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Jinfo Newsletter No.498

Jinfo Newsletter 498

12th July 2018

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Robin Neidorf"How do we compare with our peers?"

"How do we improve and communicate our value to the organisation?"

These are two of the questions that information teams continuously grapple with. Addressing them is at the heart of Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence".

Request your free copy of the "Insights and Actions" report today and learn:

  • Which variables to consider when establishing your peer group for comparisons
  • Emerging best practices for determining and communicating the value of your services
  • Practical approaches to incremental improvement, based on Jinfo's maturity models for value, query management, and other operational elements.

Go deeper

With a Jinfo Subscription, you'll have access to all the resources produced in this Research Focus, including:

Start with your free copy of our latest "Insights and Actions" report - then go deeper with our practical resources, targeted to the needs of evolving information teams like yours.

Robin Neidorf
Director of Research and Head of Consulting

Bring Jinfo's expertise in-house

Jinfo Consulting's workshops give you a flexible, tailored approach grounded in our research and tested in organisations like yours.

  • Future-proof your information service
  • Executive-ready communications
  • Do better with less - workflow optimisation

...and more. Learn more and enquire today »


A Jinfo Subscription connects your team with the practical tools, original research and expertise to build and support information strategy in your organisation. Learn more.

If you already have a Jinfo Subscription, sign in to MyJinfo.


Articles, reports and webinars that help you save time and money and plan for the future... any time, without leaving your desk.




All Jinfo Content »



An unmatched forum for frank, confidential discussions with your peers, based on our original insights and proprietary tools.

All Jinfo Community »



Jinfo TipSubscription Tip: Want to check out which products we've reviewed? Browse the product reviews category today.


Who benefits from a Jinfo Subscription?

Our all-original research is for you and your team if you are responsible for content purchasing, information strategy and optimising your research service.

Jinfo SubscriptionA Jinfo Subscription has these benefits:

  • Saves time by using our original research and practical resources
  • Define, communicate and measure information value
  • Reinvent information services through insight into what the best companies do.

Benefits and pricing »


Bring our insights in-house. We'll work with you to make strategic changes in operations, enhance stakeholder relationships and future-proof your information service. Learn more

"Benchmark information roles - Jinfo models of excellence"
Our Research Focus for July to September 2018

Read about the Research Focus: Benchmark information roles - Jinfo models of excellenceThis Research Focus presents research and information on other information services in order to compare against your peers.

We examine three facets: structure and operations, tools and technologies, and measures of value.

Use our research, models and resources to bring best practice to your information centre or further develop it.

Learn more and request a free copy of the Insights and Actions report »

Jinfo Blog


  • Researchstream - reinventing research management on 11th July
    Find out what prompted us to explore Researchstream from Evalueserve, a web-based platform for research and information team managers, which seeks to replace old workflow systems.

  • My Favourite Tipples from a change management specialist on 11th July
    My Favourite Tipples are shared by Paul Taylor, who is a speaker and author on topics such as technology, freelancing and change management. He is also a change management consultant, chair and non-executive director and mentor. He shares some of his go-to resources to keep on top of a broad range of topics.

  • Practical Action on Jinfo's Research Focus "The information team with the right stuff", from an information services manager on 6th July
    The Research Focus, "The information team with the right stuff", concluded at the end of June and the Insights and Actions report is available now for all site visitors. We asked Mandy Webster, an information services manager in the legal sector, how she and her team have been using the resources from the Research Focus.

  • Content and Community picks for June on 4th July
    Jinfo's Head of Content and Community, Catherine Dhanjal, highlights a must-read article, report, webinar and Community session from June, on areas from budgeting to keeping up with technology developments.

  • Research update - stay informed, stay focused on 21st June
    Find out how our customer survey helps direct our editorial and research, and how to register for a walkthrough for an overview of what a Jinfo Subscription offer.

Visit the Blog »

Jinfo Testimonials
"I particularly enjoy the Jinfo webinars. A lot of useful and practical insights are provided in return for a small time commitment which is very convenient when time is in such short supply."
Mandy Webster, library and information services manager at law firm Browne Jacobson
More testimonials

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The Jinfo Newsletter (ISSN 1460-7239) is published by Jinfo Limited. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. Product names used in Jinfo are for identification purposes only, and may be trademarks of their respective owners. Jinfo disclaims any and all rights in those marks. All rights reserved.

Jinfo Limited is registered in England and Wales. Registered Number: 3754481. Registered Office: Lynch Farm, The Lynch, Kensworth, Beds, LU6 3QZ.

Copyright Jinfo Limited 1997-2018

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