Tuesday, 2nd September 2008
In the second of this two-part series on user taxonomies, James Kelway provides a step-by-step guide to creating, testing and maintaining a robust taxonomy. He points out common pitfalls and provides key factors in the successful deployment of user-centred taxonomies.
When you present the straw man, expect to get it burnt. The point of these workshops is to thrash out misconceptions with those who know the domain better than you or who can bring another perspective to the task.
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