Newsletter Archive

Newsletter No.309

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FreePint 9th September 2010


My Favourite Tipples

FreePint Bar

FUMSI Features

  • Clustering Search Strategies: An Overview and Update
  • Turning complaints into compliments in a city library service

VIP Features

  • SourceWire in VIP
  • Recent postings to the LiveWire
  • Recent postings to the Wire

Jinfo - Jobs and Events

Jobs in Information:

  • Research Analyst - Oil & Gas
  • Business Researchers (2) - Financial Services
  • Market Data Specialist

Events in Information:

  • Online Mobile Cloud Computing Forum
  • Handling enquiries: the basics
  • Mobile Cloud Computing Forum
  • Internet Librarian International 2010

Highlights from DocuTicker

  • The Role of Agriculture in Reducing Greenhouse Gas Emissions
  • Controlling conflict resources in the Democratic Republic of the Congo

Highlights from ResourceShelf

  • BBC British Novelists Archive Collection


Contact Information

 About FreePint

FreePint publishes newsletters, websites, magazines and resources for the information industry. The FreePint Family of publications publishes practical tips, product reviews, expert tips, research collections and hands-on tools to support information work of all kinds.

This twice-monthly free FreePint Newsletter serves as a guide to the latest content, including discussion at the Bar, tips articles, vacancies, professional development events, product reviews, editorial commentary and more. Subscribing is free and connects you with the information community around the world. Subscribe today.

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By Robin Neidorf

Robin Neidorf

It's early September, and the weather is starting to turn. With the late summer bank holiday in the UK and celebration of Labor Day in the US, many of us have had our final picnics and sent our children back to school. Businesses everywhere seem to be shaking up their summer schedules and gearing up for busy days.

Back-to-BusinessHere at FreePint, we welcome the 'Back-to-Business' mood with the relaunch of two of our sites:

The new features and layout integrate DocuTicker and ResourceShelf more closely into the FreePint Family.

Both DocuTicker and ResourceShelf are designed to put you in touch with sources to make your professional research easier. In fact, that's what FreePint aims to do in everything we publish.

Take, for example, the FUMSI Essential Collection on Finding Information: A collection of 4 FUMSI Reports packaged together at half price. The collection brings together expert-written tips and editorial comment on competitive intelligence, alternative search engines, offline research, and research essentials for only £78 (single site). Our Back-to-Business special:

Over at VIP, subscribers have been enjoying the newest column, SourceWire, since last spring. SourceWire is a subscriber-only feature that tracks additions of sources into aggregated platforms... as well as those all-important removals. Find a taste of SourceWire in this issue of FreePint. If you're concerned about key sources in the aggregators you use, complete our sources survey so that we know what you want us to track, then take a trial subscription to VIP to see SourceWire in action.

There are more resources than ever before to support quality business research of all kinds. It's an incredibly exciting time for our industry. If you have a suggestion for a product or resource FreePint can provide to support your work, please let us know!

In the meantime, join me in celebrating the productive autumn season with the relaunched DocuTicker and ResourceShelf. If you have comments on the sites, or on anything in the FreePint Family, please be in touch.

Robin Neidorf
General Manager

FreePint is a Registered Trademark of Free Pint Limited (R) 1997-2010

 My Favourite Tipples

Gary Price

Submit your list of up to five favourite tipples to for publication with your byline and photo in the FreePint Newsletter. Have a single tip to share? Post it to the FUMSI Forum.

By Gary Price

With the relaunch of ResourceShelf and DocuTicker last week, we've had a great opportunity to reconnect with blogging colleagues who have offered their congratulations, useful opinions and commentary.

Because we post hundreds of items every month, it would be impossible for us to select only 5 Favourite Tipples. Instead, here's a quick look at only a small number of those blogs that have cited ResourceShelf in the past few months. We're all part of a dynamic conversation on the evolution of information:

  • David Lee King blogs on social media, libraries and related trends from the public library in Topeka.

  • The Shifted Librarian offers up Jenny Levine's thoughts and observations on how users have moved from pursuing information to receiving information (the 'information shift').

  • No Shelf Required talks everything e-books, under the aegis of Sue Polanka.

  • Collaborative Librarianship News is, appropriately, a collaboration of Valerie Horton, Joseph Kraus and Robin Hastings, discussing exciting developments on collaborative information work, library projects and more.

  • At The M Word, Kathy Dempsey takes on the topic of marketing in libraries with verve.

  • Free Government Info covers, well, free government info, primarily for the US federal government; they even include a feed of the most recent titles posted in DocuTicker.

But again, these are only a tiny handful of our friends out there. Thanks for the dialogue - may it long continue!

Gary Price is the founding and senior editor of ResourceShelf and DocuTicker.

Would you like to add your Favourite Tipples suggestions for the FreePint Newsletter or write an article for FUMSI (Find, Use, Manage or Share Information?).

If so, please submit them to
View the guidelines at: <>.

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 FreePint Bar

The FreePint Bar is where we publish information about the latest content from across the FreePint Family of resources.

The FreePint Bar is sponsored by:

Financial Times      ISI Emerging Markets

Latest posts at the FreePint Bar:

  • [RS] Resource of the Week: BBC British Novelists Archive Collection
    The BBC is increasingly finding ways to exploit and make more freely available its vast collection of visual and aural content. The latest example of this is its British Novelists Archive Collection. This is a complement to a BBC TV series, In Their Own Words: British Novelists. But whereas the series of necessity relies on short clips of interviews with leading authors as it charts the history of the 20th century British novel, this website is an archive of complete interviews and talks...
    Read posting online »

  • [VIP] Latest popular LiveWire posts
    There's a lot of valuable comment at the VIP LiveWire. The following are the most popular posts from our contributing editors over the last 30 days:
    * Social media use in European Libraries
    * OK for employees to tweet?
    * 'Let's discuss' 'between us', or is it 'too late'?
    * Big vendor results - a more level playing field?
    * SCIP becomes more strategic
    Subscribe to the free VIP Wires Weekly to stay informed. Your comments on any posting are always welcome.
    Read posting online »

  • [FUMSI] Latest popular articles
    The following are the most popular FUMSI articles over the last 30 days:
    * How is SharePoint used in Libraries?
    * Finding Expertise Inside the Organisation
    * iPhone Apps for Researchers
    * A short look at URL Shorteners
    * Part 2: How Do THEY Use Information? Investigating the user information process...
    Read posting online »

  • [FreePint] Cheaper, Smaller, Faster
    When I was a child I occasionally went to work with my father. He'd set me up at a table with some pencils, scrap paper and used computer punch cards to play with. The punch cards kept me occupied for several hours -- I'd trace the holes onto the scrap paper and then connect the dots randomly to see what kind of creature might emerge from the shape...
    Read posting online »

Visit the FreePint Bar »

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 FUMSI Features

FUMSIFUMSI publishes articles, tools, and a monthly magazine, to give you practical help with information skills. Visit

However you Find, Use, Manage or Share Information, you'll find something in FUMSI to help.

Become a fan of FUMSI on Facebook »

Follow FUMSI on Twitter »

We add new articles to the FUMSI database in each practice area every month, which are free to read, browse, email, print or save. Here are the most recent additions:

Clustering Search Strategies: An Overview and Update

Andrew YoungkinBy Andrew Youngkin

It's easy to find pages of results when searching using the conventional search engines, but how can researchers make sure they pinpoint the really relevant search results? Andrew Youngkin provides the answer in his review of eight clustering search engines which take a categorical approach to finding specific information.

WHAT'S INSIDE: 'Clustering search engines are designed to display and organise search results in logical groups or 'clusters' based on similar traits, which allow the user to select the most relevant groups of search results and quickly home in on specific documents or web pages. Eight clustering search engines are reviewed. '

Read, print, save or forward this article now »

Turning complaints into compliments in a city library service

By Graham Mainds

'Putting customers first' is a core value for service organisations and what better way to do this than by addressing their issues before they have raised them formally? Twitter is awash with enquiries and complaints and, if these can be tracked down and addressed in a proactive way, it will leave the customers with a very positive feeling about that organisation. Graham Mainds describes how Edinburgh City Libraries turned complaints into compliments by setting up Twitter alerts.

WHAT'S INSIDE: 'These days lots of conversations are taking place on Twitter and there are a number of Twitter alert services you can use, including TweetBeep and Twilert, to find out what people are saying about you, if not actually - and this is the important part - to you. Edinburgh City Libraries have used alerts to answer enquiries, address complaints and find audiences.'

Read, print, save or forward this article now »


The latest recommendations and tips from our editors, contributors and community:

Visit the FUMSI Forum »

FUMSI - Forthcoming Topics

  • Tweet Preservation
  • The Big Three: Comparison of Bing, Yahoo and Google
  • Getting around file format issues
  • Social media and health care information
  • Mobile tools for education and learning

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

Browse all FUMSI articles »

Subscribe to the free FUMSI Focus to receive a weekly update of the latest FUMSI Forum discussion.

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Visit DocuTicker

Find Reports from Public Agencies FAST on DocuTicker
New features now live!

Browse by:

PLUS a full archive of postings dating back to 2004!

Subscribe to the weekly DocuTicker Newsletter for updates - it's free!

FUMSI's Essential Collection on Finding Information

50% Discount: FUMSI's Essential Collection on Finding Information

Get four popular FUMSI reports to help you and your colleagues, students, or staff Find Information:

  • Folio on Research Essentials
  • Folio on Alternative Search Engines
  • Folio on Offline Research Techniques
  • Folio on Competitive Intelligence

Normally £39 each; now get all four for only £78.

Back-to-Business Special: Buy in September, and we'll include the FUMSI Report: Folio on Emerging Research tools at no cost!

Learn more and order »

 VIP Features

VIP VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP issue 81SourceWire In VIP 81

By Anne Jordan

This is an extract of the August instalment of SourceWire. VIP subcribers receive this coverage monthly as part of VIP Magazine.

Not yet a subscriber? Start a trial today.

The Mail Online is the latest UK news website to prevent media monitoring service Meltwater from crawling its content. Mail Online owner, the Daily Mail and General Trust, is joining News Corporation with this move, although it has a different strategy regarding pricing and distribution. Whilst The Times online has gone behind a paywall, the Mail's online content remains free to view and articles continue to be available via Nexis and Factiva.

News Clippings
The publishing industry continues to shift with the fallout from the recession and ongoing structural changes. In the first six months of 2010, 90 magazines were launched in the US and Canada according to MediaFinder, and 87 ceased publication. Both of these figures are down on the same period for 2009, when 187 new titles were launched and 279 folded. Looking at business-to-business magazines, 35 titles have ceased publication, 17 new titles have launched, and seven have dropped their print editions. MediaFinder points out that acquisitions prevented the numbers being higher, with 'smaller companies [taking] advantage of the opportunity to buy magazines from Reed Business Information and Nielsen Business Media, who were struggling to divest themselves quickly of many b-to-b titles.' Examples include Sandow Media's acquisition of eight publications including Interior Design and Furniture Today, and the Ten Alps acquisition of Asian media properties including a number of business titles, both from Reed.

If you have specific questions, feedback or ideas for how to make SourceWire more valuable, please let us know. Email or submit via our online suggestion box.

Help inform the direction of SourceWire by completing VIP's online survey on sources and vendor platforms that matter to you. Your responses remain anonymous and help us focus SourceWire's research efforts. Complete the sources survey now.

This is a brief extract. The full article in VIP No. 81 includes more stories and analysis, plus a table showing additions to LexisNexis since the last update.

Purchase VIP Magazine No. 81 from the FreePint Shop, or start your subscription now »

VIP LiveWire

VIP contributing editors comment daily on what's happening in the industry.
Visit the LiveWire for their insights, and subscribe to the free VIP Wires Weekly for regular alerts.

VIP Wires Weekly is generously sponsored by Financial Times.

Financial Times

Most Read Postings on the LiveWire Recently...

  • Social media use in European Libraries
    On 8th August, as part of the International Federation of Library Associations and Institutions (IFLA) marketing satellite event in Stockholm, EBSCO unveiled the results of its survey of 1200 participants on the use of social media in libraries in Europe...
    Read posting online »

  • Web 2.0: just hype say researchers?
    Have you noticed how Web 3.0, the semantic web, is creating a buzz in the information world? So much so, that recently a Fumsi Folio was dedicated to just this - 'Semantic Technology and Web 3.0 Developments...
    Read posting online »

  • Times online: some unofficial numbers
    We now have some figures, as yet unconfirmed by News International, on how many online readers have registered with The Times, and, more importantly, how many have agreed to become paying subscribers. See this LiveWire posting for initial reactions to the new paywall...
    Read posting online »

  • First release of ProQuest Dialog
    Almost exactly two years to the day after acquiring Dialog from Thomson Reuters; Proquest has finally announced the first release of its new platform, which merges Dialog and Datastar content...
    Read posting online »

  • OK for employees to tweet?
    Have you tweeted today? What did you tweet about? And if you are an employee of an organisation did your tweet represent the values or message of your employer? In fact does the organisation that you work for allow you to tweet as a company employee? Do they encourage or discourage social media and provide guidelines and procedures as their employee?...
    Read posting online »

Always feel free to comment on any item on the LiveWire, and if you do not yet have a free subscription to the VIP Wires Weekly, you can sign up now »

Purchase VIP Magazine No. 81 from the FreePint Shop, or start your subscription now »

VIP LiveWire »

VIP Wire

Information-related product and news announcements. Post your releases and subscribe to the free VIP Wires Weekly for regular alerts.

Recent VIP Wire announcements...

  • CEIC Data's Brazil Premium Database Launched
    New York, NY, September 1, 2010 - CEIC Data Company Ltd (a subsidiary of ISI Emerging Markets) today announced the launch of its Brazil Premium Database.
    Read Press Release online »

  • Hurricane and Spitfire engineering papers republished on Battle of Britain's 70th Anniversary
    United Kingdom, August 2010 - To commemorate the 70th Anniversary of the Battle of Britain, Aircraft Engineering and Aerospace Technology has published a special issue containing three fascinating articles that first appeared in the journal in 1939. The papers detail the development and construction of the iconic Hurricane and Spitfire, and, interestingly for the time, of aircraft used by the German Luftwaffe...
    Read Press Release online »

  • Online Information Conference Programme Goes Live
    London, 27 August 2010 - The full Online Information 2010 Conference speaker programme is to be officially launched by organisers, Incisive Media Events, on 1 September 2010. The theme of this year's event, taking place on Tuesday 30 November to Thursday 2 December at Olympia, Conference Centre London, UK, is 'Discover new ways of working in the linked and social web'. The announcement of Dion Hinchcliffe as this year's opening key note speaker will coincide with the programme launch. Dion is a well known Fortune 100 Business Strategist and Enterprise Architect. The author of numerous books, white papers and articles on Web 2.0, he is widely acclaimed as a top social media and collaboration expert and consultant...
    Read Press Release online »

VIP Wire »

VIP - Subscribe and Back Issues

Start a trial subscription today for only £84 for three months. Visit to start your trial. You can also purchase back-issues of VIP from the FreePint Shop.

VIP Archive »

VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP - Forthcoming Topics

  • EIU Country Risk
  • CEIC: Brazil
  • NewsEdge
  • Comparative review of Dow Jones Factiva and
  • Meltwater
  • ICAP: Greek Data

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

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FUMSI Volume: Critical Insight on Social Media

Key Insight on Social Media for Business.
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FreePint Surveys

FreePint Research: Call for Participation.
Needs and Preferences: News Content

3rd annual FreePint Survey on Needs and Preferences for news content -- participate now »

All participants receive a copy of the resulting report.

Share and gain insight on:

  • Shifts in content type and source
  • Balance between free and fee sources
  • Satisfaction with sources and unmet needs

This year's research is sponsored in part by Acquire Media and Moreover.

 Jinfo - Jobs and Events in Information

JinfoJinfo is the central location for supporting your information career. The Jinfo Jobs database lists vacancies, and the Jinfo Events database lists workshops, conferences, training, webinars and other professional development opportunities.

Start a free subscription to receive the weekly Jinfo Update, with a complete list of the latest vacancies and events, or search the databases at any time (free).

Jinfo Jobs in the FreePint Newsletter are supported through our partnership with Quantum2, an innovative skills development programme offered by Dialog. Learn more at <>.

Jinfo Jobs:

Here is a selection of the latest featured vacancies in the Jinfo database:

  • Research Analyst - Oil & Gas
    Consultancy seeks Upstream petroleum industry specialist with established analytical & research skills you will provide dedicated research support. £Good
    Recruiter: Sue Hill Recruitment and Services Limited
    Country: United Kingdom

  • Business Researchers (2) - Financial Services
    Senior Researchers (2) with excellent online skills and good business acumen required for immediate one year contracts in Central London.
    Recruiter: Glen Recruitment
    Country: United Kingdom

  • Market Data Specialist
    A permanent career opportunity has arisen for an experienced Market Data analyst to take an active...
    Recruiter: TFPL Intelligent Resources
    Country: United Kingdom

Browse all Jinfo Jobs »

Jinfo Events:

Here is a selection of the latest featured events in the Jinfo database:

Browse all Jinfo Events »

Jinfo - the best place for information-related job vacancies and professional development opportunities.

    - Advertise a vacancy for just £195
    - 10% discount for agencies
    - 50% discount for registered charities

    List it on Jinfo to reach a targeted audience seeking professional development opportunities
    - Get started at <>
    - Partner events listed for free; enquire at <>.

Find out more today at <>

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 Highlights from DocuTicker

DocuTicker publishes citations of full-text, free reports available on the web. Visit daily for new postings, or subscribe to the weekly DocuTicker Newsletter.

Recent postings:

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 Highlights from ResourceShelf

ResourceShelfEvery week, the editors of ResourceShelf explore a Resource of the Week. Get them for free every week via email by subscribing to the ResourceShelf Newsletter.

Become a fan of ResourceShelf and DocuTicker on Facebook.

Recently published:

Resource of the Week - BBC British Novelists Archive Collection

The BBC is increasingly finding ways to exploit and make more freely available its vast collection of visual and aural content. The latest example of this is its British Novelists Archive Collection. This is a complement to a BBC TV series, In Their Own Words: British Novelists. But whereas the series of necessity relies on short clips of interviews with leading authors as it charts the history of the 20th century British novel, this website is an archive of complete interviews and talks. These vary in length from five minutes up to an hour, and in year of broadcast from 1937 (Virginia Woolf) to 2009 (Zadie Smith).

Care has been taken to present a mixture of writers, which implicitly charts the gradual shift during the century from a literary field dominated by white males to one in which women and minorities are clearly visible and audible, through examples like Margaret Drabble, Angela Carter, Salman Rushdie and Hanif Kureishi...

View entire posting, including live links »

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A look back at what the FreePint Newsletter covered at this time in previous years:

FreePint Newsletter Archive »

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