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Newsletter No.331

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FreePint 21st July 2011


My Favourite Tipples

FreePint Bar

FUMSI Features

  • Reinventing Librarians: Part 1
  • Ebooks and libraries - a missed opportunity to evolve?

VIP Features

  • Enterprise mobile picks up speed
  • Recent postings to the LiveWire
  • Recent postings to the Wire

Jinfo - Jobs and Events

Jobs in Information:

  • Research Associate
  • Research Analyst
  • Executive Director, Book Industry Communication
  • Legal Compliance Systems Specialist

Events in Information:

  • Enterprise Search Europe 2011
  • Dewey Decimal Classification Executive Briefing
  • KMWorld 2011

Highlights from DocuTicker

  • Smartphone Adoption and Usage
  • The privacy implications of online behavioural advertising

Highlights from ResourceShelf

  • Free Online Access to Cambridge Journals
  • Coming Soon: eReader for Google eBooks


Contact Information

 About FreePint

FreePint publishes newsletters, websites, magazines and resources for the information industry. The FreePint Family of publications publishes practical tips, product reviews, expert tips, research collections and hands-on tools to support information work of all kinds.

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Michelle ManafyBy Michelle Manafy

The science of "must-have" content

If only there were a scientific formula, technical algorithm, or medical prescription for the information market. Instead, there is a seemingly endless tension between content sellers and buyers in which the former invests in content creation and delivery in the hope that the latter will find it so desirable that they shove each other aside, wallets in hand, trying to get hold of it. Too often, in fact, content buyers are actually having to take a surgical approach so that budget cuts don't puncture any vital information organs.

Unexpected buyers for STM contentDespite the challenges faced by both content buyers and sellers today, a couple of recent FreePint Research projects clearly demonstrate there remain some areas of must-have content for which there is not only a strong market, but also unexpected buyers.

Take, for example, information on or about China. We are currently finalising data collection for our forthcoming FreePint Research Report: Information From and About China (click here to participate in our survey on Information From and About China), and the preliminary results reveal how strong demand is for this information. Of all who have responded to date, only one person said that they are spending less on China-related information than they were a year ago. The quality of information is of grave concern, however: while about half of the respondents to date report that it is getting easier to find free information about China, about 80% lack trust in the validity of that free information.

Our new FreePint Research Report: STM Buying Patterns reinforces the notion that there are areas in which specialised content from reputable sources is a "must have", and science, technical and medical (STM) content falls into that category. If you need a particular journal or specific clinical trial, there is no substitute. According to the report, "specialist content critical to business needs is most likely to have survived the cost cutting measures of the past two years".

Certainly, from a content seller's perspective, it is good to know there are what FreePint's Director of Research calls "recession proof" areas of content. However what this STM report also revealed was that the appeal of specialised content is not just limited to the usual suspects. Where one might assume that information about China will appeal to a broad swathe of information consumers -- something our research bore out as buyers include everyone from information and knowledge managers to those in sales, product development and strategy roles -- one might suppose that STM content would have a much more limited appeal in terms of end users.

Not so. The report notes STM content being used beyond traditionally STM-related industries, in such areas as consulting, government and law. Unexpected users may be mining patent filings for competitive or economic intelligence, or using process documentation to identify opportunities for growth in the source chain.

It is good news that there remains a market for specialised content and that it is finding its way into the hands of more users. This bodes well for content sellers who understand and meet the needs of this market. For buyers, it is good to see the information that they so painstakingly select finds increased usage and value in their organisations. So while we may not yet have perfected the formula for content success, our research shows that must-have content remains a healthy investment.

Best regards,
Michelle Manafy,
Director of Content

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 My Favourite Tipples

Mary Silva WhittakerBy Mary Silva Whittaker

I could spend a good deal of time at websites that deal with the English language. I have always loved words and phrases and marvelled at the complexity and nuances of meanings and semantics. Alas, I have a day job. However I have some favourites worth sharing. Some of these sites are about words only and some listed here have more to do with phrases and the more humorous (intended or unintended) aspects of the English language. I will begin with the sublime and move towards the more light hearted (never would they seem to me to be ridiculous).

  • Oxford English Dictionary New Words: Since reading The professor and the madman. I've taken a keen interest in the new words that are allowed to enter the hallowed tomes of the Oxford English Dictionary. This is a great site to visit occasionally and read about new words appearing in the online version of the OED.

  • The Online Slang Dictionary: If you are looking for new slang, this is the place to go. I consider this a wonderful educational opportunity for becoming more street smart, at least in terms of language. If you are interested in only the trendiest words of the year, check out the New York Times The Words of the Year list.

  • Save The Words: For words that are considered by some to be archaic, out of date, and passe, here is a website where you can find such a word; and are encouraged to adopt it. Turn on your speakers to fully appreciate the experience of being pleaded with, cajoled, and teased as you hover over words from days gone by. I love the various voices and accents - all with the same message: please adopt me. It's a mix of humour and oddly touching sentiment, not to mention educational information as the flyout displays the meaning of the word that draws me back to this site again and again.

  • Online Etymology Dictionary: In another spin-off along the continuum of words, phrases, and idiomatic expressions, I also thoroughly enjoy reading about the folk etymology of words and phrases. I am not as interested if a word comes from Latin or Greek or Old English, but I am fascinated by how a word evolves or becomes attached to a phrase and takes on another meaning. For more serious, yet completely engaging reading, take some time to browse through this online folk etymology dictionary.

  • The Eggcorn Database: Beyond words alone, there are also sites that deal with phrases, and two of my favourites deal with erroneous interpretation of phrases. My brother introduced me to eggcorns a few years ago when he showed me a scholarly article from one of his professional journals called Military Lawyer entitled "For All 'Intensive' Purposes" (PDF). An eggcorn is a phrase containing a substitution of words (usually a homophone or a near homophone); yet, to the user of the phrase, it seems logically correct: "French benefit" for "fringe benefit" or a "mute point" for a "moot point," for example. Eggcorns make me giggle and laugh aloud.

  • KissThisGuy: Similar to eggcorns are misheard lyrics called mondegreens. Perhaps it because I had the LP and could read the liner notes and learn the lyrics as written/sung that I could never understand how my sister (for whom I have my own special eggcorn - sea-star) thought the refrain from Carly Simon's song The stuff that dreams are made of was "it's the stuffed and green tomatoes". To this day, she believes these are the lyrics. KissThisGuy offers a slew of mondegreens which always makes me smile, grin, guffaw, or even chortle and burst into laughter.

Mary is a librarian at The Boeing Company in Seattle, Washington. She is the lead of the Cataloging Team and she helps manage the Boeing Thesaurus and the enterprise-wide acronym list. She is a member of the Special Libraries Association (SLA) and the American Library Association (ALA). At present, Mary is serving a two-year term as Treasurer of the Special Libraries Association's Engineering Division and she is also a member of SLA's Information Outlook Advisory Council (IOAC). Mary earned a bachelor's degree in French and a master's degree in Librarianship, both from the University of Washington, in Seattle. Connect with Mary via LinkedIn.

Would you like to add your Favourite Tipples suggestions for the FreePint Newsletter or write an article for FUMSI (Find, Use, Manage or Share Information?).

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FreePint Research Report: Insights on Meltwater

Meltwater: Everything You Need to Know

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Media monitoring company Meltwater examined from every angle:

  • History
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If you've considered this alternative for news and social media monitoring, this FreePint Research Report will save you time with a closer look.

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 FreePint Bar

The FreePint Bar is where we publish information about the latest content from across the FreePint Family of resources.

The FreePint Bar is sponsored by:

Financial Times

Latest posts at the FreePint Bar:

  • [VIP] Latest popular LiveWire posts

    There's a lot of valuable comment at the VIP LiveWire. The following are the most popular posts from our contributing editors over the last 30 days:

    * Facebook for competitive analysis
    * Big Data - will it make any sense?
    * Info social life keeps you healthy
    * Bursting the content filter bubble?
    * Curiosity and the questions of life

    Subscribe to the free VIP Wires Weekly to stay informed. Your comments on any posting are always welcome.
    Read posting online »

  • [FUMSI] Latest popular articles

    The following are the most popular FUMSI articles published in the last 60 days:

    * Archiving social media content/context - more questions than answers?
    * LinkedIn: An awesome information resource for building your reputation, your connections and your knowledge
    * Designing the Samurai sword: using facets to support agile, highly-effective information management
    * BBC World Service and Twitter
    * OrgIntel: Organisational intelligence for finding and influencing your stakeholders

    Free uses of FUMSI articles are supported by our sponsors.
    Read posting online »

  • [FreePint] Heed the mobile call

    You deserve to hear the truth. I am an anomaly in our high tech information set: I don't own or use a mobile phone. That was quite a face you just made. And did I hear an outright scoff? Well, I can't blame you. Given that, per Wikipedia, there are over 5 billion mobile phones in use and about 6.93 billion people worldwide, I am well in the minority. I'm even more so in the US, where there are about 303 million mobile phones in a population of about 301 million. And in the UK, mobile phones actually outnumber people with 77,750,000 in use for a population of 61,612,300.
    Read posting online »

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 FUMSI Features

FUMSIFUMSI publishes articles, tools, and a monthly magazine, to give you practical help with information skills. Visit

However you Find, Use, Manage or Share Information, you'll find something in FUMSI to help.

Become a fan of FUMSI on Facebook »

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We add new articles to the FUMSI database in each practice area every month, which are free to read, browse, email, print or save. Here are the most recent additions:

Reinventing Librarians: Part 1

By Marlene Gebauer
FUMSI: Manage

The relocation of law collections to the relevant departments provides the perfect opportunity for librarians and research specialists to embed themselves within practice groups or departments. Marlene Gebauer shows the resultant perception that the librarian is part of that practice area greatly enhances information exchange, and describes how to go about making this change in your organisation.

WHAT'S INSIDE: 'Historically, legal research librarians have worked as an independent group, often separated physically from the rest of the firm, but collections are now being downsized and what remains is being housed near the relevant departments. So you can consider seating or "embedding" a research expert within a practice group or department. Having a specialist researcher in the same physical space enhances the perception that they are part of that practice group or department team, closer relationships can be forged and more information readily exchanged. Also, the concept of an embedded research specialist takes advantage of the developing project overlap between departments.'

Read, print, save or forward this article now »

Ebooks and libraries - a missed opportunity to evolve?

Matthew SolleBy Matthew Solle
FUMSI: Share

Over the years, public libraries have successfully redefined themselves when new publishing media have arrived but Matthew Solle questions whether their approach to lending eBooks will jeopardise their future, and considers how further and higher education are tackling this issue.

WHAT'S INSIDE: 'The rise of eReading devices, typified by the huge sales of Amazon's Kindle platform in 2011, indicates a shift away from books being physical items to virtual ones. It means that, firstly, libraries may not be supplying reading material in the format that potential users prefer and, secondly, the wide range of out of copyright material provides a wealth of reading that means you might never step in a library again. Some public library services have started eLending services but with some odd restrictions, while the JISC eBooks project is supporting the acquisition of digital content for education and research in the UK.'

Read, print, save or forward this article now »


The latest recommendations and tips from our editors, contributors and community:

Visit the FUMSI Forum »

FUMSI - Forthcoming Topics

  • Tricks of the Trade Show
  • Information Modelling
  • SharePoint and the Law Intranet
  • Tumblr at Work

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

Browse all FUMSI articles »

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FreePint Research Report: STM Buying Patterns

Purchasing of STM Content: Who, What, Why?

Science, technical and medical (STM) content fits the description of most valuable content: unique and business-critical. How are content buyers making decisions about STM products in their content portfolios? What are they looking for?

FreePint Research investigated budgets, priorities, purchasing preferences and types of content on the top of the "needs" list.

STM buyers are not always who you think they might be. Learn more and purchase »

This project was sponsored in part by Elsevier, Informa Business Information and Springer.

FreePint Buyer's Guide

Seeking Information Products? Start at the New FreePint Buyer's Guide

Check the growing listings of information products at the FreePint Buyer's Guide - browse by category, vendor, or conduct a search.

Among the categories:

New listings added every week.

 VIP Features

VIP VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP issue 92VIP Magazine: Insider

In addition to providing in-depth reviews of information products, VIP Magazine features VIP Insider, which offers an inside look at current FreePint Research projects.

The most recent issue of VIP (No. 92) features the following in VIP Insider:

Over the past two months, I've had the opportunity to meet with and present to a number of gatherings of information managers. The SLA annual conference in Philadelphia brought hundreds of them walking by the FreePint tabletop. A few days later, I had the pleasure of presenting research to Springer's Library Advisory Board meeting for corporate librarians. A few weeks previously, I'd been in Europe, presenting content buying trend information to a private company's internal research team. I've also had countless phone calls with customers, contacts and members of VIP's editorial board about their emerging needs and interests.

In each of these interactions, I've made sure to ask one question consistently:

"What projects are you currently working on to build the value of information acquisition and usage in your organisation?"

To my surprise, the responses have been pretty consistent as well:

Enterprise deployment of mobile content.

How is it that 2011 has become the Year of Mobile Experimentation in the Enterprise? I began asking this question because I wanted to hear about a range of projects. Yet nearly every information manager and content buyer I spoke with is now planning or working on pilot projects, proof-of-concept or beta testing of approaches to putting more premium content into the hands of end users, no matter what kind of device they happen to prefer to use.

This is an enormous change from the state of the industry just 12 months ago: in July 2010, I began a two-phase research project that was eventually published as the FreePint Research Report: Enterprise Market for Mobile Content. Through a series of in-depth interviews with senior level information managers, this project investigated corporate appetite for moving from desktop-based content deployment to mobile readiness. At the time, the 27 information managers I spoke with expressed scepticism that action towards mobile deployment would happen quickly, for a number of reasons:

  • Security and authentication: Individual users are happy (or at least willing) to cope with passwords and care only minimally about data security. Those responsible for information within an organisation, however, are deeply concerned with security (Where is the data stored? How secure is it? What if a device is stolen?) and have invested a great deal in single-point authentication of users. No one is willing to go back to managing passwords for users, and in many cases, content licensing agreements have been designed with the assumption of IP-based authentication. Until these challenges are resolved for mobile content, my interviewees told me, it would be difficult to move en masse to mobile delivery.

  • Interoperability and device management: Most vendors got excited in 2010 about developing for iPads, which were first introduced in January of that year. Most enterprises, however, are currently based on BlackBerry infrastructure and devices, and the lifetime of that investment is not yet completed. Furthermore, the Apple approach of third party apps created yet another security challenge for the enterprise in which third party downloads are generally disallowed. Getting multiple types of content "normalised" for the technology at hand for enterprise users, and then controlling how that content is delivered has, to date, proven beyond the means of most information managers.

To read the remainder of this article, purchase VIP No. 92 in the FreePint Shop, or subscribe today »

VIP LiveWire

VIP contributing editors comment daily on what's happening in the industry.
Visit the LiveWire for their insights, and subscribe to the free VIP Wires Weekly for regular alerts.

VIP Wires Weekly is generously sponsored by Company Watch

Company Watch

Most Read Postings on the LiveWire Recently...

  • Mobile devices can shorten your home life

    Use of mobile devices is growing by leaps and bounds, and reluctant IT and information managers are going to have to adapt sooner or later to suit the plethora of new gadgets that their users are increasingly going to own. But what if those same devices add three weeks to your working year?
    Read posting online »

  • Facebook for competitive analysis

    Earlier this week at the AF Expo in San Francisco, sponsored by All Facebook, I looked forward to the session on "Competitive Analysis on Facebook" as a chance to glean the latest and greatest for professional researchers who may be looking for an edge via insights from social media channels. Unfortunately, and a propos of the marketing and technology professionals in the audience, the session was much more focused on tools for leveraging corporate Facebook pages than on hard core competitive analysis...
    Read posting online »

  • Google's news archive project comes to a stop

    The Google News Archive, an ambitious project originally launched in 2006 has been mothballed by its owners; that is to say, content is no longer being added to the archive. As reported by LiveWire in 2009 and 2010, Google's project was seen as the most comprehensive historical news archive on the web: the original plans were to scan and index up to 250 years' worth of newspapers' microfilm. Apparently the archive to date consists of around 60 million pages from 2,000 newspapers.
    Read posting online »

  • SLA Conference 2011: A Focus on the discussion between content buyers and sellers

    The SLA Conference 2011 took place this week in Philadelphia, which is known as The City of Brotherly Love. At this event, many wondered if there's much love lost between content buyers and their vendors.

    Led by Barbara Hirsch and Stephanie Schubert, the Content Buying section of the Leadership & Management Division of SLA offered three sessions to explore the current challenges of buying and selling content (with thanks to the vendor partners for their support of the discussion around this topic, Dow Jones, FreePint, and BST America). All three sessions were very well attended, demonstrating a clear demand for guidance and discussion on content acquisition, as the economic cycle forces changes in content distribution and pricing models of sellers and in the budgets of buyers.
    Read posting online »

  • Acquisition news: EBSCO acquires H.W. Wilson

    EBSCO Publishing announced today that it has acquired The H.W. Wilson Company, in a move seen by industry observers as a gambit to incorporate Wilson's highly-regarded indexing services into EBSCO products to add value for its library reference customers. No details on the purchase price were released, and the official company press statement refers to a "merger". But with annual revenues of $40 million and 450 employees for Wilson vs. $2,400 million and 6,000 employees for EBSCO (figures from, it's a clear case of a little fish getting swallowed.
    Read posting online »

Always feel free to comment on any item on the LiveWire, and if you do not yet have a free subscription to the VIP Wires Weekly, you can sign up now »

VIP LiveWire »

VIP Wire

Information-related product and news announcements. Post your releases and subscribe to the free VIP Wires Weekly for regular alerts.

Recent VIP Wire announcements...

  • FreePint Research Report: STM Buying Patterns Reveals Unexpected Buyers

    Purchasers of science, technical and medical (STM) content can be found in unexpected places, a new FreePint Research Report reveals. In addition to the expected buyers in pharmaceutical, healthcare and manufacturing organisations, critical needs for STM content spur purchases in law firms and consultancies, government agencies and professional services firms. However, the pattern for buying STM content and the types of content most likely to be purchased are indeed distinct.

    These are a few of the many insights available in FreePint Research Report: STM Buying Patterns, just published by Free Pint, Limited, the leading global provider of publications and resources serving the business information industry. The 40-page report is based on a survey completed by 221 information buyers in a range of organisations...
    Read Press Release online »

  • Serials Solutions Summon service expands

    Serials Solutions, a business unit of ProQuest LLC, has announced it has signed an agreement with Hoover's, Inc. to enable the discovery of Hoover's Company Records content from the Summon(TM) web-scale discovery service. With the inclusion of Hoover's Company Records, researchers now will have access to the most thorough and up-to-date business information for their projects.
    Read Press Release online »

  • Alterian appoints Heath Davies Chief Executive

    Alterian appoints Heath Davies as Chief Executive and Phil Cartmell as Chairman Heath

    Davies has substantial experience in the management and development of technology businesses. Between 2002 and December 2010 he worked for Sword Group, an international software and services business headquartered and listed in France. He was Joint Chief Executive from 2008 to 2010 and COO from 2004 to 2007, having previously been Operations Director, a Business Unit Director and Sales and Marketing Director. The Sword Group was founded in 2000 and operates a portfolio of businesses which mainly address horizontal technologies providing customer relationship management and enterprise content management in the banking, insurance and finance sectors...
    Read Press Release online »

VIP Wire »

VIP - Subscribe and Back Issues

Start a trial subscription today for only £84 for three months. Visit to start your trial. You can also purchase back-issues of VIP from the FreePint Shop.

VIP Archive »

VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP - Forthcoming Topics

  • WestlawNext
  • FirstRain
  • Pubget
  • Intelligence Plaza
  • Highline Financial

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

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FreePint Surveys

China Beckons; What Info Do You Need to Answer?

Participate in FreePint Research: Survey on Information From and About China

China and its enormous economy are part of everyone's consciousness. What information from and about China is important to your organisation?

Participate in the latest FreePint Survey, and get a copy of the results to learn:

  • What types of information are more important to business needs?
  • What sources do organisations rely on?
  • How do organisations determine validity for information from and about China?

Participation is fully anonymous; start now »

Sponsored in part by Bureau van Dijk and Informa Business Information

DocuTicker Reports Series... new reports monthly

DocuTicker Reports Series...
new reports monthly

The new DocuTicker Reports series provides unique insight on key topics. Subscribe at a single location for only £45, or get access for your entire organisation (students? far-flung researchers?) for only £250 per year.

Current and upcoming reports include overview, collection of citations from the DocuBase, and information on publishing organisations researching that topic:

  • Chinese economy and consumers
  • Intranet and society
  • India
  • Knowledge management
  • Information access

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"Thank you for continuing to offer and work on such a valuable resource!" -- DocuTicker user, senior information and research librarian, September, 2010

 Jinfo - Jobs and Events in Information

JinfoJinfo is the central location for supporting your information career. The Jinfo Jobs database lists vacancies, and the Jinfo Events database lists workshops, conferences, training, webinars and other professional development opportunities.

Start a free subscription to receive the weekly Jinfo Update, with a complete list of the latest vacancies and events, or search the databases at any time (free).

Jinfo Jobs in the FreePint Newsletter are supported through our partnership with Quantum2, an innovative skills development programme offered by Dialog. Learn more at <>.

Jinfo Jobs:

Here is a selection of the latest featured vacancies in the Jinfo database:

  • Research Associate
    Senior Researcher role to develop sector specialism around the industrial sector at a great firm...
    Recruiter: Fabric Recruitment
    Country: United Kingdom

  • Research Analyst
    Fluent French or German speaking corporate researcher sought for newly created permanent role in this international Consultancy.
    Recruiter: Sue Hill Recruitment and Services Limited
    Country: United Kingdom

  • Executive Director, Book Industry Communication
    TFPL is retained to recruit a new Executive Director for Book Industry Communication (BIC)...
    Recruiter: TFPL Intelligent Resources
    Country: United Kingdom

  • Legal Compliance Systems Specialist
    Legal Compliance Database Specialist required for newly created planning and implementation role with prestigious City Law Practice.
    Recruiter: Glen Recruitment
    Country: United Kingdom

Browse all Jinfo Jobs »

Jinfo Events:

Here is a selection of the latest featured events in the Jinfo database:

  • Enterprise Search Europe 2011
    New conference offering European perspective on the technology, implementation & optimisation of enterprise-wide search.
    Organiser: Information Today Ltd
    Date: 24-25 Oct 2011
    Country: United Kingdom

  • Dewey Decimal Classification Executive Briefing
    CILIP's fourth annual Executive Briefing with OCLC will address the exciting opportunities DCC offers through case studies, panel
    Organiser: CILIP Events
    Date: 15th Sep 2011
    Country: United Kingdom

  • KMWorld 2011
    Learn practical, hands-on techniques from leading edge speakers. A must-attend event!
    Date: 1-3 Nov 2011
    Country: United States

Browse all Jinfo Events »

Jinfo - the best place for information-related job vacancies and professional development opportunities.

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    List it on Jinfo to reach a targeted audience seeking professional development opportunities
    - Get started at <>
    - Partner events listed for free; enquire at <>.

Find out more today at <>

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 Highlights from DocuTicker

DocuTicker publishes citations of full-text, free reports available on the web. Visit daily for new postings, or subscribe to the weekly DocuTicker Newsletter.

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 Highlights from ResourceShelf

ResourceShelfThe editors of ResourceShelf add web-based resources to support business and professional research by the dozens. Get weekly highlights via email by subscribing to the ResourceShelf Newsletter.

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A look back at what the FreePint Newsletter covered at this time in previous years:

FreePint Newsletter Archive »

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