Constance Ard is an information professional with 20 years of experience. She offers business information and content management solutions through her consulting practice Answer Maven. She received her MSLIS from the University of Kentucky in 1995.
Throughout her career, Constance has worked to develop expertise in management and library service solutions. She specialises in working with organisations to assess information problems and user requirements to create solutions that leverage company expertise and improve services.
Constance is currently involved with work on next generation information search and analysis and is actively involved with HBR Consulting's Advance Analytics team.
Discover more at: http://answermaven.com
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Articles by Constance Ard:
Is premium content fuelling the value of your service?Monday, 5th November 2018
Current awareness is an information service that continues to grow in importance. From the early days, library service delivery has included collection, curation and distribution of competitive intelligence derived from the news of the day. Recently, a Jinfo Community session explored the role of premium content in current awareness and this article examines how current awareness service is delivered now and how it is evolving.
Artificial intelligence and the evolving information landscapeWednesday, 12th April 2017
Knowledge workers are concerned when they encounter artificial intelligence (AI). These advanced systems are creating efficiencies in research, information management, and knowledge work processes. Understanding the capabilities and maturity of these technologies, and how to leverage them to enhance information services, can open the door to new opportunities. This article highlights a few of the more advanced AI technologies used in government, finance and the legal services industry.
My Favourite Tipples from a Business & Technology ConsultantWednesday, 18th May 2016
My Favourite Tipples are shared by Constance Ard, of the Answer Maven. She shares some of her favourite online resources in areas from images to enhance presentations to a source which helps her keep on top of the latest technology and apps.
Product Review of Zotero (Value - Help & Training; Competitors; Development; Pricing)Monday, 28th March 2016
In the final part of her review of open source research management and citation tool Zotero, Constance Ard looks at support, development history, pricing and its competitors including EndNote, Mendeley, BibTex, RefWorks, Papers, Reference Manager and the free-to-use Diigo. She discusses how the open source business model affects customer support and training offered, and the product's development.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2645
Product Review of Zotero (Technology - Search & User Interface; Outputs & Alerts; Administration)Thursday, 24th March 2016
Zotero is an open source research management and citation tool that allows users to bring order to their research content. In the third part of our review, Constance Ard looks at the technology. She describes installation, interface, advanced search features and outputs. She discusses the ease of use of its various features and, due to its open source nature, the rich documentation available on the website and discussion forums.
Product Review of Zotero (Sources - Content & Coverage)Tuesday, 22nd March 2016
The second part of our review looks at content and sources in Zotero, an open source research management and citation tool. Reviewer Constance Ard describes the design and functionality of Zotero's methodology for collection and storage of citation information. She explains how the free-to-use open-source system means it is community-based and has a range of active forums, and it is using these forums that allows users to get maximum value from the product.
Product Review of Zotero (Introduction; Key Advantages; Contact Details)Monday, 21st March 2016
Zotero is an open source research management and citation tool. In the first part of the review, researcher Constance Ard introduces Zotero's main functions, the formats it handles, and the operating systems it is available for. She outlines the audiences that would get most value from the product, explains why it would be a valuable resource for individual users and small groups, and its limits as far as collaboration and enterprise installations go.
Innovation in Information Services at The MITRE CorporationTuesday, 17th November 2015
Constance Ard interviews Ethel Salonen, department head for Information Services at The MITRE Corporation, a not-for-profit organisation that operates research and development centres sponsored by the US federal government. The interview covers innovations such as 3D printers, visualisation, and embedded librarianship, as well as current awareness and discovery services.
Q&A with Ozmosys - Delivering a Presidential BriefingMonday, 24th August 2015
Founder and president of Ozmosys, Eric Gross, believes "Algorithms empower knowledge workers to perfect the delivery". Researcher Constance Ard finds out more about Ozmosys and what makes it the current awareness and content aggregation platform of choice for firms such as top global law firm Clifford Chance.
Why Good Information Management is Central to Competitive AdvantageThursday, 5th February 2015
Information is central to today's business processes. Constance Ard explains how understanding how information is created, retrieved and applied can help businesses improve processes and obtain competitive advantage.
Taking the Mystery Out of Big Data - Moving from Data Collection to Competitive ActionsMonday, 2nd February 2015
Constance Ard explores how far we've moved towards data-driven decision-making and the ability to find the right information, in the right format, at the right time. She discusses key considerations from mapping information flows to choosing the right technology solution and updating processes as business goals evolve. A set of next steps is included to help on the road to highly visible, well-managed content.
InfoDesk Eases the Push of Relevant Real-Time ContentFriday, 24th October 2014
InfoDesk is a content integration and information management solution company with an emphasis on current awareness content delivery. The company defines itself as content neutral, meaning it will integrate any electronic content to provide organisations with a custom search and content delivery system that makes the most of their information assets.
Product Review of the InfoDesk Suite (Value - Competitors, Development & Pricing)Monday, 20th October 2014
In the final part of her review of the InfoDesk suite of products for information management and current awareness knowledge tasks, Constance Ard reflects on the value the products offer users, setup requirements, and delves into product development plans. She also gives her view on competitive products.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2406
Product Review of the InfoDesk Suite (Technology - InfoWatch, InfoAlert, InfoMonitor)Thursday, 16th October 2014
In the fourth part of her review of the InfoDesk suite, Constance Ard looks at how InfoWatch and InfoAlert deliver relevant content to users when, where and how they need it. She also examines the technology underpinning InfoMonitor, which provides daily competitive intelligence and custom reports.
Product Review of the InfoDesk Suite (Technology - InfoViewer)Tuesday, 14th October 2014
In the third part of her review of the InfoDesk suite, Constance Ard reports on InfoViewer, which allows real-time display of information and the easy curation, customisation and publication of content. She also introduces the iPublish editing and publishing tool.
Product Review of the InfoDesk Suite (Sources - Content & Coverage)Thursday, 9th October 2014
InfoViewer from InfoDesk gets information workers the right information, when they need it most. The company's products provide content-neutral aggregating and integrating of licensed and open access data, and other electronic content, disregarding boundaries. Reviewer Constance Ard looks at the variety of sources and rich media which can be included and curation options available.
NetProspex Workbench - Data Management from Crowdsource to Quality Lead GenerationThursday, 9th October 2014
NetProspex Workbench is a cloud data management product used by B2B decision makers. Reviewer Constance Ard reflects on how it can help to improve their market penetration rates.
Product Review of the InfoDesk Suite (Introduction; Contact Details)Wednesday, 8th October 2014
In the first part of her review, Constance Ard introduces InfoDesk and the suite of products which allows organisations to make the most of content investments, as well as open web and social media sources. She provides an overview of InfoViewer, InfoWatch, InfoAlert and InfoMonitor.
Product Review of NetProspex Workbench (Value - Competitors, Development & Pricing)Wednesday, 1st October 2014
In the final part of her review Constance Ard concentrates on the value which NetProspex Workbench offers B2B marketers and sales professionals seeking to clean, evaluate and improve quality of contact data. She also discusses the competitor landscape and key differentiators.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2398
Product Review of NetProspex Workbench (Technology - Search, Outputs & Alerts, User Interface & Help)Tuesday, 30th September 2014
Workbench from NetProspex is a product designed for B2B decision-makers who need quality lead generation data. In the third part of her review, Constance Ard looks at the services provided by NetProspex including cleaning, enhancing and growing the data. She highlights potential unique differentiators for NetProspex and their crowdsourced data collection methods.
Product Review of NetProspex Workbench (Sources - Content & Coverage)Friday, 26th September 2014
In the second part of her review of Workbench from NetProspex, Constance Ard investigates the sources covered and looks at how the company's technology and processes allow B2B customers to understand the quality and completeness of their data.
« Older articles
Reports by Constance Ard:
Product Review of ZoteroWednesday, 30th March 2016
Zotero is an open source research management and citation tool that allows users to bring order to their research content.
Introduces Zotero's main functions, the formats it handles, and the operating systems it is available for
Outlines the audiences that...
Product Review of the InfoDesk SuiteWednesday, 22nd October 2014
InfoDesk offers real-time content delivery to enterprise customers when and where they need it at the individual, team, department and organisational level. To accomplish this feat much attention is paid to customer needs relating to topic, sources, delivery preferences and curated content for...
Product Review of NetProspex WorkbenchWednesday, 8th October 2014
NetProspex Workbench offers B2B marketers and sales professionals the technology and processes to clean, evaluate and improve the quality of contact data.
Introduces the company and provides contact details.
Looks at the range of sources and coverage....
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Consulting Pilot on Value Chain