Jinfo BlogBuilding Better Relationships with IT - A FreePint Webinar

Tuesday, 28th April 2015 Sign in to MyJinfo or create an account be able to star items Click for printable version Subscribe via RSS to get updates as soon as Blog items are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By Robin Neidorf

« Blog


Join us for a FreePint Webinar "Improving Your Connection, Communication and Collaboration with IT"  on 21st May and take away practical tips to ensure you build a better understanding with your IT department, and see the beneficial impact this can have on technical projects and relationships.


FreePint Topic Series: Best Practices in Information Skills DevelopmentOne of my personal guidelines for the usefulness of a presentation or workshop is this: can I make at least one specific, practical change as a result of what I've learned here?

I have no doubt that one of the most useful sessions I've ever participated in was a short workshop on improving communications with IT, presented by Ben Summers and Jennifer Summers at a conference two years ago.

Simple Changes to Improve Understanding

I came away with more than a single practical change: the session completely changed the way I interacted with IT professionals, with tremendously positive results on technical projects and relationships since then. In 45 minutes, Ben and Jennifer helped me understand exactly what I was doing to annoy, irritate or confuse IT staff, and how I could make simple changes to get those interactions and relationships on track.

Since then, I've been chasing them to present a FreePint Webinar to share their insights. The demands of running ONEIS, their thriving business offering information management software and solutions, have kept them from being able to do so until now.

Join Our Webinar on 21st May

Improving Your Connection, Communication and Collaboration with IT is scheduled for 21st May at 4pm UK time - enabling us to accommodate participants from the Pacific Coast of North America across Europe. And if you can't join us for the live session, a recording will be available in your FreePint Subscription for later viewing.

You Will Learn

  • Key characteristics of IT staff today - how they think, what their worries are - so that you can work more effectively with them
  • Specific ways to bring questions, suggestions and requests to IT staff
  • What "good partnership" means from the perspective of IT staff.

Register Now

I know from discussions with countless customers that the struggle to communicate and collaborate with IT departments and staff is a common frustration. Begin the process of relieving that frustration by registering for this session.

Restricted to FreePint Subscribers and registered guests. Included in your FreePint Subscription, but seating is limited.

« Blog

Benefit from our research

Content and Community

Connect your team with the practical tools, original research and expertise to build and support information strategy in your organisation.

A Jinfo Subscription gives access to all Content (articles, reports, webinars) and Community.

Subscription benefits


Our proven processes, resources and guidance will help your team make the shift from transaction centre to strategic asset.

Read case studies, and start the conversation.

Consulting benefits