Newsletter Archive

Newsletter No.325

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FreePint 28th April 2011


My Favourite Tipples

FreePint Bar

FUMSI Features

  • Managing information about people
  • The ALISS project - sharing data to support people with long term health conditions

VIP Features

  • On the VIP Horizon
  • Recent postings to the LiveWire
  • Recent postings to the Wire

Jinfo - Jobs and Events

Jobs in Information:

  • Head of Records and Archives
  • Archive System Administrator
  • Knowledge Manager - Business Development Operations
  • Project Leader for Corporate Taxonomy and Metadata
  • Competitive Intelligence Analyst

Events in Information:

  • AIIP Webinar: Questel's Orbit - Patent and Design Portal
  • GIA Conference, a leading Strategic Market Intelligence event
  • E-books revisited: where are we now?
  • EPublishing Innovation Forum
  • More...

Highlights from DocuTicker

  • "" internet domain name helps small businesses gain Single Market visibility
  • How Good is the 2010 Census Count? An Update

Highlights from ResourceShelf

  • Text Creation Partnership Makes 18th Century Texts Freely Available to the Public
  • Report: State of America's Libraries 2011


Contact Information

 About FreePint

FreePint publishes newsletters, websites, magazines and resources for the information industry. The FreePint Family of publications publishes practical tips, product reviews, expert tips, research collections and hands-on tools to support information work of all kinds.

This twice-monthly free FreePint Newsletter serves as a guide to the latest content, including discussion at the Bar, tips articles, vacancies, professional development events, product reviews, editorial commentary and more. Subscribing is free and connects you with the information community around the world. Subscribe today.

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Michelle ManafyBy Michelle Manafy

Facing the future of information interface

Does finding and using quality scientific, technical and medical information have to be rocket surgery? Considering the target market, there shouldn't be an issue of the tool being too tough, right?

Well, there are a couple of problems with this (long-held) belief about many information tools: first off, no matter how smart your user is, most powerful tools require some investment of learning time to create true ease-of-use, and most researchers would rather spend their time analysing the information than locating it.

Learn to use toolsSecondly, the pool of potential users for all information tools is broadening. This presents an exciting opportunity for information vendors. At the same time, it poses the challenge of creating a user experience that reflects the needs and abilities of an increasingly diverse range of users.

Times have changed and so have information tools. Many readers will be familiar with Dialog, a venerable force in the industry offering online resources since 1967. Dialog has gone through many changes in content sets, target market and user interface in the intervening decades.

Dialog was most recently acquired in July 2008 by ProQuest, from Thomson Reuters, at which time many hoped that that ProQuest would invest in interface development to help Dialog catch up with the "2.0" competition.

Things are looking good: according to reviewer Joanna Ptolomey, the latest edition of ProQuest Dialog was developed with heavy reliance on customer feedback ... and it shows. In her VIP Report: Product Review of Dialog, Joanna points out that "this new version is inviting in its make-up. It attracts inexperienced or infrequent searchers and can satisfy them, but has the in-built mechanics to make the experienced searcher satisfied with the experience".

Of course Joanna — a highly-experienced searcher in her own right — recognises that satisfying a broader user base has altered some of the comfortably familiar aspects for those acquainted with previous editions of Dialog. Yet it seems that the market for STM content would ignore the change in end user demographics at its peril. This is something we're looking into with our just-launched "FreePint Research: Survey on Buying Patterns for STM Content". We value your input into how your own organisational approach to, and needs for, STM content may be evolving. Please take a few minutes to complete the online survey now.

On a good day, information informs decision making at every level of organisations of all types. It was once a privilege in many companies to have information professionals on hand to help navigate the tricky business of finding that just right bit of information to complete an otherwise insoluble puzzle. Today, we find ourselves at the business end of ever more information access and we are left to find and fit pieces of information on our own. Yet with the right tools and training at our disposal, we will all be equipped to make all this information work for us.

Best regards,
Michelle Manafy,
Director of Content

FreePint is a Registered Trademark of Free Pint Limited (R) 1997-2011

 My Favourite Tipples

Mark GoldsteinBy Mark Goldstein

Science and Technology Focus

As a former engineer and engineering manager, now running a research and consulting practice focused in a variety of science and technology areas, I use a great variety of databases and sources to keep up with specific technology arenas. I also have some favorite starting points for technology areas I am not as commonly involved in. Limited to just a few Tipples, here are my top picks to click.

  • BtoB Magazine's Vertical Insight Guide: a great set of starter links for 16 business and technology areas focusing on core publications and events, as well as associations and general resources. Though the overall PDF available for purchase is from 2009, the individual sections track the periodic updates from the magazine. Other great BtoB resource collections include their Marketers Resource Guide, Interactive Marketing Guide, Lead Generation Guide, and Email Marketer Insight Guide.

  • Cipher's Syndicated Research Providers Searchable Database: This is another great starting place from where a pull down menu brings up a linked list of up to a couple of dozen market research firms covering some 19 mostly technology sectors. You're left to your own devices to search their offerings or repositories of published literature that may cover various research studies, but it quickly tells you who covers the ground.

  • searches over 45 databases and over 2000 selected websites from 14 federal agencies, mining some 200 million pages of authoritative U.S. government science and R&D information. Other favorite U.S. government science sources include Science topic area, the National Center for Science and Engineering Statistics (NCSES), and the National Academies Press (NAP).

  • Kurzweil Accelerating Intelligence: This is a favorite source for forecasts and insights on accelerating technological change, as well as a primo news source for keeping up with a wide and eclectic range of technological innovation. Raymond Kurzweil is an AI pioneer, inventor of many enabling technologies for the disabled, and the provocative proponent of the approaching Singularity. Subscribe to the free daily or weekly version of the Kurzweil AI site's newsletter and hold onto your hat.

  • MIT Technology Review: a great magazine on innovation and insight I've taken for decades in hard copy. Still love the tangible feel and scanning the pages, though I also surf their site for specific reasons and the occasional distraction. They have a number of free newsletters I really enjoy and recommend including their daily Emerging Technology Update and weekly ones covering BioMedicine, Business Impact, Communications, Computing, Energy, Materials, and the Web.

Mark Goldstein is President of International Research Center, a company that provides consulting, custom research, and strategic support for business, legal, and public policy clients. Mark is a technophile and technology visionary who concentrates on the complex worlds of telecommunications, information technology, content distribution, ecommerce, greentech, and biotech. Mark is on the Board and Executive Committees of the Arizona Technology Council and the Arizona Telecommunications & Information Council (ATIC). He has also twice served on the Board of the Association of Independent Information Professionals (AIIP) and is a lifelong member of the IIIE.

Would you like to add your Favourite Tipples suggestions for the FreePint Newsletter or write an article for FUMSI (Find, Use, Manage or Share Information?).

If so, please submit them to

Have a single tip to share? Post it to the FUMSI Forum.

View the guidelines at: <>.

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FreePint Research Report: Copyright Policies and Practices 2011

Learn what made 2010 the Year of Copyright

FreePint Research documents positive progress in awareness and training

Plus continuing gaps and risk between organisational policy and worker practices.

'This is a report providing very valuable information in an evidence-based manner. It supports decision-making regarding copyright issues within the company.' -- Resource Manager, multinational pharmaceutical company

Learn more and purchase »


The Intelligence Engine.

Accurate. Powerful. Efficient.

Factiva offers a premier collection of the world's top media including The Times, The Sunday Times and The Times Literary Supplement.

Using Factiva's powerful search features you can find results fast and monitor news on companies, industries, issues and regional affairs.

Find accurate, trustworthy and timely information faster.

Learn more:

 FreePint Bar

The FreePint Bar is where we publish information about the latest content from across the FreePint Family of resources.

The FreePint Bar is sponsored by:

EPublishing Innovation Forum 2011     Financial Times     Dow Jones Factiva

ISI Emerging Markets     Infotrieve's Mobile Library

Latest posts at the FreePint Bar:

  • [VIP] Latest popular LiveWire posts

    There's a lot of valuable comment at the VIP LiveWire. The following are the most popular posts from our contributing editors over the last 30 days:

    * Service design on the edge
    * Love libraries - local government, meh!
    * Social CRM - who will jump first?
    * Missing out on new legal information markets?
    * Credo Reference mini review: part 1

    Subscribe to the free VIP Wires Weekly to stay informed. Your comments on any posting are always welcome.
    Read posting online »

  • [FreePint] Community, SharePoint, and Info Mana...

    Thinking globally about information
    Did you hear the one about the 75-year old Georgian woman who accidentally sliced through an underground cable and caused internet services in her country and neighbouring Armenia to crash? This is no joke: the BBC reported that a 75-year-old woman admitted to damaging fibre optic cables while scavenging for copper. The cables, owned by the Georgian Railway Telecom company, serve eastern Georgia, Armenia and Azerbaijan. While it is easy to forget how tenuous the connections can be, the ripple effect this outage caused reminds us that we are, indeed, all connected.

    Globalisation is more than a business buzz word; it is a fact of life. While there are certainly opportunities for doing good business locally, the interconnectedness of information mandates an increasing awareness of global markets and opportunities. In a presentation I recently heard at the Buying & Selling eContent conference (of which I am co-chair), I learned that Asia currently has more than three times as many internet users as North America and 75% more than Europe. The speaker, Ben Sargent from Common Sense Advisory, also pointed out that while English is still one of the top two "mega languages" that dominate the web, simplified Chinese is closing in fast (and Spanish and Arabic are not to be ignored).
    Read posting online »

  • [FreePint] Community, SharePoint, and Info Mana...

    An info pro by any other name
    Last week, I attended the Computers in Libraries Conference for the first time. This event is very practitioner-focused and as an industry watcher, well, it simply hadn't risen up high on my priority list given how many events there are in the information industry. Now that I've been, CIL has moved well up that list. First off, the event attracted about 2,000 attendees. More significantly, the level of attendee engagement and interaction at this event - important markers of event quality - was high. Listening to audience questions was almost as interesting as the sessions themselves.

    During one session I attended, a panel on EBook Publishing: Practices & Challenges, the moderator asked for a show of hands about job positions: public libraries, university libraries, special or corporate libraries ... and for each, many hands rose. However it was clear that not everyone had responded so the moderator dug deeper, revealing that the packed room contained "the usual suspects" along with a remarkable number of knowledge managers, researchers and information professionals by other names.
    Read posting online »

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 FUMSI Features

FUMSIFUMSI publishes articles, tools, and a monthly magazine, to give you practical help with information skills. Visit

However you Find, Use, Manage or Share Information, you'll find something in FUMSI to help.

Become a fan of FUMSI on Facebook »

Follow FUMSI on Twitter »

We add new articles to the FUMSI database in each practice area every month, which are free to read, browse, email, print or save. Here are the most recent additions:

Managing information about people

Karen LoasbyBy Karen Loasby
FUMSI: Manage

In a security-conscious world it is increasingly difficult for organisations to ensure that one of their major assets — their customer details — are collected without scaring the user and are appropriate for their needs. Karen Loasby looks at the diversity of factors to take into account; from law, security and privacy, to user experience, cost and quality.

WHAT'S INSIDE: 'It is not just the scale, detail and complexity of storing personal information that presents challenges. We must also consider issues of law, security, privacy, user experience, cost, quality and purpose. Security risks mean government and consumer bodies are encouraging people to be fussy and give away as little information as possible, making the collection of personal information increasingly difficult. There are a lot of factors to consider when managing information about people and the right approach to each depends on your own circumstances.'

Read, print, save or forward this article now »

The ALISS project - sharing data to support people with long term health conditions

Andy HydeBy Andy Hyde
FUMSI: Share

Searching the web for information about medical conditions can mean that you are swamped with useless, and often disconcerting, results. This is particularly true when you need help and support with a long-term health condition rather than descriptions of symptoms and treatments. The ALISS project aims to overcome this for people in Scotland by unlocking information currently in databases, lists and directories.

WHAT'S INSIDE: 'The ALISS project was born out of the desire to make it easier to discover, share, link up and use information about living well with long-term health conditions; to find and link up information that is often locked up in databases, lists and directories. The ALISS Engine will be an index of links to the records that directory services around Scotland are already gathering - but it will be open to all, taking information out of the silos and onto the web for all to see.'

Read, print, save or forward this article now »


The latest recommendations and tips from our editors, contributors and community:

Visit the FUMSI Forum »

FUMSI - Forthcoming Topics

  • LinkedIn for Business Information
  • Integrating Information into Workflow to Drive Decision Making
  • Using Social Media at the BBC World Service
  • Exploring and Using Twitter Archives

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

Browse all FUMSI articles »

Subscribe to the free FUMSI Focus to receive a weekly update of the latest FUMSI Forum discussion.

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Financial Times

Financial Times is now on Bloomberg

Making the most globally informed decisions

Just got easier.

Learn more »

BRIC House: Home of Data on Brazil, Russia, India and China

BRIC House: Home of Data on Brazil, Russia, India and China ...and 80 other emerging markets around the world

  • EMIS: Company and industry research and current awareness
  • CEIC: Macroeconomic, industry, and statistical data
  • IFIS: Sharia-compliant financial information
  • DealWatch: M&A and ECM transaction information

Learn more and request a trial of any of our products »

 VIP Features

VIP VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP issue 89VIP Magazine: On the Horizon

VIP Magazine features VIP Horizon, a brief summary of important news in the information industry, interpreted to help information managers communicate upward regarding strategy, risk management and planning for change.

The most recent issue of VIP (No. 89) features the following in VIP Horizon:

Companies in Britain that want to pitch to potential customers online and then engage with them via Twitter are facing new regulation of their activities. The Advertising Standards Authority's jurisdiction now extends to marketing communications on companies' own websites and brand activity on social media.

In addition, an amendment to the European Union Privacy and Electronic Communications Directive comes into effect in May, requiring organisations to ask visitors to their websites for permission before they store information about them, for example using cookies. Both moves have serious implications for businesses engaging in eCommerce, whether using their own or proprietary software.


Businesses that are currently developing social media applications may find themselves having to rethink if new European privacy laws come into effect. And, although the Europeans and Americans may currently think differently on matters of privacy, there are signs that the United States may not be far behind.

European Justice Commissioner Viviane Reding wants EU privacy law to encompass the right to be forgotten, and protection regardless of data location. Meanwhile the Obama administration is contemplating a privacy bill of rights and a statutory "do not track" setting on websites — possibly to overcome current restrictions on US companies processing European data.


Business-to-business directory provider ZoomInfo has suggested that business or work information should be regulated differently from personal or behavioural data. Its Business Information Manifesto points out that, historically, employee information has been seen as proprietary, often the result of a decision made by a company to alleviate poaching of employees, but also to protect them.

But ZoomInfo's CEO Yonatan Stern believes that, if individuals' data is accurate and accessible to others (potential partners, collaborators, customers, service providers) commerce can happen more efficiently and in a timelier manner. The problem is, it's not always easy to differentiate between business and private usage.


Regulation is a key concern for respondents to Forbes Insights' recent Strategic Initiatives Study. They are cautiously optimistic that well-considered plans can still yield productive initiatives, but recognise the need to take careful steps about being better informed — and they're particularly concerned that initiatives often fail because of lack of buy-in from ill-informed stakeholders.

Respondents to the Economist Intelligence Unit's new Risk Radar survey also regard regulation as a key risk. But they're especially worried too about security breaches and cyber attacks — and the EIU suggests that the controversy surrounding WikiLeaks may be making businesses more information security conscious.


Technology analyst Gartner believes that 2011 will be "the year of platform as a service" — referring to the layer of cloud technology architecture that contains all application infrastructure services. But it also highlights risks that CIOs should address when contracting for cloud services, suggesting that contract terms usually favour the vendor.

Another analyst, Ovum, has further warned that enterprises are not taking the threat of cyber-espionage seriously enough, as criminals graduate from credit cards and banking details to product blueprints and customer lists. Such developments raise the question of whether the cloud really is a safe place to store proprietary data.

Purchase VIP No. 89 in the FreePint Shop, or subscribe today »

VIP LiveWire

VIP contributing editors comment daily on what's happening in the industry.
Visit the LiveWire for their insights, and subscribe to the free VIP Wires Weekly for regular alerts.

VIP Wires Weekly is generously sponsored by ISI Emerging Markets

ISI Emerging Markets

Most Read Postings on the LiveWire Recently...

  • Service design on the edge
    Last year I went to a Patient Opinion conference where I was very much focused on conversations that lead somewhere. People have stories, opinions and conversations and that can start a great narrative or debate, but I was questioning whether it really made services any better. It was at this event that I started to hear more about "service design" - design innovation in the public and private sector...
    Read posting online »

  • Love libraries - local government, meh!
    I have quite literally been to the edge and back in the last week. I attended the Edge2011 Conference last week and I did wonder if it had the power to innovate as I had hoped in my last LiveWire post. We were all in a reflective mood as Mark Turley, Director of Services for the Communities for City of Edinburgh, asked why people value libraries and local services but not necessarily their local council...
    Read posting online »

  • Social CRM - who will jump first?
    With so many communications channels available to customers now, companies are struggling with how to transfer customer insight across the whole enterprise. Although they recognise the need to get to grips with social customer relationship management, the lack of proven technology makes many reluctant — a potentially big challenge for pioneer providers like Salesforce...
    Read posting online »

  • Missing out on new legal information markets?
    Traditional law firms and legal publishers risk missing out on a potentially huge and lucrative self-help legal information market - because they don't see one - according to a new report from Outsell. It's a timely warning - but events are moving so fast that it may be too late for established vendors to even run to catch up...
    Read posting online »

  • Tweeting and cookies - more compliance headaches
    Hoover's new eCommerce offering could be a boon to cost-conscious companies looking to build tailor-made prospect lists economically. But if those companies operate in Britain, they may have to be more careful in future about how they pitch to those prospects and what data they store on them...
    Read posting online »

Always feel free to comment on any item on the LiveWire, and if you do not yet have a free subscription to the VIP Wires Weekly, you can sign up now »

VIP LiveWire »

VIP Wire

Information-related product and news announcements. Post your releases and subscribe to the free VIP Wires Weekly for regular alerts.

Recent VIP Wire announcements...

  • Pubget and SCELC partner to provide member's stats
    Pubget is announcing a new partnership with the Statewide California Electronic Library Consortium (SCELC). Pubget has been selected by SCELC to provide consortia-wide subscription usage statistics for SCELC members...
    Read Press Release online »

  • Workflow Tools for Corporate Content Report
    Santa Monica, Calif., April 18, 2011- Reprints Desk, Inc., the exclusive distributor of Pubget's PaperStats content analytics tool for the corporate market, today announced the immediate availability of an independent information industry analyst report entitled 'Workflow Tools Enhance Analytics For Corporate Content Management' on its website at The report, published by Outsell, Inc., explores the use of PaperStats in transforming corporate content buying...
    Read Press Release online »

  • SLA Europe Information Professional Award
    We are pleased to announce that a generous, inspiring, and energetic information professional has won this year's SLA Europe Information Professional Award (SLA Europe IP 2011).

    Professor Hazel Hall is both Director of Centre for Social Informatics at Edinburgh Napier University and Executive Secretary at the Library and Information Science (LIS) Research Coalition. In both of these roles she is an early and eager adopter of new technology to inform and improve professional practice. Consistently throughout her career Hazel has been keen to share knowledge and skills outside of her immediate job area, for example working for the information industry consultancy TFPL in 2006 on a secondment to examine e-information roles...
    Read Press Release online »

VIP Wire »

VIP - Subscribe and Back Issues

Start a trial subscription today for only £84 for three months. Visit to start your trial. You can also purchase back-issues of VIP from the FreePint Shop.

VIP Archive »

VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP - Forthcoming Topics

  • IHS Economic Analytics
  • Radian6
  • ISI Emerging Markets
  • BvD China Connect
  • CEIC and EMIS China offerings

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

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EPublishing Innovation Forum 2011

EPublishing Innovation Forum 2011

Set to take the temperature of change through interview, presentation, discussion and panel debates, the 2011 EPublishing Innovation Forum will address the theme Innovate Generate Monetise: Winning Digital Business Models.

With sessions from leading organisations such as Reed Business Information, Cambridge University Press and MacMillan Publishing, delegates are able to learn, update and benchmark their digital strategies to develop their businesses.

Learn more and register »

FreePint Surveys

Do you subscribe to or purchase science, technical or medical content for your library?

Participate in the latest FreePint Research Survey:

  • What influences buying patterns for STM content?
  • Is STM growing, stable or shrinking compared with the rest of the content budget?
  • What types of content are most needed, at what point in business processes?

Share your insight anonymously; receive a copy of the complete report.

Participate by 15 May to be entered in a random drawing for a £50 gift card.

This project is sponsored in part by Elsevier, Informa and Springer.

 Jinfo - Jobs and Events in Information

JinfoJinfo is the central location for supporting your information career. The Jinfo Jobs database lists vacancies, and the Jinfo Events database lists workshops, conferences, training, webinars and other professional development opportunities.

Start a free subscription to receive the weekly Jinfo Update, with a complete list of the latest vacancies and events, or search the databases at any time (free).

Jinfo Jobs in the FreePint Newsletter are supported through our partnership with Quantum2, an innovative skills development programme offered by Dialog. Learn more at <>.

Jinfo Jobs:

Here is a selection of the latest featured vacancies in the Jinfo database:

  • Head of Records and Archives
    The British Council is a world leader in cultural relations, building long-term relationships and tr...
    Recruiter: TFPL Intelligent Resources
    Country: United Kingdom

  • Archive System Administrator
    Archivist with good digitisation/ICT skills? 6 months contract at leading 3rd sector organisation.
    Recruiter: Fabric Recruitment
    Country: United Kingdom

  • Knowledge Manager - Business Development Operations
    Knowledge Manager at Freshfields.
    Recruiter: Freshfields
    Country: United Kingdom

  • Project Leader for Corporate Taxonomy and Metadata
    Metadata & taxonomy expert sought to lead a project review of corporate website. You will scope the project & establish standards.
    Recruiter: Sue Hill Recruitment and Services Limited
    Country: United Kingdom

  • Competitive Intelligence Analyst
    Competitor Intelligence Analyst to work at senior level in financial sector to use primary and secondary tools to produce insightful reports.
    Recruiter: Glen Recruitment
    Country: United Kingdom

Browse all Jinfo Jobs »

Jinfo Events:

Here is a selection of the latest featured events in the Jinfo database:

Browse all Jinfo Events »

Jinfo - the best place for information-related job vacancies and professional development opportunities.

    - Advertise a vacancy for just £195
    - 10% discount for agencies
    - 50% discount for registered charities

    List it on Jinfo to reach a targeted audience seeking professional development opportunities
    - Get started at <>
    - Partner events listed for free; enquire at <>.

Find out more today at <>

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 Highlights from DocuTicker

DocuTicker publishes citations of full-text, free reports available on the web. Visit daily for new postings, or subscribe to the weekly DocuTicker Newsletter.

Become a fan of DocuTicker on Facebook.

Recent postings:

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 Highlights from ResourceShelf

ResourceShelfThe editors of ResourceShelf add web-based resources to support business and professional research by the dozens. Get weekly highlights via email by subscribing to the ResourceShelf Newsletter.

Become a fan of ResourceShelf on Facebook.

Recent postings:

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A look back at what the FreePint Newsletter covered at this time in previous years:

FreePint Newsletter Archive »

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Jinfo Newsletter

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The information team with the right stuff"The information team with the right stuff"

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Latest: Jinfo Newsletter No.494 09 May 2018