Claire Laybats
Head of Commercial Development

Claire has over 16 years' experience working in the information and knowledge sector. In addition to her responsibilities for managing all commercial relationships at Jinfo she is also commissioning editor at Business Information Review. In the past she worked recruiting for information vendors and publishers then moved on to managing training and events for TFPL before becoming Head of Information and Knowledge consultancy for TFPL.

Claire is an experienced interviewer and project manager. She has worked on a number of wide ranging research, information and knowledge management projects in both the private and public sectors. Projects have included: library reviews, knowledge transfer projects for organisations losing a significant part of their long term workforce through redundancy or re-structure and relocation, taxonomy and search projects for large multinationals. She has worked with management and director level in libraries, information departments and knowledge centres in professional services, central government, manufacturing, publishing and public sector bodies. She holds an MSc in Business Systems Analysis and Design from London City University and a diploma in recruitment practice from the Recruitment Employment Confederation.

Claire can be contacted at

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Articles by Claire Laybats:

Jinfo Blog Is it time to break up with a key supplier? Jinfo for content purchasing
Wednesday, 8th January 2020

If you need a strategy for working with that troublesome supplier, you're not alone. Jinfo for content purchasing provides guidance, real-world tips and peer group support for coping with difficult supplier relationships and creating a more strategic foundation for portfolio management.

Jinfo Blog 2020 vision for strategic portfolio management - Jinfo for content purchasing
Monday, 7th October 2019

Make 2020 your year for strategic portfolio planning with Jinfo's unique impact-based approach to managing your portfolio where you'll learn new approaches to maximising value, communicating with stakeholders and negotiating with suppliers.

Jinfo Blog Go from "what?" to "now what?" - Jinfo Consulting's benchmarking-based assessments
Wednesday, 11th September 2019

With benchmarking, the context of data is just as important as the numbers and with Jinfo's valuable benchmarking data we can help you communicate more effectively with stakeholders and customers or find out how our Consulting workshops can help you tailor our insights to your unique situation.

Jinfo Blog Plan, communicate and adapt from a foundation in benchmarking
Wednesday, 3rd July 2019

How can you use the data from Jinfo's benchmarking research to move your organisation forward?

Jinfo Blog Portfolio value, data-driven future, and you
Monday, 24th June 2019

Find out how Jinfo can help you develop your team and skills around content purchasing, portfolio management and resource optimisation.

Jinfo Blog Supercharge your strategy; focus on value
Tuesday, 18th June 2019

Find out how Jinfo workshops can help you find the time to invest in strategy and service development.

Jinfo Blog Create your Information Centre of Excellence with these three ingredients
Monday, 10th June 2019

What are the ingredients you need to ensure your information centre performs at its best?

Jinfo Blog My Favourite Tipples from Jinfo's head of commercial development
Wednesday, 10th October 2018

My Favourite Tipples are shared by Claire Laybats, who has recently joined the Jinfo team as head of commercial development. She shares some of her preferred sources in areas from leadership to technology.

What's new at Jinfo?

Focus on Value Chain

Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.

Focus on Value Chain

Director of Research Robin Neidorf describes the benefits of a Consulting Pilot on Value Chain, to tailor this process to your needs and environment:

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Consulting Pilot on Value Chain