Sophie Alexander Jinfo feedback - AI in information and knowledge centres
Jinfo Blog

Thursday, 16th August 2018 Sign in to MyJinfo or create an account be able to star items Printable version Subscribe via RSS to get updates as soon as Blog items are added

By Sophie Alexander


Jinfo recently answered a customer query about implementation of AI in libraries and knowledge management areas. Here we present some of our most recent content in this area along with coverage of vendor strategies around AI.


Jinfo recently answered a customer query about implementation of AI in libraries and knowledge management areas.

This is a topic we have covered quite extensively at Jinfo and some of our most recent published content includes:

Vendor capabilities

We also regularly ask vendors and service providers about their AI-related capabilities, as these are often embedded into information products, or offered as an add-on module. A couple of recent examples of coverage of vendor strategies around AI include:

Stake your claim in the success of analytics

Over the past few years we have been covering AI as part of our Research Focus relating to data analytics in the January - March period. You might also find value in the articles and reports produced in our Research Focus – "Stake your claim in the success of data analytics" published earlier this year.

As a starting point for an overview of this area, we'd recommend our recent Insights and Actions report "Stake your claim in the success of data analytics".

Start now

If you have a Jinfo Subscription, all the above items are accessible to you when you sign in with your MyJinfo credentials. Your user name is your email address, and if you've forgotten your password, you can have it sent to you. If you don't yet have a Subscription, find out more and get started today. 


Do you have a query? 

Responding to customer queries is something we're happy to do and that we answer on a regular basis, so feel free to send your questions to us.

« Blog

What's new at Jinfo?

Focus on Value Chain

Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.

Focus on Value Chain

Focus on Risk Assessment

Risk assessment is a required process for a healthy information department. It gauges the ability of your services, team, portfolio and overall value to withstand stress.

Focus on Risk Assessment

Sorry, there seems to be a problem with Webinar and Community listings. Please let us know, by email to Thank you.

Benefit from our research

Our proven processes, resources and guidance will help your team make the shift from transaction centre to strategic asset.


Designed around the most common challenges and pain points for time- and resource-strapped information teams

Supercharge remote productivity and value
Holistic content portfolio management
Future-proof your information service
Executive-ready communications


A tailored overview of our research and active discussion with your Jinfo analyst.


Measure your starting point to articulate your strengths and set priorities for future improvements. Assessments gauge risk, capacity, value and more.

Read case studies, and start the conversation:

Consulting benefits

Connect your team with the practical tools, original research and expertise to build and support information strategy in your organisation.

A Jinfo Subscription gives access to all Content (articles, reports, webinars) and Community.

Subscription benefits