Thursday, 14th April 2016
Alignment between information services and the IT department should happen at every level of the organisation. Jinfo's director of research, Robin Neidorf, explains how to make this happen.
You might think that alignment between information services and the IT department has to be at the strategic level, or why bother. But alignment begins at the foundation - every time you ask for technical help - and continues all the way up through project work to strategy.This was one of the happy insights of Jinfo's Research Focus, "Strategic Alignment of IS and IT". It's not all or nothing: important progress with alignment can begin at the most basic level.Start by improving your team's interactions with the IT helpdesk or query system. Learn exactly how that works, and how IT measures success of the system, and vigorously train your team to achieve excellence in interacting with IT at this level.Then consider project work: document what success looks like, in collaborative projects with IT... or even projects where you need a bit of IT expertise but not a full collaboration. Document, too, how you want IT to work with you on projects, and make sure you have clear, easy lines of communication for them to find the expertise they need.Strategic alignment is the goal - when IT and information services have a shared vision for supporting the needs of the business through information. But it's too easy to be frustrated by lack of alignment at the top, while failing to attend to the fundamentals of communication, workflow and relationships.
What You Need To Do
Get started now, with these Jinfo Articles and Reports:
The main lessons learned from this three-month Research Focus, plus a thematic index to all content published, are listed in the report Insights and Actions from the Research Focus "Strategic Alignment of IS and IT", visit the Research Focus page to get your copy.
About this item
Related Blog items:
Related Subscription Articles:
Related Subscription Reports:
"Benchmark information services - progressing towards transformation"
This Research Focus gives you tools, analysis and the original data you need in order to benchmark your information service against peers. (July - September 2019).
Research Focus »
... more items ...
Visit the Blog »
... more articles ...
... more reports ...
All Content »
Content and Community
Connect your team with the practical tools, original research and expertise to build and support information strategy in your organisation.
A Jinfo Subscription gives access to all Content (articles, reports, webinars) and Community.
Our proven processes, resources and guidance will help
your team make the shift from transaction centre to strategic asset.
Read case studies, and start the conversation.
© Jinfo Limited 1997-2019 · Cookies, Privacy, Legal