Vendor negotiations are a key part of content purchasing, find out how Jinfo's resources can strengthen your hand.
At this time of year, we hear a lot from customers facing frustrations in their renewal negotiations. Proposed price hikes in double-digit percentages are not uncommon. When one participant in this month's Jinfo for content purchasing Community session commented, "It seems that vendors have more of a 'take it or leave it' attitude," she got a resounding "Amen!" from the group.
Let's be clear: we do not believe that vendors are mindlessly greedy. They invest significant resources in building their products based on their understanding of value, and - small wonder - they charge accordingly.
Strengthen your negotiations
What YOU need to strengthen your hand in negotiations is complete clarity on what value means to your organisation. Only then can you counter price rises by referring to your strategic investment strategy.
Difficult negotiations will forever be part of all commercial environments. If you're responsible for content purchasing, you don't want to miss any of the resources we produce to help you succeed:
We all want the same result: a healthy marketplace of quality content that delivers value to information teams and end-users. It's easy to get fixated on the stress of negotiations. Now's the time to take back control.
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About this item
This Research Focusdefines the characteristics shared by successful information centres who we define as "Information Centres of Excellence". (April - June 2019).
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11th April 2019
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