Newsletter Archive

Newsletter No.343

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FreePint 26th January 2012


My Favourite Tipples

FreePint Bar

FUMSI Features

  • From fragmentation to coherence: Building an information professional community for all
  • "Frictionless sharing" - exploring the changes to Facebook

VIP Features

  • On the Horizon
  • Recent postings to the LiveWire
  • Recent postings to the Wire

Jinfo - Jobs and Events

Jobs in Information:

  • Legal Information Officer
  • Programme Development Librarian - Book Aid International
  • Research Director
  • Senior Legal K.M. Specialist - One year contract

Events in Information:

  • AIIP Webinar: First Year Questions - Ask Our Panel
  • SLA 2012 Annual Conference & INFO-EXPO

Highlights from DocuTicker

  • Global Go-To Think Tanks Report 2011
  • SOPA and PIPA Bill Summaries

Highlights from ResourceShelf

  • Insights on the Effects of the Blackout
  • eBook Discovery and Sampling Skyrocketing at Public Libraries


Contact Information

 About FreePint

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Michelle ManafyBy Michelle Manafy

Fighting the good fight for copyright

SOPA and PIPA have been the acrimonious acronyms of the month. For those unfamiliar, the Stop Online Piracy and the Protect IP Acts are versions of legislation that have been under consideration in the US Congress and Senate this month. This legislation was backed by entertainment companies, publishers, pharmaceutical companies and other groups who seek to curtail internet piracy.

Fighting the good fight for copyrightWhile the legislation had significant support only a few weeks ago, "blackout" protests staged by a variety of major internet players, including Google and Wikipedia, caused a number of key supporters to switch sides and eventually led to its proponents deciding it was in need of a complete redraft.

Indeed, SOPA and PIPA opposition is formidable: major tech executives such as Sergey Brin, co-founder of Google; Jack Dorsey, co founder of Twitter; Reid Hoffman, co-founder of LinkedIn; and Arianna Huffington, co-founder of The Huffington Post, issued An Open Letter to Washington in which they pointed out that they have "had the good fortune to found internet companies and non-profits in a regulatory climate that promotes entrepreneurship, innovation, the creation of content and free expression online" and they "urge Congress to think hard before changing the regulation that underpins the internet. Let's not deny the next generation of entrepreneurs and founders the same opportunities that we all had".

Of primary concern to those that opposed SOPA was that the legislation is overly broad and, as such, could be used to require ISPs to block access to sites - actions that many regard as censorship. Corey Williams, Associate Director, Office of Government Relations at the American Library Association, voiced the ALA's opposition. In addition to expressing the organisation's concerns over any legislation that may curtail free speech, he also pointed out the worrisome possibility that the sweeping nature of these bills might put libraries in the crosshairs of criminal prosecution. According to Williams, "Ultimately, this bill brings into the realm of possibility the criminal prosecution of a library for streaming or public performances for educational purposes (yikes!)".

Without a doubt, librarians have been at the forefront of supporting free speech. They have also been at the front lines of educating content users about copyright (and wrongs). Certainly, the information profession is dependent upon the creation of high quality content and, in turn, supports the revenue models that make the creation of content possible. Information professionals are a strong link in the information value chain.

In many organisations, information professionals have a pivotal role in information governance; they help ensure that content is used in ways consistent with copyright and specific usage licences. This week, we published the FreePint Research Report: Information Governance Policies and Priorities, which explores the full range of information governance policies and practices including how information is stored, shared, managed and released in order to comply with relevant laws and regulations as well as to maximise its value within the organisation.

FreePint Research found that copyright risk management jumped in its significance for information managers this year. However, to manage their information better, information managers continue to seek best practices and consensus in the industry for copyright norms to help them govern the flow of information effectively within their organisations.

Certainly, these norms are a moving target and the FreePint Research Report: Information Governance Policies and Priorities provides insights into how information managers at leading organisations are strategically approaching these challenges, as well as those of other records management legislation.

Interestingly, the report found that one of the areas of highest priority for information managers is increasing user awareness of information resources. This aspect of information governance focuses most on building value through sharing and dissemination of resources rather than locking down and restricting access to resources.

Smart information managers know that information investments take managing to realise value. Certainly, regulation is part of the picture. However in today's information value chain, content discovery is essential for content managers, users and creators to realise the full value of information.

Best regards,
Michelle Manafy,
Director of Content

FreePint is a Registered Trademark of Free Pint Limited (R) 1997-2012

 My Favourite Tipples

Mark Faulkner By Mark Faulkner

I work in the Information Centre for the Financial Services Authority so my Tipples reflect the subject field I work in and are based on most popular demand from colleagues in the organisation. (I would just like to stipulate that I am not profiting from endorsing any of the services mentioned below, with the possible exception of the last one!)

  • Thomson Reuters Knowledge: an invaluable source for broker and analyst reports; paramount to colleagues supervising firms wanting to be informed on current commentary and trends across market sectors. A wealth of information is also available from including the Regulatory Reform blog.

  • Bloomberg: included purely for competitive balance! Utilised for market data, there is also a wealth of information available from the main Bloomberg site including rolling news feeds.

  • Ratings agencies: Similarly, reports from the three main ratings agencies - Fitch, Moody's and Standard & Poor's - are scrutinised as they help formulate trends and provide market outlooks.

  • BBC News: this is usually the first site I view every morning. However the Market Data and blog sites are also extremely informative.

  • NGLIS: My background is working in government library environments but since moving on from the civil service I still like to network and catch up with colleagues on what has been going on. The Network of Government, Library & Information Specialists enables me to do this and I have been Publicity Officer for quite a few years now.

Mark Faulkner has been Information Centre Team Leader at the Financial Services Authority for five years, having previously worked for Department of Communities and Local Government (as is) and Foreign & Commonwealth Office. Extra curricular activities include being a member of the VIP Editorial Board and supporting his partner's crochet business at weekends. Mark can be found on LinkedIn.

Would you like to add your Favourite Tipples suggestions for the FreePint Newsletter or write an article for FUMSI (Find, Use, Manage or Share Information?).

If so, please submit them to

Have a single tip to share? Post it to the FUMSI Forum.

View the guidelines at: <>.

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FreePint WebinarsSome information needs to flow. Some information leaks need to be plugged.

When it works seamlessly and enhances value, that's strategic governance.

Information governance areas like copyright, records management and IP protection have traditionally developed in isolation. New thinking in strategic information governance can bring all areas together and enrich the value of information at the same time.

Join a special webinar on "Information Governance: Towards Strategic Practice", especially for information managers.

We'll discuss the latest FreePint Research Report: Survey on Information Governance Policies and Priorities -- free copy provided to all participants.

This webinar is free for information managers but your registration must be approved. Learn more and register »

Infotrieve Mobile Library

For your desktop, laptop and iPad™

Easily and securely access Infotrieve's Mobile Library, a cloud-based copyright-compliant content management and document delivery system anywhere, anytime. Mobile Library is an easy-to-use gateway to corporate licensed, pay-per-view content and personal documents, plus compliant industry-leading social networking and collaboration tools.

Learn more about Mobile Library by visiting

 FreePint Bar

The FreePint Bar is where we publish information about the latest content from across the FreePint Family of resources.

The FreePint Bar is sponsored by:


Financial Times

Latest posts at the FreePint Bar:

  • [VIP] Latest popular LiveWire posts

    There's a lot of valuable comment at the VIP LiveWire. The following are the most popular posts from our contributing editors over the last 30 days:

    * How will the social media bubble burst?
    * Going round in circles
    * Social chicken and egg
    * Tech Blogging: evolving or ending?
    * More mobile than ever

    Subscribe to the free VIP Wires Weekly to stay informed. Your comments on any posting are always welcome.
    Read posting online »

  • [DocuTicker] DocuTips on Health Literacy

    What has traditionally been understood as literacy has been disrupted, like so much else, by the advent of the Internet. No longer is it regarded as simply the ability to read and write. In the Information Age, information literacy is a concept that recognises skills in judging trustworthiness and quality as critical. Such matters of accurate interpretation have long been among the concerns of scholars. The flood of information unleashed by the Internet has exposed the many areas of life to which a literacy of some sort applies, and thus how many more people need to become information literate.
    Read posting online »

  • [FreePint] Newsworthy information

    The close of 2011 saw what, at first glance, might appear to be just another nail in the news media coffin: on 27 December, The New York Times Company sold off its Regional Media Group. However the company spins the story well, with New York Times Co chairman Arthur Sulzberger stating that the sale "will enable The New York Times Company to continue [its] transformation to a digitally focused, multiplatform media company".
    Read posting online »

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 FUMSI Features

FUMSIFUMSI publishes articles, tools, and a monthly magazine, to give you practical help with information skills. Visit

However you Find, Use, Manage or Share Information, you'll find something in FUMSI to help.

Become a fan of FUMSI on Facebook »

Follow FUMSI on Twitter »

We add new articles to the FUMSI database in each practice area every month, which are free to read, browse, email, print or save. Here are the most recent additions:

From fragmentation to coherence: Building an information professional community for all

Mark FieldBy Mark Field
FUMSI: Manage

If you are concerned about why, in an information age, information professionals are largely marginalised, then Mark Field's article will give you food for thought as he debates how info pros must work together to keep the profession relevant and appreciated in the 21st Century.

WHAT'S INSIDE: 'Why, in the information age, are the information professions largely marginalised? Why can they not form a healthy, inclusive, self-aware professional caucus? Do the information professions have the standing and influence which reflects the value that we think we bring to the world? What does the world need in its information professionals? These questions started the defragmentation debate.'

Read, print, save or forward this article now »

"Frictionless sharing" - exploring the changes to Facebook

Martin BelamBy Martin Belam
FUMSI: Share

End users of Facebook may well be divided in their opinion of the introduction of frictionless sharing, but Martin Belam's article will forewarn you about its effect on metadata, audit trails and content publishing, so that you can be forearmed.

WHAT'S INSIDE: 'One of the biggest changes announced for content providers at the f8 Facebook conference is "frictionless sharing". Facebook have opened up what they call their "Open Graph", which allows apps and publishers to automatically insert "actions" into a user's Facebook timeline. And, in plain English, that means that for some sites or apps, simply listening to a song or reading an article is enough to see it posted to your Facebook activity stream without you lifting so much as a mouse-finger.'

Read, print, save or forward this article now »


The latest recommendations and tips from our editors, contributors and community:

Visit the FUMSI Forum »

FUMSI - Forthcoming Topics

  • Leveraging unconference facilitation styles to revitalise training and meetings
  • Think global, search local
  • Information and opportunity: We are looking in the wrong direction
  • Tend your garden: Build relationships and work with your stakeholders.

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

Browse all FUMSI articles »

Subscribe to the free FUMSI Focus to receive a weekly update of the latest FUMSI Forum discussion.

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FreePint Volume: Business News Sources

Are your current news sources the best ones for your purposes?

Are you sure?

None of us can afford to take shortcuts in due diligence. The FreePint Volume: Business News Sources provides you with an easy and convenient way to:

  • Compare and contrast premium business news providers across variables like underlying content, output formats, languages and more

  • Dig into the strengths and weaknesses of each product

  • Gain the insight of a global pool of information managers on how they manage their business news sources, both free and fee.

Includes product reviews of Factiva, NexisUK and FirstRain, a report comparing these providers, our Survey on News Needs and Preferences, plus a recent issue of VIP with a feature story on alternative news sources.

Get the collection -- valued at over £170 -- for only £97.50 (single site).

Learn more and purchase now »

FreePint WebinarsTend Your Garden: Influencing your stakeholders and making your organization look good

"Thank you for selecting this topic. It was most informative and relevant to a role I enjoy. I appreciate your focus to provide value by allowing us to have presentation materials as reference resources to support the application of lessons learned." -- Tend Your Garden webinar participant

Missed this session? You can access the recorded version and learn from panelists Anne Caputo, Scott Brown and Helen Clegg:

  • How to identify and prioritise stakeholders
  • Best practices for stakeholder communication
  • Approaches to creating a communication plan.

Register now for free access to the recorded version of this FreePint Webinar »

 VIP Features

VIP VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP issue 97VIP Magazine: On the Horizon

VIP Magazine features VIP Horizon, a brief summary of important news in the information industry, interpreted to help information managers communicate upward regarding strategy, risk management and planning for change.

VIP Magazine: 97 features the following in VIP Horizon:

Companies using "data-directed decision making" enjoy a 5-6% boost in productivity as a result, concludes a recent Economist Intelligence Unit (EIU) report on harnessing Big Data. Yet many companies still struggle with basic aspects of data management such as cleaning, verifying or reconciling data across the organisation.

In addition, the number of private sector security breaches in Britain has increased by nearly 60% this year, despite warnings from the Information Commissioner that customers turn away from brands that let them down. MPs are now backing him in pressing for custodial sentences for people who obtain or sell personal information unlawfully.


Global executives attribute over half of their brand's reputation to how sociable it is, according to a report from public relations firm Weber Shandwick. Yet many seem to have difficulty mastering the challenges of engaging with customers using social media, and executives generally acknowledge that they still have far to go.

Another survey from market researcher TNS offers advice on how companies might make better use of social media. But it warns them against "muscling in" on social space, and notes that around 60% of people in developed markets aren't willing to engage with brands on social media at all.


Over 80% of the businesses surveyed for a recent KPMG report are either planning or making early forays into the cloud. However many are focusing on self-contained functions that don't require integration with core applications, and using private clouds rather than public or hybrid ones.

Chief executives and chief information officers each think that the cloud should be their responsibility, leading to the rise of the chief integration officer - a go-between dedicated to breaking down silos. Issues that that officer needs to address include the rise of infrastructure, platform, software, business processes and - increasingly - recovery, all delivered "as a service".

More insights like these can be found in VIP No. 97. Purchase VIP No. 97 in the FreePint Shop, or subscribe today »

VIP LiveWire

VIP contributing editors comment daily on what's happening in the industry.
Visit the LiveWire for their insights, and subscribe to the free VIP Wires Weekly for regular alerts.

VIP Wires Weekly is generously sponsored by Infotrieve.


Most Read Postings on the LiveWire Recently...

  • Enterprise social requires governance

    In the old days we called it the company intranet. Now, it is the social enterprise collaborator workspace. That is according to Matt Hamilton of the Plone Foundation and his seminar presentation at Online Information 2011...
    Read posting online »

  • Can search replace "the perfect secretary"?

    Despite all the information available to them, companies are now taking longer to reach critical business decisions, a new report finds. But perhaps we shouldn't be surprised; a couple of other recent publications suggest that there's a serious shortage of the skills needed to help turn data into action.
    Read posting online »

  • An online copyright shop - too good to be true?

    Information professionals know that copyright law is a minefield, especially when dealing with digital access to material. What's more, researchers have been voicing for a while that the existing UK copyright law is not fit for purpose in the digital age. As reported by Tim Buckley Owen 18 months ago, the British Library questioned in a report whether copyright law was acting as a hindrance to the UK's research efforts and thereby impacting negatively on the UK economy. Academics, too have argued that intellectual law needs to be changed to fit the digital era.
    Read posting online »

  • The end of printed newspapers is nigh

    It is the season for end of year round-ups and New Year predictions - see Jan Knight's comments this week on trends to look for in 2012 - to which I am able to add another one: the editorsweblog last week referred to a new study from the Annenberg Center at the University of South Carolina for the Digital Future, which predicts the end of printed newspapers in the United States within the next five years.
    Read posting online »

  • Infogroup turmoil continues with Hart's departure

    Infogroup's turbulent history continues with news that Clare Hart, the former Factiva boss brought in to restore some stability and forward momentum to the company, is leaving after barely 18 months in the job. She is replaced as chief executive officer by Michael Iaccarino.
    Read posting online »

Always feel free to comment on any item on the LiveWire, and if you do not yet have a free subscription to the VIP Wires Weekly, you can sign up now »

VIP LiveWire »

VIP Wire

Information-related product and news announcements. Post your releases and subscribe to the free VIP Wires Weekly for regular alerts.

Recent VIP Wire announcements...

  • Thomson Reuters Intros Audit & Engagement Software

    The Tax & Accounting business of Thomson Reuters plans to offer a new audit and engagement management application that, starting later this year, will provide advanced trial balance and engagement management functionality for larger firms with sophisticated audit practices.

    Known as AdvanceFlow, the product will complement the document management and workflow capabilities of the company's GoFileRoom, allowing GoSystem Tax RS and GoFileRoom to work together. In addition, PPC's Smart Practice Aids will be an integral part of the audit system.
    Read Press Release online »

  • ebrary Ships New Mobile App

    The demand for e-book accessibility, especially on mobile devices, is growing significantly. In ebrary's 2011 Global Student E-book Survey, announced today and available at, 60 percent of respondents indicated that downloading e-books onto mobile devices is "very important" -- a 16 percent increase over results from a similar survey that ebrary sponsored in 2008. In ebrary's recent Download Survey, librarians marked the iPad(R) as more important to providing offline access than desktops and laptops.
    Read Press Release online »

  • LexisNexis Business Intelligence Solutions Goes International

    To deliver greater value for customers, LexisNexis combines products, solutions and services into one integrated business

    LONDON, 17 January 2012 - LexisNexis, a leading provider of content and technology solutions, today announced it will combine its business intelligence activities across Europe, the Middle East and Latin America to form LexisNexis International Business Intelligence solutions (LNI BIs). In response to increasing requests from customers to be served both locally and globally, this organisational change is designed to combine markets with similar characteristics and requirements and will operate under a common managing director and management structure...
    Read Press Release online »

VIP Wire »

VIP - Subscribe and Back Issues

Start a trial subscription today for only £84 for three months.
Visit to start your trial. You can also purchase back-issues of VIP from the FreePint Shop.

VIP Archive »

VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP - Forthcoming Topics

  • Bibliogo
  • Silobreaker
  • Pantros IP ProSearch
  • Newsedge

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

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FUMSI Report: Folio on Gathering Information From Human SourcesFind the right information from the right source: Ask a person

Is all the information you need freely available on the web? It doesn't take long to find the answer to that question! Fill in the gaps with a time-tested information gathering method: Have a conversation with a person.

The FUMSI Report: Folio on Gathering Information From Human Sources will help you:

  • Find expertise inside your organisation
  • Maximise phone research efficacy
  • Make the most of trade show field work
  • Use the filtering insights staff posses to find sources.

Starting at only £39 for a single site license, the FUMSI Report: Folio on Gathering Information From Human Sources will empower your research to go beyond the web.

DocuTicker Report: DocuTips on the Global EconomyResearch on Global Economy

Not a day goes by without news of the economy strongly featured, largely stories of crisis: recession, fears of a "double dip recession", hopes of recovery found in some figures set against evidence of continued problems in others.

The DocuTicker Report: DocuTips on the Global Economy informs your research on this pressing issue.


  • A deep collection of current research
  • Resources for further research
  • Articles and insights on information accessibility in practise

Starting at only £12 for a single site license, the DocuTicker Report: DocuTips on the Global Economy is a smart addition to your learning and library.

 Jinfo - Jobs and Events in Information

JinfoJinfo is the central location for supporting your information career. The Jinfo Jobs database lists vacancies, and the Jinfo Events database lists workshops, conferences, training, webinars and other professional development opportunities.

Start a free subscription to receive the weekly Jinfo Update, with a complete list of the latest vacancies and events, or search the databases at any time (free).

Jinfo Jobs in the FreePint Newsletter are supported through our partnership with Quantum2, an innovative skills development programme offered by Dialog. Learn more at <>.

Jinfo Jobs:

Here is a selection of the latest featured vacancies in the Jinfo database:

  • Legal Information Officer
    10 month role in Southampton providing legal & business research & current awareness services. Experience of legal databases required.
    Recruiter: Sue Hill Recruitment and Services Limited
    Country: United Kingdom

  • Programme Development Librarian - Book Aid International
    We are seeking an experienced person to develop and manage a range of innovative library projects in Africa. Reporting to the Head...
    Recruiter: Book Aid International
    Country: United Kingdom

  • Research Director
    Business Origination Research Lead - London.
    Recruiter: TFPL
    Country: United Kingdom

  • Senior Legal K.M. Specialist - One year contract
    Entrepreneurial Senior Knowledge Manager with SharePoint expertise for one year contract with top Law Practice.
    Recruiter: Glen Recruitment
    Country: United Kingdom

Browse all Jinfo Jobs »

Jinfo Events:

Here is a selection of the latest featured events in the Jinfo database:

Browse all Jinfo Events »

Jinfo - the best place for information-related job vacancies and professional development opportunities.

    - Advertise a vacancy for just £195
    - 10% discount for agencies
    - 50% discount for registered charities

    List it on Jinfo to reach a targeted audience seeking professional development opportunities
    - Get started at <>
    - Partner events listed for free; enquire at <>.

Find out more today at <>

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 Highlights from DocuTicker

DocuTicker publishes citations of full-text, free reports available on the web. Visit daily for new postings, or subscribe to the weekly DocuTicker Newsletter.

Become a fan of DocuTicker on Facebook.

Recent postings:

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 Highlights from ResourceShelf

ResourceShelfThe editors of ResourceShelf add web-based resources to support business and professional research by the dozens. Get weekly highlights via email by subscribing to the ResourceShelf Newsletter.

Become a fan of ResourceShelf on Facebook.

Recent postings:

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A look back at what the FreePint Newsletter covered at this time in previous years:

FreePint Newsletter Archive »

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