Monday, 30th March 2009
Tim Buckley Owen
Chatham House rules and skillfully compiled guest lists embracing a wide range of industries, skills, experience and ages are the hallmarks of a series of Friday breakfasts being hosted by Sue Hill Recruitment (catch Sue Edgar's blog about the event at http://digbig.com/4ynms). ‘New’ information workers was the most recent topic – are they being recruited from the ranks of the ‘traditional’ information profession or infiltrating from outside?
Most – but not all – of the guests had come through the conventional library/information profession route, but still classed themselves as ‘new’ and saw the various skills they’d had to deploy as representing a continuum. Multitaskers all, they’d had to be researchers, presenters, team leaders, negotiators, above all project managers.
But most also echoed the recent Business Information Review finding (http://www.vivavip.com/go/e16627) that the value of fundamentals like discovery skills was being reappraised in this new era of regulation and compliance. Library educators may have ‘missed a beat’ a few years back when faith in IT solutions led to a downplaying of such skills, but now they’re back on the agenda and – certainly in the corporate sector – the stakes are much higher.
Accustomed already to bearing significant responsibility in areas such as copyright and licensing or vendor negotiations, information managers should be well placed to move into business critical areas like records management. Transferable skills are what we should be able to offer, but the benefit to sell to bosses would be management of risk.
The opportunity couldn’t be more timely. A new report from the Economist Intelligence Unit, Managing Risk in Perilous Times (http://digbig.com/4ynjw), offers ten steps to address current risk management weaknesses in financial institutions; two of them at least should give information professionals food for thought.
No matter how sophisticated, risk management models are limited by the quality of the data feeding them, the EIU says. And it also warns against relying too heavily on data from external providers, such as credit ratings.
Senior executives must lead risk management but must also ensure that risk managers have appropriate stature within the organisation, the report advises. Small wonder, then, that the final message from Sue Hill’s fascinating breakfast discussion was: Bypass management lines to get yourself heard at the top if you have to – and don’t be scared of doing it.
Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Value Chain
Risk assessment is a required process for a healthy information department. It gauges the ability of your services, team, portfolio and overall value to withstand stress.
Focus on Risk Assessment
Sorry, there seems to be a problem with Webinar and Community listings. Please let us know, by email to email@example.com. Thank you.
Our proven processes, resources and guidance will help your team make the shift from transaction centre to strategic asset.
Designed around the most common challenges and pain points for time- and resource-strapped information teams
Supercharge remote productivity and value
Holistic content portfolio management
Future-proof your information service
A tailored overview of our research and active discussion with your Jinfo analyst.
Measure your starting point to articulate your strengths and set priorities for future improvements. Assessments gauge risk, capacity, value and more.
Read case studies, and start the conversation:
Connect your team with the practical tools, original research and expertise to build and support information strategy in your organisation.
A Jinfo Subscription gives access to all Content (articles, reports, webinars) and Community.