Robin Neidorf Insight 3 from Research Focus on technology - technology never stands still
Jinfo Blog

Wednesday, 30th January 2019 Sign in to MyJinfo or create an account be able to star items Click for printable version Subscribe via RSS to get updates as soon as Blog items are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By Robin Neidorf


Access the final insight from our Research Focus, "The accidental technologist - where your expertise meets the new world". Request our Insights and Actions report for our suggestions on applying continuous improvement in a ever-changing technology environment.


The accidental technologist - where your expertise meets the new worldThe one true thing about information-related technology is: it will always change.

For you and your team, this means that continuous improvement must be part of both your long-term strategy and your day-to-day priorities in order for you to deliver value to your organisation.

This is the third insight from our the Research Focus, "The accidental technologist - where your expertise meets the new world".

The most successful information teams build technology-savvy into:

  • Strategic planning
  • Core competencies
  • Menu of services
  • Team development plans
  • Stakeholder communications.

It's not a separate project, and it's not one you can ever tick off as "done".

What you can do

An orientation towards continuous improvement is not easy to develop, but once you do, it creates incredible resilience in your department and service delivery. Change (almost) never sneaks up on you again.

The resources produced in the Research Focus, "The accidental technologist - where your expertise meets the new world", offer insights and suggestions for applying the principles of continuous improvement to your role where technology meets information.

Continuous improvement requires:

  • A mind open to possibilities - consider the impact chatbots might have on your capacity and services.

Also be sure to join our March 2019 webinar, where we'll look at how to build continuous learning and improvement into long-term success.

But continuous improvement puts incredible strain on a team, and on its leadership. Join our "Jinfo for information strategy" or our "Becoming an accidental technologist" Community sessions, to discuss these challenges in a confidential setting with other information managers.

Access more insight to support your team's ability to adopt a continuous improvement mindset:

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