Amit Kothari Changing News Consumption Habits
Jinfo Blog

Monday, 1st December 2014 Sign in to MyJinfo or create an account be able to star items Printable version Subscribe via RSS to get updates as soon as Blog items are added

By Amit Kothari


Amit Kothari discusses how to leverage news sources for business advantage and how to ensure news consumption is recognised as a high-level process.



FreePint Topic Series: News, and BeyondNews consumption habits, devices and methods have changed substantially. What we used to know as "consumption" of news has evolved rapidly. The real value is now in interactivity, curation, sharing and actionable steps that result from news.

News Makes You Agile, Informed and Competitive

News can be generated both internally and externally. Where it's syndicated externally, this often represents a cost centre that's a substantial overhead to your business. Given such costs, it's even more important to understand, map and implement the right methods of taking and tracking actions from news content.

Get the Basics Right

The first and most important aspect to get right is the raw news feeds. They need to be in a clean, vendor-agnostic format that allows you to re-purpose and re-format content.

The second aspect is to ensure that you have the right news channels at the core, with fringe channels that are specific to people, departments or teams.

A self-selection process by your colleagues for the right content is a much better approach than trying to mandate sources that may or may not be valuable to individuals and teams.

A different stream from internal news sources is now internal communication channels, social networking tools and collaboration platforms. These also require self-selection as channels for consumption by users, in standard formats such as RSS.

News is Lost Without Clear, Trackable Actions

The next stage to tackle is the ability to action and track reactions and behaviours that result from news content. The reading platform/surface for news must have clear actions that encourage proper curation, targeting and archival of news into collections.

The danger of getting this wrong is that everyone goes back to sharing links by email - and all forms of curation, syndication, channels and archival are lost. Consider how curation, leading to actionable steps, would be much more effective than just "sharing" news items to people, topics or channels.

Treat News as a High-Level Process that Everyone Knows

Instead of reading news as a fringe activity, treat it as a high-level process endorsed by executives and management. Make adding news to the agenda by specific, accountable individuals a well-known process within your organisation. This chain of action will allow your organisation to respond and excel from current awareness.

As a side effect of mastering "actionability" and "tracking" news, you may also find that your business becomes a leader in other ways. You may become a subject matter expert or authority that is regularly asked to add commentary to certain types of news. This adds immense value that stretches from inside your company into a competitive advantage outside your company.

Find Out More

If you're interested in ensuring you have an environment where you can act decisively on news that affects your reputation, knowledge base and competitive, then my Subscription Article "Organising and Delivering Practical Actions from News Content" will provide you with the background to tackle news dissemination, consumption, action and archival. 

This Blog Item is part of the FreePint Topic Series: News, and Beyond.

« Blog

Benefit from our research

Our proven processes, resources and guidance will help your team make the shift from transaction centre to strategic asset.


Designed around the most common challenges and pain points for time- and resource-strapped information teams

Supercharge remote productivity and value
Holistic content portfolio management
Future-proof your information service
Executive-ready communications


A tailored overview of our research and active discussion with your Jinfo analyst.


Measure your starting point to articulate your strengths and set priorities for future improvements. Assessments gauge risk, capacity, value and more.

Read case studies, and start the conversation:

Consulting benefits

Connect your team with the practical tools, original research and expertise to build and support information strategy in your organisation.

A Jinfo Subscription gives access to all Content (articles, reports, webinars) and Community.

Subscription benefits