Newsletter Archive

Newsletter No.287

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FreePint 8th October 2009


My Favourite Tipples

FreePint Bar and FreePint Feed

FUMSI Features

  • When Smaller is Better: U.S. Merger and Acquisition Databases for Business Appraisers
  • Using Information to Drive Business Processes: A Case Study

VIP Features

  • Creative sourcing and data value
  • Recent VIP Horizon items
  • Recent postings to the LiveWire

Jinfo - Jobs and Events

Jobs in Information:

  • Information Specialists - Team Leader
  • Information Specialists (Librarians)
  • Head of Knowledge Management
  • Lead Telecoms Analyst
  • Researcher - Maternity Cover
  • Information Architect/Taxonomist
  • Special Collections & Library Assistant
  • Client Services Manager
  • Records Officer

Events in Information:

  • Introduction to Copyright Management, Principles and Issues
  • The Cloud Computing World Forum
  • Internet Librarian International
  • Making the Business Case
  • Online Information 2009
  • SharePoint - Benefits Realisation

Highlights from ResourceShelf and DocuTicker


Contact Information

 About FreePint

FreePint publishes newsletters, websites, magazines and resources for the information industry. The FreePint Family of publications publishes practical tips, product reviews, expert tips, research collections and hands-on tools to support information work of all kinds. The FreePint Bar provides a Q&A forum for getting your research questions answered and building a network of peers worldwide.

This twice-monthly free FreePint Newsletter serves as a guide to the latest content, including discussion at the Bar, tips articles, vacancies, professional development events, product reviews, editorial commentary and more. Subscribing is free and connects you with the information community around the world. Subscribe today.

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Please share FreePint with others by forwarding this newsletter.


By Robin Neidorf

Robin NeidorfIf the information you need is current, covered in mainstream news sources or of interest to large numbers of businesses, you have a wide range of options for accessing it. If the information you need is specific to your organisation, held by private parties or of limited interest to others, your information skills really come into play.

Featured in this FreePint Newsletter are two new articles that highlight special tools and skills. First, Jan Davis reviews resources for hard-to-find information: mid-market mergers and acquisitions in the US. Although the largest deals are required to publish their terms, smaller deals can be difficult to quantify. Jan's tour of three databases put the information at your fingertips.

Creating BenchmarksNext, Gillian Paterson provides a case study on measuring the value of an information system. Her case study of implementing an Electronic Document Management System at Scottish Water's Capital Investment Delivery demonstrates an approach any information professional can adapt to prove value.

It's not enough anymore to know about the sources, implement the systems and operate according to best practices. We also have to be able to measure what we do against internal goals and external benchmarks.

What if benchmarks don't yet exist? Customers often tell me how hungry they are for external data by which to measure their own needs, budgets and performance. What are customary expenses for information? What tools do other organisations use for accessing news, researching particular markets or searching the web?

The only way to get answers to these questions is to ask you for input. Through aggregated reporting on survey responses, we can build a shared understanding of our industry. We then report the results back to you, so that you can continue to build the case for your services, improve your offerings, discover new ways of working and leverage your knowledge to support your organisations... and your own career resilience.

VIP's just-published Economic Impact Research is a case in point: the report quantifies budget and staff reductions in the face of economic hardships; it also highlights important opportunities for building value within the information function.

The following surveys are now underway or planned for the near future. Click a link to participate in a current survey, and register your interest to participate in future projects. All participants receive a report of the results.

You hold the knowledge that will help the entire world of information work improve. Help us report it and hand it back to you in a format you can use.

Robin Neidorf
General Manager

P.S. Come speak with us about research and the future of the industry at Online Information 2009 - FreePint will be exhibiting at Stand #122. And if you can't make it to Online, please contact me directly with your suggestions and requests:

FreePint is a Registered Trademark of Free Pint Limited (R) 1997-2009

Deep Web Technologies

Focus Deep, Get Results

Custom federated search engines at affordable prices.

  • Your collections (proprietary, subscription, public), no noise

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  • Email and RSS-feed based alerts

  • Next-generation search technology.

Special offer: Get a sneak peek at Deep Web Technologies' new interface
We're working on extensive revisions to our product and interface. Register your interest, and we'll send you an invitation to preview and provide feedback (autumn 2009).

Online Information 2009

Online Information 2009

Online Information 2009 comprises an exhibition of over 230 vendors, a world-class international conference and a comprehensive seminar programme covering: Online Content Resources; ePublishing; Library Management Systems; Content Management; Web 2.0 Technologies and Search Solutions.

Register for free entry online »

 My Favourite Tipples

Marydee Ojala

By Marydee Ojala

Keeping up with what's going on in search and online resources is an ongoing challenge.

  • With both a US and a UK version, PaidContent is a daily news update for the online media industry. It covers mergers and acquisitions, executive changes, new product announcements, corporate alliances, and financial results.

  • Primarily aimed at the search engine optimisation and marketing crowd, SearchEngineLand nevertheless has valuable updates on and insights about web search engines. It alerts me both to changes that both affect search strategies and search results.

  • Press releases are, if not dead, in the final death throes, at least for web search engines. I glean information about these developments from the companies' blogs. Google, Yahoo, Bing, Ask and other search engines communicate by blog posts. For an outsider view, I like Grok on Google from InformationWeek.

  • I was trained as a business searcher, but as editor of ONLINE, I need to know about more than business. For news emanating from the scitech sector, I love the daily postings from the Scope eKnowledge Center. It aggregates press releases from scitech companies,associations and news stories.

  • Legal information is another industry sector that I now need to keep up with and to do that I rely on the monthly enewsletter from Sabrina Pacifici, called LLRX. It has a somewhat more US focus than my other tipple choices, but remains an important source.

What blogs are on your 'must read' list? Send in your blog reading for My Favourite Tipples. Email to

Marydee Ojala is the editor of ONLINE: Exploring Technology & Resources for Information Professionals and the Programme Director for Internet Librarian International. She is on the faculty for WebSearch University and Program Chair for the Search Engine Meeting.

You can receive Tipples via Twitter at: <>

Would you like to add your Favourite Tipples suggestions for the FreePint Newsletter or write an article for FUMSI (Find, Use, Manage or Share Information?).

If so, please submit them to
View the guidelines at: <>.

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Develop Your Strengths with Quantum2

For a wide array of hands-on training and resource materials, turn to Quantum2, an innovative skills development programme provided *free* by Dialog. The programme helps information professionals:

  • Expand your services through strategic and business competencies
  • Improve flow of information in your organisation
  • Gain visibility and build value for your work

Discover best practices, *plus* the know-how to implement them.
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 FreePint Bar and FreePint Feed

Subscribe to the free FreePint Digest to receive a weekly update of the latest
FreePint Bar discussion, plus FreePint Feed announcements.

FreePint Bar

See a round-up of recent conversations below and click through to join the discussion. Post your research dilemmas to the FreePint Bar »

FreePint Bar sponsors make this resource available at no cost. Current sponsors include:

Dow Jones Enterprise Media Group

FreePint Bar visitors provide value to their users... once they've received answers to their queries. Post your own questions to get the community's knowledgeable responses. Your customers and colleagues will appreciate your insight!

  • One Bar visitor is looking for recommendations on the value of a software-driven knowledge base to support customer support queries. However, first response indicates that the software is less important than the human factor. What's your experience? Share it now.

  • Another Bar user found a new online resource -- Research Gate -- and asked for opinions of other users. Check out the response, and if you've come across new tools, the Bar is a great place to find someone who has already tested them, so post your requests.

  • An unusual request, this one, not for a source of information but a method for calculating information. This Bar visitor wants ideas on how to calculate sales of biscuit packets. If you have an analytical mind, perhaps you can share a suggestion.

  • The Bar is all about posing questions and getting answers. FreePint always posts the latest requests to participate in our industry surveys at the Bar, like our recent invitation to participate in the VIP News Content Survey. You can also register your interest in future research projects to receive notification when new surveys are live.

Visit the FreePint Bar »

FreePint Feed

The FreePint Feed keeps you up to date on what's new across all the sites in the FreePint Family.

Visit the FreePint Feed »

Subscribe to the free FreePint Digest to receive a weekly update of the latest
FreePint Bar discussion, plus FreePint Feed announcements.

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 FUMSI Features

FUMSIFUMSI publishes articles, tools, and a monthly magazine, to give you practical help with information skills. Visit

However you Find, Use, Manage or Share Information, you'll find something in FUMSI to help.

Become a fan of FUMSI on Facebook »

Follow FUMSI on Twitter »

We add new articles to the FUMSI database in each practice area every month, which are free to read, browse, email, print or save. Here are the most recent additions:

When Smaller is Better: U.S. Merger and Acquisition Databases for Business Appraisers

Jan DavisBy Jan Davis

Details on the biggest mergers and acquisitions in the US are available from a number of well-known vendors, but what about information on middle market activity that is as elusive as it is valuable to business appraisers? Jan Davis provides an overview and comparison of three database vendors - DoneDeals, Pratt's Stats, and Bizcomps - who cover the middle market in the U.S.

WHAT'S INSIDE: 'It can be very frustrating finding comparable deal data because private companies involved in a transaction are not required to report the deal of the financial data. If a deal is reported in the news, it usually doesn't provide enough financial data to be useful to the appraiser.'

Read, print, save or forward this article now »

Using Information to Drive Business Processes: A Case Study

Gillian PatersonBy Gillian Paterson

An organisations' Electronic Document Management System (EDMS) can be critical not only in meeting audit requirements but also in managing and driving key business processes. Gillian Paterson relays the experience of Scottish Water's Capital Investment Delivery team in implementing an EDMS that has proven its worth.

WHAT'S INSIDE: 'The best practice examples sections was created following feedback from CID staff and external partners ... The effectiveness and efficiencies of this approach derives from the increasing ability to get mandatory documentation 'right first time' and the removal of the iterative submissions to get it right.'

Read, print, save or forward this article now »

FUMSI - Forthcoming Topics

  • Image Findability: Improving through Tags
  • Social media strategy: How I Became an Expert in Three Days
  • Becoming a Taxonomist
  • Protecting your organisation from leaking 'soft information'

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

Browse all FUMSI articles »

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AMI Software

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AMI's Enterprise Intelligence Software extracts meaning from large volumes of unstructured data.

  • Monitor and understand
  • Structure and share
  • Validate and capitalise
  • Analyse and decide

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FUMSI Reports

Special Offer: Free FUMSI Report: Folio on Alternative Search Engines

Start a 3-month trial of FUMSI for only £39 and receive the FUMSI Report: Folio on Alternative Search Engines at no cost

Subscribe now »

Your trial includes:

  • September: Folio on Knowledge Management

  • October: Folio on Taxonomy and Tagging

  • November: Folio on Security and Sharing

  • BONUS August: Folio on Alternative Search Engines.

Plus reuse of all FUMSI content *globally* during your trial:

Intranet * Internal Newsletters * Email Distribution * Custom Learning Packets

Order online now and we'll send you your bonus report for free:

'FUMSI captures the Zeitgeist of information work' -- information manager

 VIP Features

VIP VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP issue 70Vendor pain, creative sourcing and data value in VIP Magazine No. 70 - plus reviews of a relaunched Profound and syndicated loan databases.

Redundancies, cost reductions, mergers and business failures in the last year or two mean that users have learned to work with less, accepting the 'good enough' concept, says Bill Noorlander of market data consulting and outsourcing firm BST in a thought-provoking piece on global changes in content usage and sourcing. As a result, management of data sourcing has become more professional, with staff specialising in demand management and cost optimisation. When it comes to cost concessions, vendors are being asked to share the pain; the mould has been broken, he says, and even a revived economy will not remake it.

It's all borne out by FreePint's own economic impact research, which in some ways reinforces but also challenges the anecdotal information about reduced staffing. The survey of nearly 450 respondents finds that 55% have experienced no staff reductions, compared with 14% who have suffered a significant decrease. But a clear outcome is that centres are working with reduced budgets and finding creative ways to cope with all changes - most significantly by relying more on free resources.

But is the free data enough on its own? Not surprisingly, David Gudgin of market research publisher Euromonitor International would argue not. Certainly Euromonitor's data sourcing begins with 'the usual suspects' - national statistics offices, government ministries, banks and international bodies such as the International Monetary Fund or the World Bank. But, as his examples show, there's then a painstaking process of data standardisation and gap filling to ensure that the amalgamated and comparative results really do tell the story they appear to.

Acquired by in 2007, the business information service Profound was relaunched in December 2008 with a continuing emphasis on access to third party market research. Putting it through its paces in an in-depth product review, Diana Nutting likes its clear pricing and interactive training, but is concerned that the data can't be exported to Excel or Word for further analysis and that there's no pay-as-you-go option. Overall, though, she's very impressed - especially with the ability to find those nuggets of data in a chart, graph or report section in specialist reports that one doesn't subscribe to.

Finally, three syndicated loan databases feature in a comparative review from Perrin Kerevala covering ReutersLPC's LoanConnector, Thomson Reuters' ThomsonONE and Dealogic's Loan Analytics. All well established, the three have been providing financial institutions with technical deal infrastructure solutions and financial information for decades. But as the analysis shows, their performance does vary significantly, in factors such as search and reporting options and qualitative commentary; for these products, value for money will depend on your particular need.

Purchase the individual product reviews via the links above, or save money by purchasing the entire VIP 70, including the above features and insights, executive summaries of the product reviews and copies of the full product reviews.

VIP LiveWire

VIP contributing editors comment daily on what's happening in the industry.
Visit the LiveWire for their insights, and subscribe to the free VIP Wires Weekly for regular alerts.

VIP Wires Weekly is generously sponsored by AMI Software.

AMI Software

On VIP LiveWire recently...

  • Just an eleven-word snippet taken from a news story by a clippings agency could infringe copyright, the European Court of Justice has ruled. The circumstances are rather specific but the implications could be significant: while an electronic snippet may be OK, a more permanent paper version may infringe...
    Read the full story at:

  • A crop of interim results from vendors indicate what a tough time they continue to have - but the pain is no less for their customers, struggling with their own cost issues and anxious to cut the best deal they can. Could applying the tenets of investment portfolio management to their information assets, as one consultant suggests, be the answer?...
    Read the full story at:

  • Always in the vanguard when it comes to charging, the Financial Times is now targeting companies whose staff take individual advantage of their quota of free online stories. It's using the services of internet user profiler Trovus to find out where these frequent readers work and alert its own sales team on who to target...
    Read the full story at:

Purchase VIP Magazine No. 70 from the VIP Website, or start your subscription now »

VIP LiveWire »

VIP Wire

Information-related product and news announcements. Post your releases and subscribe to the free VIP Wires Weekly for regular alerts.

Recent VIP Wire announcements...

  • LibLime, the leader in open-source solutions for libraries, has announced that Hiwassee College Library is now live on LibLime Enterprise Koha....
    Read the full Press Release at:

  • YellowBrix, Inc., a provider of targeted industry news and business information services, today announced the acquisition of Screaming Media, a Dow Jones & Company Inc., property. Screaming Media is a provider of syndicated general and business news...
    Read the full Press Release at:

  • Knowledge management initiatives of 10 years ago promised smarter, leaner, more effective organisations. Has this promise been fulfilled? What is the state of KM in today's business world, and what techniques can info pros deploy to improve their efforts?...
    Read the full Press Release at:

VIP Wire »

VIP - Subscribe and Back Issues

Start a trial subscription today for only £80 for three months. Visit to start your trial. You can also purchase back-issues of VIP from the VIP Archive.

VIP Archive »

VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP - Forthcoming Topics

  • Comparative review on news products from major aggregators
  • Digiminds
  • Capital IQ
  • Deal Pipeline
  • Business Monitor International

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

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VIP Trial Subscription

Not Yet A VIP Subscriber?

Start your trial now for only £80

September Special: Get 4 months for the price of 3, including our best-selling comparative review of news products from major vendors (November 2009)

Or purchase individual product reviews as needed. Recently published:

  • Pro@ctive
  • Skyminder
  • Cision Social Media
  • Alacra Pulse
  • RightTrade
  • Scopus/Web of Science Comparative Review

'Each issue has a great quantity of content, of excellent quality.' -- Mirjana Martic, Business Information Specialist, SAQ

FreePint Research

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Receive notification when FreePint is launching a new research project. Most projects involve online surveys and take fewer than 10 minutes to complete. You'll receive a copy of the resulting report as our thank-you for participating.

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Current projects:

 Jinfo - Jobs and Events in Information

JinfoJinfo is the central location for supporting your information career. The Jinfo Jobs database lists vacancies, and the Jinfo Events database lists workshops, conferences, training, webinars and other professional development opportunities.

Start a free subscription to receive the weekly Jinfo Update, with a complete list of the latest vacancies and events, or search the databases at any time (free).

Jinfo Jobs in the FreePint Newsletter are supported through our partnership with Quantum2, an innovative skills development programme offered by Dialog. Learn more at <>.

Jinfo Jobs:

Here is a selection of the latest featured vacancies in the Jinfo database:

  • Information Specialists - Team Leader
    Helping to lead and inspire a small team of Information Specialists you'll play a key role in protecting national security...
    Recruiter: GCHQ
    Country: United Kingdom

  • Information Specialists (Librarians)
    We rely on a large team of Information Specialists to provide us with all sorts of fascinating facts, stats and other information.
    Recruiter: GCHQ
    Country: United Kingdom

  • Head of Knowledge Management
    A Knowledge Manager is required for niche market but leading consultancy operation...
    Recruiter: TFPL Intelligent Resources Recruitment
    Country: United Kingdom

  • Lead Telecoms Analyst
    Experienced Telecoms Industry Analyst...
    Recruiter: Business Monitor International
    Country: United Kingdom

  • Researcher - Maternity Cover
    Recent bright Information graduate with some business experience required for Central London consultancy...
    Recruiter: Glen Recruitment
    Country: United Kingdom

  • Information Architect/Taxonomist
    Six month vacancy for an Information Architect/Taxonomist to assist in developing a BCS in this central government department.
    Recruiter: Weekes Gray Recruitment
    Country: United Kingdom

  • Special Collections & Library Assistant
    Unique role involving general library assistant duties, admin support, responding to enquiries, maintaining systems, assisting with applications for exhibition loans, and assisting the Curator of Special Collections with user surveys.
    Recruiter: BFI
    Country: United Kingdom

  • Client Services Manager
    Senior management role in Chester using your print buying and production experience.
    Recruiter: Sue Hill Recruitment and Services Limited
    Country: United Kingdom

  • Records Officer
    An exciting opportunity has arisen within the Financial Ombudsman Service to get involved in a high profile records management...
    Recruiter: Financial Ombudsman Service
    Country: United Kingdom

Browse all Jinfo Jobs »

Jinfo Events:

Here is a selection of the latest featured events in the Jinfo database:

  • Introduction to Copyright Management, Principles and Issues
    Online introduction to corporate and library-based copyright management
    Organiser: SLA
    Date: 26th Oct - 6th Nov 2009
    Country: Online/webinar

  • The Cloud Computing World Forum
    1-day conference dedicated to cloud computing, with case studies, expert speakers and networking
    Organiser: Point Zero Media
    Date: 22nd Oct 2009
    Country: United Kingdom

  • Internet Librarian International
    2 day conference for tech savvy information professionals
    Organiser: Information Today
    Date: 15-16 Oct 2009
    Country: United Kingdom

  • Making the Business Case
    Learn to make the business case for information centres and services...
    Organiser: Information Today
    Date: 14th Oct 2009
    Country: United Kingdom

  • Online Information 2009
    Online Information 2009 comprises an exhibition of over 200 vendors, an international conference and a seminar programme.
    Organiser: Incisive Media
    Date: 1-3 Dec 2009
    Country: United Kingdom

  • SharePoint - Benefits Realisation
    Day-long workshop on full integration of SharePoint into the enterprise
    Organiser: TFPL
    Date: 15th Oct 2009
    Country: United Kingdom

Browse all Jinfo Events »

Jinfo - the best place for information-related job vacancies and professional development opportunities.

    - Advertise a vacancy for just GBP 195
    - 10% discount for agencies
    - 50% discount for registered charities

    List it on Jinfo to reach a targeted audience seeking professional development opportunities
    - Get started at <>
    - Partner events listed for free; enquire at <>.

Find out more today at <>

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 Highlights from ResourceShelf and DocuTicker

ResourceShelfEvery week, the editors of ResourceShelf explore a Resource of the Week. Get them for free every week via email by subscribing to the ResourceShelf Newsletter.

Become a fan of ResourceShelf and DocuTicker on Facebook.

Recently published:

Resource of the Week: U.S. Department of Housing and Urban Development State Information

Housing, the foreclosure crisis, and all the associated issues - yes, all a part of the Big Economic Picture. But at essence, these are local problems. The real estate situation differs from one part of the nation to another. Foreclosure laws are different. Many agencies that can offer help are community-based.

View entire posting, including live links »

DocuTicker publishes citations of full-text, free reports available on the web. Visit daily for new postings, or subscribe to the weekly DocuTicker Newsletter.

Recent postings:

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A look back at what the FreePint Newsletter covered at this time in previous years:

FreePint Newsletter Archive »

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 Contact Information


Free Pint Limited
4-6 Station Approach Ashford, Middlesex TW15 2QN, United Kingdom


UK: 0870 141 7474 Int: +44 870 141 7474

Directions and maps: <>

Contributors to this issue:

Robin Neidorf (General Manager), Jan Davis, Gillian Paterson, Marydee Ojala, Nancy Davis Kho (Copyeditor), William Hann (Publisher), Douglas Brown (Proofreader).


Quantum2 from Dialog, AMI Software, Dow Jones, Deep Web Technologies, Incisive Media, Sue Hill Recruitment and Services Limited, Glen Recruitment, TFPL Intelligent Resources Recruitment, Weekes Gray Recruitment, GCHQ, Business Monitor International, BFI, Financial Ombudsman Service.

(c) Free Pint Limited 1997-2009 <>
Technology by Willco <>

To subscribe, unsubscribe, change your subscriptions or password, visit <> or forward this email, with your request and registered email address, to <>. For details about contributing, advertising or to see past issues, please visit the Web site at <>.

Please note: FreePint (ISSN 1460-7239) is a registered trademark of, and published by, Free Pint Limited. The publishers will NEVER make the subscriber list available to any other company or organisation.

The opinions, advice, products and services offered herein are the sole responsibility of the contributors. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions.

This publication may be freely copied and/or distributed in its entirety. However, individual sections MAY NOT be copied and/or distributed without the prior written agreement of the publishers. Write to Robin Neidorf, General Manager, <> for more details. Product names used in FreePint are for identification purposes only, and may be trademarks of their respective owners. FreePint disclaims any and all rights in those marks. All rights reserved.

FreePint is published by Free Pint Limited, registered in England and Wales. Registered Number: 3754418. Registered Office: Delaport Coach House, Lamer Lane, Wheathampstead, Herts, AL4 8RQ

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Latest: No.495 24th May

What's new at Jinfo?

The information team with the right stuff"The information team with the right stuff"

This Research Focus provides analysis, expert articles, product reviews, webinars and Community sessions on how information teams can adapt and evolve to meet the new skills required in today's dynamic environment. (April - June 2018).

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