus on business intelligence, data and analytics and specialisation in energy, financial services and transportation. IHS products include consulting; directories; market insights, forecasts...

Jinfo Subscription Product review of Factiva
Tuesday, 28th November 2017

Our in-depth product review of Factiva, Dow Jones' premium news aggregation service looks at how this global news database and research platform has evolved since our last full review two years ago and how it is tackling issues such as use of content for data analytics and better access to news...

Jinfo Subscription Market landscape - authentication and access solutions
Wednesday, 22nd November 2017

In this market landscape we look at eight products in the field of authentication and access: AuthAnvil Gluu server IAM platform Okta IT OneLogin SSO OpenAthens PingFederate Shibboleth Identity Provider WSo2 Identity Server. We provide a brief description of...

Jinfo Subscription Market landscape - training for AI and data analytics
Monday, 20th November 2017

In this market landscape we look at six providers of online courses and highlight courses from their portfolio in the field of data analytics and artificial intelligence: Alison The British Computer Society Coursera Edx Lynda University of Southampton. We provide a...

Jinfo Subscription Market landscape - text and sentiment analytics
Tuesday, 7th November 2017

In this market landscape we look at 5 products in the field of text and sentiment analytics: Clarabridge InferLink Lexalytics Sysomos Thomson Reuters Open Calais. We provide a brief description of each source, a link to the homepage and product page. We also cover...

Jinfo Subscription Market landscape - current awareness platforms
Tuesday, 26th September 2017

In this market landscape we look at 10 products which we consider to fall under the definition of "current awareness platforms" as defined in our recent article " Defining content aggregators in current awareness ". The products in the "current awareness platforms" category tend to offer a...

Jinfo Subscription Market landscape - intelligence platforms
Wednesday, 13th September 2017

In this market landscape we look at 10 products which we consider to fall under the definition of "intelligence platforms" as defined in our recent article " Defining content aggregators in current awareness ". In order to be included as "intelligence platforms" all products must have the...

Jinfo Subscription Market landscape - link resolvers
Friday, 8th September 2017

This report covers six products in the link resolver space: Alma EBSCO Full Text Finder Ex Libris SFX OCLC WorldCat Serial Solutions 360 TDNet. We provide a brief description of each source, a link to the homepage and product page, and links to Jinfo coverage. We...

Jinfo Subscription Market landscape - Acuris brand products (formerly Mergermarket Group)
Wednesday, 16th August 2017

We look at 18 Acuris brand products. Mergermarket Group rebranded to Acuris in July 2017. Compliance: Anti-Corruption Report C6 Capital Profile CyberSecurity Law Report HedgeFund Law Report Wealthmonitor. Equities: Dealreporter PaRR TIM....

Jinfo Subscription Market landscape - usage monitoring
Monday, 31st July 2017

This report covers three products in the usage monitoring space for content products: LookUp Precision from Lucidea Onelog from ITS ResearchMonitor from TRG. We also cover a product which focuses on subscription management: 360 Resource Manager from ProQuest....

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