Friday, 5th April 2019
Jinfo's Centre of Excellence model creates clarity for information teams. We provide a research-based framework for developing what teams already are working towards while offering a roadmap for further planning, decision-making and service reengineering.
Thriving information teams work from a clear, updated strategy that incorporates two components:
Your information strategy defines how you balance these areas of focus as well as the specific services you offer. Depending on the size of your team and the overall culture of your organisation, you may emphasise one or other of these components. They may also show up in equal measure in your strategy.
Here's what you need to know:
Evolving to an Information Centre of Excellence requires you to examine how you deliver service today, what you're developing for the next two years and to evaluate your long-term plans. It requires you to balance your attention and capacity between enabling end-users and delivering expert services.
The Centre of Excellence model creates clarity for information teams. It provides a research-based framework for developing what you already have been working towards. It offers a structure and a roadmap for further planning, decision-making and service reengineering.
The resources developed in this Research Focus, "Creating an Information Centre of Excellence", will give you access to the structure and show you how to adapt the roadmap.
Resources relating to this insight:
Managing your evolution towards an Information Centre of Excellence, 23rd May
Balancing end-user and expert services, to build a Centre of Excellence, 16th May
Contact us about Jinfo Consulting. Our workshops can jump-start or reroute your strategic planning process for creating an Information Centre of Excellence, or to dig into the details of reengineering to move your services in a more valuable direction.
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"Benchmark information services - progressing towards transformation"
This Research Focus gives you tools, analysis and the original data you need in order to benchmark your information service against peers. (July - September 2019).
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