Newsletter Archive

Newsletter No.332

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FreePint 4th August 2011


My Favourite Tipples

FreePint Bar

FUMSI Features

  • Tricks of the trade show: Making the most of your field research
  • SharePoint and the law firm intranet

VIP Features

  • Competitive Intelligence and the Value of Info Pros
  • Recent postings to the LiveWire
  • Recent postings to the Wire

Jinfo - Jobs and Events

Jobs in Information:

  • Data Manager
  • Research Analyst
  • Digital Licensing Manager
  • Interim Senior Knowledge / Head of Information

Events in Information:

  • Dewey Decimal Classification Executive Briefing
  • TFPL Cloud Event - Sharing
  • Enterprise Search Europe 2011
  • KMWorld 2011

Highlights from DocuTicker

  • Special Interests Lobby on the Debt Ceiling
  • Lubricating the flow of information in the EU

Highlights from ResourceShelf

  • Report: Users Dissatisfied with Social Media Websites
  • Assessing a New Landscape in Journalism: Non-Profit News


Contact Information

 About FreePint

FreePint publishes newsletters, websites, magazines and resources for the information industry. The FreePint Family of publications publishes practical tips, product reviews, expert tips, research collections and hands-on tools to support information work of all kinds.

This twice-monthly free FreePint Newsletter serves as a guide to the latest content, including discussion at the Bar, tips articles, vacancies, professional development events, product reviews, editorial commentary and more. Subscribing is free and connects you with the information community around the world. Subscribe today.

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Michelle ManafyBy Michelle Manafy

Disruption for the better

When I started university, I'd never used a computer. In my first news writing class, the professor informed us that all work would be turned in via the journalism department's network. As if mastering reporting and writing skills weren't enough, we were confronted with DOS prompts and command lines. Of necessity and desire, I learned a lot that first semester and quickly embraced computer-based writing - in fact, by the end of my first semester, I was working as computer lab monitor. There was no denying how working digitally transformed my writing processes. And yet, looking back, it was a minor impact when compared with the havoc the internet would wreak on the craft of journalism only a short time later.

Disruption for the betterIn those days we learned to research in the stacks, master microfiche and work the phones. Oh the excitement, opportunities and enhancements web-based research and communication brought to the craft. Certainly, much changed for the better. However there is a reason people fear change: it is nearly always accompanied by negative effects.

Among the many things that have changed since my school days is the ever diminishing (monetary) value of news. I heard from my university news professor just last week. He wrote: "Eventually... newspapers will figure out that they are no longer in the business of breaking news, but rather (a) providing citizens with data they need to answer their own questions and (b) providing tools and analysis".

The power of analysis is something information professionals have held in their arsenal for some time. Finding and disseminating information are not enough; sense-making is essential. A humans-only task? No longer: we are beset with innovators purporting to extract meaning algorithmically from data. Yet again, new tools force us to face change and question again how best we can deliver more value. The information assembly line may be increasingly automated, but the right pieces must be put into place for a viable product to come off the line.

The information industry has its share of disruptors - change in the form of innovation that helps create a new market and value network, and eventually goes on to disrupt an existing market and value network - including the dominance of search as the gateway to information and the do-it-yourself information market. Among these disrupters are companies leveraging others' content to (one hopes) add value and build a business model. One of these is Meltwater, which we analyse in-depth in our new FreePint Research Report: Insights on Meltwater. Meltwater's disruptive effect has been felt in the publishing and information industries alike; this is certainly one of the more interesting ongoing stories in the struggle for balance between contentious creators and content aggregators. Another would-be disruptor, with its sights set on a segment of the Factiva market, is news aggregator FirstRain. VIP subscribers can look forward to seeing a review of FirstRain with the August issue of VIP.

While it is natural to be concerned about the potential negative impact of disruptive forces, it is futile to resist. Our best approach is to meet it armed with awareness and invest in the continued development of our value given the inevitability of change.

Best regards,
Michelle Manafy,
Director of Content

FreePint is a Registered Trademark of Free Pint Limited (R) 1997-2011

 My Favourite Tipples

James MullanBy James Mullan

As the roles and organisations have worked in have changed I've noticed that what I'm reading and disseminating has changed quite significantly. I'm still very interested in Librarianship and Law Librarianship specifically but I also need to be aware of developments in my main area of work which is managing my organisations Intranet. To do this I subscribe to a number of RSS feeds and monitor a select number of websites for updates. But by far and away the sites I visit most often are the ones listed below:

  • Twitter: By far and away my biggest source of news nowadays is Twitter. If you haven't joined yet, well, what you waiting for? If you have and you're looking for a tool to manage Twitter then Hootsuite is currently my favourite tool for managing my followers, feeds and searches.

  • LinkedIn: I'm a huge fan of Linkedin and have recently delivered several presentations on how Linkedin should be more then just about making connections. LinkedIn Groups are particularly useful as are some of the features Linkedin hides away like LinkedIn Skills and Linkedin Answers.

  • Picnik: A site that someone told me about years ago and which I still use to this day is Picnik. Picnik is a fantastic free picture editing site, which I would recommend to anyone who needs to edit a picture.

  • Photofunia: If you're looking for a photo editing site that does things a bit differently, then you should definitely take a look at Photofunia.

  • Savage Chickens: My final tipple is Savage Chickens which, while not quite an information resource, are quite valuable in their way. Savage Chickens are brilliant cartoons drawn by Doug Savage - on sticky notes!

James Mullan works for a commercial law firm where he manages their Intranet, Enterprise search tool and internal social media tools. James is a Chartered Librarian and is currently President-Elect of the British & Irish Association of Law Librarians (BIALL) James blogs at The Running Librarian and can be found on Twitter.

Would you like to add your Favourite Tipples suggestions for the FreePint Newsletter or write an article for FUMSI (Find, Use, Manage or Share Information?).

If so, please submit them to

Have a single tip to share? Post it to the FUMSI Forum.

View the guidelines at: <>.

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TFPL Cloud conference

TFPL Cloud Event: Sharing

With the release of the Gartner report suggesting that Cloud computing is coming into the mainstream, being as influential as e-business, this event takes a new look at what the advantages and implications are for information management. Our aim is to examine how the Cloud is benefiting organisations and the factors that impact on knowledge and information management as we know it.

The day will introduce seven innovative case studies from Thomson Reuters, ExLibris, Eduserv, Logica, Exstrinsica, Esri UK and EFM that illustrate how challenges have been overcome and how benefits have been realised. The day will also offer practical advice from an expert panel who will look at information preservation and examine potential future developments for the Cloud.

20th October 2011
Crowne Plaza London - The City
£325 plus VAT

For further details and to book your place see
Quote TFPL1 to receive a 20% off discount.

FreePint Webinars

Make your organisation ready for mobile deployment

Request free access to the recorded FreePint Webinar: Defining Readiness for Mobile Content

If you are investigating how to deploy content on mobile devices to your users but are struggling with such issues as:

  • Security
  • Authentication
  • Device support
  • Interoperability

Then this FreePint Webinar is for you. Sponsored in part by the Financial Times, "Defining Readiness for Mobile Content" will help you select and use criteria specific to your organisation's culture and information needs. Highly interactive, and limited free seats available.

Complete the registration form to request the password for the recorded webinar »

"We were very impressed with this webinar. Thanks very much for providing an update on such a timely topic." - Jarell Kuney, Advanced Information Analyst, 3M

 FreePint Bar

The FreePint Bar is where we publish information about the latest content from across the FreePint Family of resources.

The FreePint Bar is sponsored by:

Financial Times     First Sreet

Latest posts at the FreePint Bar:

  • [FreePint] The science of "must-have" content

    If only there were a scientific formula, technical algorithm, or medical prescription for the information market. Instead, there is a seemingly endless tension between content sellers and buyers in which the former invests in content creation and delivery in the hope that the latter will find it so desirable that they shove each other aside, wallets in hand, trying to get hold of it. Too often, in fact, content buyers are actually having to take a surgical approach so that budget cuts don't puncture any vital information organs.
    Read posting online »

  • [FUMSI] Latest popular articles

    The following are the most popular FUMSI articles published in the last 60 days:

    * Archiving social media content/context - more questions than answers?
    * LinkedIn: An awesome information resource for building your reputation, your connections and your knowledge
    * Designing the Samurai sword: using facets to support agile, highly-effective information management
    * Reinventing Librarians: Part 1
    * OrgIntel: Organisational intelligence for finding and influencing your stakeholders

    Free uses of FUMSI articles are supported by our sponsors.
    Read posting online »

  • [FreePint] Webinar: Understanding STM Buyers

    Vendors and publishers of STM content participated in a FreePint Webinar: Understanding STM Buyers. The one-hour session featured results from the FreePint Research Report: STM Buying Patterns, and focused primarily on:

    * Overall budgets for purchasing content
    * Impact of budget size on likelihood for interest in certain types of content, approaches to purchasing, and influencers in purchase process
    * Key considerations for knowing your customer: job title, level of influence, preferred sources of information on products

    The archived version is free to view upon qualified request. To request the password to access the recording, please complete this online form.
    Read posting online »

Visit the FreePint Bar »

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 FUMSI Features

FUMSIFUMSI publishes articles, tools, and a monthly magazine, to give you practical help with information skills. Visit

However you Find, Use, Manage or Share Information, you'll find something in FUMSI to help.

Become a fan of FUMSI on Facebook »

Follow FUMSI on Twitter »

We add new articles to the FUMSI database in each practice area every month, which are free to read, browse, email, print or save. Here are the most recent additions:

Tricks of the trade show: Making the most of your field research

Judith BinderBy Judith Binder

Industry trade shows and conferences can be so big that you just don't know where to start. But don't be put off; follow this advice from Judith Binder and capitalise on the wealth of business and market information that can be gleaned if you take the right approach. Make sure you plan how you will come away from the event with key competitive intelligence ... without giving too much away yourself!

WHAT'S INSIDE: 'Industry conferences, trade shows and seminars can be the single best place to collect market and business information that can be developed into competitive intelligence. You can learn about customer needs, emerging technologies, government directions, competitor plans, how to compete in specific markets, and more at a fraction of the cost of traditional research methods. Making the most of intelligence gathering at an event requires planning and preparation. Working smart at the show requires focus and organisation. A set of Key Intelligence Topics (KITs) facilitates the identification and definition of intelligence needs.'

Read, print, save or forward this article now »

SharePoint and the law firm intranet

Jennifer McNenlyBy Jennifer McNenly
FUMSI: Manage

A SharePoint 2007 bilingual intranet has enabled knowledge sharing and collaboration at law firm Osler, Hoskin & Harcourt LLP as each staff member can create and comment on content. Jennifer McNenly explains how this works and looks at the improved features migration to SharePoint 2010 will bring.

WHAT'S INSIDE: 'Law firm Osler, Hoskin & Harcourt LLP has a SharePoint 2007 bilingual intranet called Oslernet, which includes legal and administrative community team sites. All sites have content owners who are responsible for updating their own information, and everyone in the firm is considered a content creator and commentator via their ability to create news and events. The information architecture is a mix of task- and department-based information and pages are a mix of both custom and out-of-the- box web parts. Osler is currently in the process of migrating to SharePoint 2010 which has some useful functionality that is new or has been improved.'

Read, print, save or forward this article now »


The latest recommendations and tips from our editors, contributors and community:

Visit the FUMSI Forum »

FUMSI - Forthcoming Topics

  • An insider look at the new Dialog interface
  • Using Storify for information work
  • Managing stakeholder relationships
  • Tumblr at Work

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

Browse all FUMSI articles »

Subscribe to the free FUMSI Focus to receive a weekly update of the latest FUMSI Forum discussion.

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First Street

Learn more about First Street(TM) and win an iPad

No other resource provides you with more accurate, comprehensive or actionable lobbying and policy intelligence than you'll get in First Street(TM).

With multiple, integrated databases combining up-to-date contact, lobbying, and organizational information and a research-friendly intuitive interface, you'll be given an instant window into Washington.

Click here to learn more about how you can use First Street(TM) to build your business in the beltway -- and if you sign up for more information before August 9th, you'll automatically be entered to win a brand new iPad.

FreePint Research Report: Insights on Meltwater

Meltwater: Everything You Need to Know

New FreePint Research Report: Insights on Meltwater

Media monitoring company Meltwater examined from every angle:

  • History
  • Current products and services
  • Growth strategies
  • Legal challenges
  • SWOT analysis
  • Insider's look at products

If you've considered this alternative for news and social media monitoring, this FreePint Research Report will save you time with a closer look.

Learn more and purchase »

 VIP Features

VIP VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP issue 92VIP Magazine: Competitive Intelligence and the Value of Info Pros - A VIP Editorial

By Ian Smith

"Getting rid of librarians because everything is online = getting rid of accountants because everyone has a calculator on their desk."
- Stephen Abram, VP strategic partnerships & markets, Gale

Twitter exploded with this quote during this year's Special Libraries Association annual conference in Philadelphia, PA. Abram's comment obviously struck a chord with information professionals. Why? Simply put, information professionals (no matter what the speciality) must constantly substantiate their value to their organisations or clients.

When I started in the field of competitive intelligence 12 years ago, many of my former classmates and friends thought that they could do my job by easily typing keywords into Yahoo!, Excite or Hotbot. To dispel this notion, I had to explain to them that there was more to business information research than using an online research tool. Information professionals' unique value proposition lies within their capacity to know about specialised tools and to be a master of efficiency in obtaining information that is not on the free web. Thanks to publications such as VIP Magazine, professionals can be kept up to date on the latest sources of information that often remain unknown to individuals who just "Google it".

In this month's issue, readers will access details regarding Lexis Diligence and Euromonitor Passport. Both sources of information offer the competitive intelligence researcher access to data regarding risk, global and national market reports.

Heidi Longaberger's review provides insights regarding the various features and the types of search and content that users can gather with the Lexis Diligence database. Since one of the roles of a competitive intelligence researcher is to collect data pertaining to possible risks in a business environment, mastering Lexis Diligence should absolutely be on your "to do list". Putting aside some time to just experiment with this tool will do wonders when you are called upon to create country profiles where fraud and corruption are big issues.

For researchers who are seeking to expand their toolkit of consumer data sources, Jan Knight furnishes a comprehensive review of Euromonitor Passport. The review is very practical, easy to follow and valuable when you place yourself in front of the database's search interface. Such a read will no doubt save you time, especially when your deliverable may turn out to be a little bit more complex than expected. Again, I urge you to play with the tool to get comfortable with it.

After reading both reviews and the rest of the magazine, the notion that anyone can find anything they might need by typing a few words into a search engine is once again debunked. Information professionals will continue to bring value to colleagues and their respective organisations by simply accessing data where internet search engines are prohibited to go.

With the amount of content expanding on the web thanks to social media and what is being archived, the value of an information professional has never been greater. In fact, going forward, acquiring more information professionals is a wise move for any organisation that sees information as a strategic asset rather than a general commodity that anyone can access.

Ian Smith

Ian Smith is the competitive intelligence specialist and chief blogger at Intelegia (, a boutique consulting firm that assists organizations adopt social media marketing plans by executing integrated content strategies.

Purchase VIP No. 92 in the FreePint Shop, or subscribe today »

VIP LiveWire

VIP contributing editors comment daily on what's happening in the industry.
Visit the LiveWire for their insights, and subscribe to the free VIP Wires Weekly for regular alerts.

VIP Wires Weekly is generously sponsored by the TFPL Cloud conference.

TFPL Cloud conference

Most Read Postings on the LiveWire Recently...

  • Facebook for competitive analysis

    Earlier this week at the AF Expo in San Francisco, sponsored by All Facebook, I looked forward to the session on "Competitive Analysis on Facebook" as a chance to glean the latest and greatest for professional researchers who may be looking for an edge via insights from social media channels. Unfortunately, and a propos of the marketing and technology professionals in the audience, the session was much more focused on tools for leveraging corporate Facebook pages than on hard core competitive analysis...
    Read posting online »

  • SLA Conference 2011: A Focus on the discussion between content buyers and sellers

    The SLA Conference 2011 took place this week in Philadelphia, which is known as The City of Brotherly Love. At this event, many wondered if there's much love lost between content buyers and their vendors.

    Led by Barbara Hirsh and Stephanie Schubert, the Content Buying section of the Leadership & Management Division of SLA offered three sessions to explore the current challenges of buying and selling content (with thanks to the vendor partners for their support of the discussion around this topic, Dow Jones, FreePint, and BST America). All three sessions were very well attended, demonstrating a clear demand for guidance and discussion on content acquisition, as the economic cycle forces changes in content distribution and pricing models of sellers and in the budgets of buyers.
    Read posting online »

  • Google's news archive project comes to a stop

    The Google News Archive, an ambitious project originally launched in 2006 has been mothballed by its owners; that is to say, content is no longer being added to the archive. As reported by LiveWire in 2009 and 2010, Google's project was seen as the most comprehensive historical news archive on the web: the original plans were to scan and index up to 250 years' worth of newspapers' microfilm. Apparently the archive to date consists of around 60 million pages from 2,000 newspapers.
    Read posting online »

  • Acquisition news: EBSCO acquires H.W. Wilson

    EBSCO Publishing announced today that it has acquired The H.W. Wilson Company, in a move seen by industry observers as a gambit to incorporate Wilson's highly-regarded indexing services into EBSCO products to add value for its library reference customers. No details on the purchase price were released, and the official company press statement refers to a "merger". But with annual revenues of $40 million and 450 employees for Wilson vs. $2,400 million and 6,000 employees for EBSCO (figures from, it's a clear case of a little fish getting swallowed.
    Read posting online »

  • Thomson Reuters sells, buys

    With an announcement on Tuesday that it is divesting itself of its Healthcare related data and analysis business, ThomsonReuters (TSX/NYSE: TRI) sent a strong message to its customers and competitors that it is concentrating its efforts on what it considers to be core franchises: the financial, legal and business markets. Prior to the announcement, the Healthcare business provided data, analytics and performance benchmarking solutions and services to companies, government agencies and healthcare professionals, to the tune of $450 million in revenue in 2010. That's a drop in the bucket of the company's $13.1 billion revenue that year, though it maintained the same operating margin of around 19% as the company as a whole.
    Read posting online »

Always feel free to comment on any item on the LiveWire, and if you do not yet have a free subscription to the VIP Wires Weekly, you can sign up now »

VIP LiveWire »

VIP Wire

Information-related product and news announcements. Post your releases and subscribe to the free VIP Wires Weekly for regular alerts.

Recent VIP Wire announcements...

  • SAGE Journals Go Mobile with HighWire

    SAGE is pleased to announce that their entire collection of online journal sites will soon be available in a mobile-optimized format, taking advantage of the HighWire Mobile Web interface. Readers visiting a SAGE journal site on their iPhone, Android or other smartphone device will automatically be redirected to the mobile version.
    Read Press Release online »

  • EDGAR Online Introduces Xcelerate XBRL Taxonomy

    EDGAR Online, Inc., a leading global provider of XBRL (eXtensible Business Reporting Language) software, services and data, has announced its Xcelerate XBRL Taxonomy Services for U.S. GAAP. The consultancy and advisory solution assists firms in meeting the XBRL filing requirements of the Security and Exchange Commission (SEC) using in-house resources while leveraging EDGAR Online's expertise. The result is an XBRL output that reduces risk and expenses with less strain on internal staff.
    Read Press Release online »

  • J. J. Keller Introduces Video On Demand Training

    Safety trainers now have anytime, anywhere access to J. J. Keller's library of more than 100 training videos through the company's new online Video On Demand offerings.

    Two options are available: a Pay Per View option that lets users pay as they go, and gives them 72-hour access to the video via the internet, and a Video Subscription Service that provides unlimited online access to J. J. Keller's entire video library for a year. Both options include a free online recordkeeping tool to help users track which employees have been trained and when. Additional premium training content is included with the Video Subscription Service and can be purchased separately with any Pay Per View video.
    Read Press Release online »

VIP Wire »

VIP - Subscribe and Back Issues

Start a trial subscription today for only £84 for three months. Visit to start your trial. You can also purchase back-issues of VIP from the FreePint Shop.

VIP Archive »

VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP - Forthcoming Topics

  • WestlawNext
  • FirstRain
  • Intelligence Plaza
  • Highline Financial

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

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FreePint Buyer's Guide

Seeking Information Products? Start at the New FreePint Buyer's Guide

Check the growing listings of information products at the FreePint Buyer's Guide - browse by category, vendor, or conduct a search.

Among the categories:

New listings added every week.

DocuTicker Reports Series... new reports monthly

DocuTicker Reports Series...
new reports monthly

The new DocuTicker Reports series provides unique insight on key topics. Subscribe at a single location for only £45, or get access for your entire organisation (students? far-flung researchers?) for only £250 per year.

Current and upcoming reports include overview, collection of citations from the DocuBase, and information on publishing organisations researching that topic:

  • Chinese economy and consumers
  • Internet and society
  • Environment and sustainability
  • India
  • Mobile
  • Middle East
  • Knowledge management
  • Information access

Subscribe now »

"Thank you for continuing to offer and work on such a valuable resource!" -- DocuTicker user, senior information and research librarian, September, 2010

 Jinfo - Jobs and Events in Information

JinfoJinfo is the central location for supporting your information career. The Jinfo Jobs database lists vacancies, and the Jinfo Events database lists workshops, conferences, training, webinars and other professional development opportunities.

Start a free subscription to receive the weekly Jinfo Update, with a complete list of the latest vacancies and events, or search the databases at any time (free).

Jinfo Jobs in the FreePint Newsletter are supported through our partnership with Quantum2, an innovative skills development programme offered by Dialog. Learn more at <>.

Jinfo Jobs:

Here is a selection of the latest featured vacancies in the Jinfo database:

  • Data Manager
    A commercial property consultancy is currently seeking to recruit a Data Management Officer...
    Recruiter: TFPL
    Country: United Kingdom

  • Research Analyst
    Newly qualified or 2/3 years experience in business information research? Research role available in firm with fabulous culture.
    Recruiter: Fabric Recruitment
    Country: United Kingdom

  • Digital Licensing Manager
    Great development opportunity for an info pro with experience of vendor management & online licenses. You will manage & negotiate on e-resources.
    Recruiter: Sue Hill Recruitment and Services Limited
    Country: United Kingdom

  • Interim Senior Knowledge / Head of Information
    Senior Interim Strategy Knowledge Manager / Head of Information for initial 3-6 month contract to manage large team for prestigious Professional Services client.
    Recruiter: Glen Recruitment
    Country: United Kingdom

Browse all Jinfo Jobs »

Jinfo Events:

Here is a selection of the latest featured events in the Jinfo database:

  • Dewey Decimal Classification Executive Briefing
    CILIP's fourth annual Executive Briefing with OCLC will address the exciting opportunities DCC offers through case studies, panel
    Organiser: CILIP Events
    Date: 15th Sep 2011
    Country: United Kingdom

  • TFPL Cloud Event - Sharing
    A one-day event on library and information strategy with cloud-based systems.
    Organiser: TFPL
    Date: 20th Oct 2011
    Country: United Kingdom

  • Enterprise Search Europe 2011
    New conference offering European perspective on the technology, implementation & optimisation of enterprise-wide search.
    Organiser: Information Today Ltd
    Date: 24-25 Oct 2011
    Country: United Kingdom

  • KMWorld 2011
    Learn practical, hands-on techniques from leading edge speakers. A must-attend event!
    Date: 1-3 Nov 2011
    Country: United States

Browse all Jinfo Events »

Jinfo - the best place for information-related job vacancies and professional development opportunities.

    - Advertise a vacancy for just £195
    - 10% discount for agencies
    - 50% discount for registered charities

    List it on Jinfo to reach a targeted audience seeking professional development opportunities
    - Get started at <>
    - Partner events listed for free; enquire at <>.

Find out more today at <>

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 Highlights from DocuTicker

DocuTicker publishes citations of full-text, free reports available on the web. Visit daily for new postings, or subscribe to the weekly DocuTicker Newsletter.

Become a fan of DocuTicker on Facebook.

Recent postings:

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 Highlights from ResourceShelf

ResourceShelfThe editors of ResourceShelf add web-based resources to support business and professional research by the dozens. Get weekly highlights via email by subscribing to the ResourceShelf Newsletter.

Become a fan of ResourceShelf on Facebook.

Recent postings:

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A look back at what the FreePint Newsletter covered at this time in previous years:

FreePint Newsletter Archive »

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The information team with the right stuff"The information team with the right stuff"

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