Find out more about benchmarking your information services department against other organisations.
We received a question from a customer, "Do you have benchmarking data for corporate libraries that would indicate the average number of full-time employees in the information services function compared to overall number of employees?"
This question is surprisingly difficult to answer and one where for some time we've been considering what we might do about getting some concrete answers. Part of the challenge is that different industries and organisations define what fits in "information services" very differently.
Our experience does show that the two industries that tend to have:
These are very broad generalisations, and I could name exceptions in every category. But after more than 12 years of studying patterns and trends in staffing, these are my impressions.
Participate in our benchmarking research
Jinfo is undertaking a new project to define and gather this type of information. This research will be part of the upcoming Research Focus, "Benchmark information roles - optimise your structure", to be released from July - September 2017.
The research phase is now getting started, and we're actively recruiting information managers who are willing to take part in a 45-minute, confidential, interview on their organisation's structure, staffing and information needs.
If you'd like to take part, we will send you a copy of the findings as a thank you. You don't need to be a Jinfo Subscriber.
To participate, just email our research manager, Amy Burns, who is coordinating elements of the research, including interviews. The 45-minute calls will take place during March and we'll send you a copy of the questions ahead of time.
Do you have a query?
Responding to customer queries is something we're happy to do and that we answer on a regular basis, so feel free to send your questions to us.
About this item
This Research Focus provides analysis, expert articles and product reviews on the state of play for current awareness services. (October - December 2017).
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