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Jinfo Newsletter No.499

Jinfo Newsletter 499

26th July 2018

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Robin NeidorfYes, you really can measure value.

Information teams like yours have been searching for more precise and meaningful models of measurement, so we dug into this in our most recent Research Focus.

Our research shows that meaningful measurement requires three crucial elements:

  1. Stakeholder-driven context
  2. Access to appropriate data
  3. Specificity and focus in your metrics.

Get a deeper understanding of each element in our Insights and Actions report for the Research Focus, "Benchmark information roles - Jinfo models of excellence".

Request your free copy now

If you already have a Jinfo Subscription, you can download the report immediately by simply signing into your account.


Customised benchmarking for your organisation

Find out what our benchmarking data means for your organisation with a personalised assessment from Jinfo Consulting.

We will prepare a tailored report with recommendations for optimising your team, services and positioning based on your:

  • Industry
  • Team size
  • Scope and size of target market
  • Scope of services.

Get started now with our easy online form or by emailing me at

Robin Neidorf
Director of Research and Head of Consulting

Participate in the 2018 survey on news and current awareness 

Jinfo Research has announced our 2018 survey on news and current awareness, the 10th year of this flagship project.

Share your opinions and get a copy of the summary upon publication. 

In this year's research:

  • Components of overall service delivery 
  • Customer satisfaction with market-leading products
  • Anticipated changes in sources, technology, time investment and budget.

It takes just 15 minutes. Take part today.


A Jinfo Subscription connects your team with the practical tools, original research and expertise to build and support information strategy in your organisation. Learn more.

If you already have a Jinfo Subscription, sign in to MyJinfo.


Articles, reports and webinars that help you save time and money and plan for the future... any time, without leaving your desk.




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An unmatched forum for frank, confidential discussions with your peers, based on our original insights and proprietary tools.

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Jinfo TipSubscription Tip: Every quarter we produce original research, content and events around a topic. Find out more at the Research Focus page.


Who benefits from a Jinfo Subscription?

Our all-original research is for you and your team if you are responsible for content purchasing, information strategy and optimising your research service.

Jinfo SubscriptionA Jinfo Subscription has these benefits:

  • Saves time by using our original research and practical resources
  • Define, communicate and measure information value
  • Reinvent information services through insight into what the best companies do.

Benefits and pricing »


Bring our insights in-house. We'll work with you to make strategic changes in operations, enhance stakeholder relationships and future-proof your information service. Learn more

"Benchmark information roles - Jinfo models of excellence"
Our Research Focus for July to September 2018

Read about the Research Focus: Benchmark information roles - Jinfo models of excellenceThis Research Focus presents research and information on other information services in order to compare against your peers.

We examine three facets: structure and operations, tools and technologies, and measures of value.

Use our research, models and resources to bring best practice to your information centre or further develop it.

Learn more and request a free copy of the Insights and Actions report »

Jinfo Blog


  • My Favourite Tipples from a news aggregator topic specialist on 25th July
    My Favourite Tipples are shared by Clare Brown, an experienced library and information professional and topic specialist in law at current awareness platform provider Vable. She shares some of her most-used resources in areas from project management to CPD and ship identification.

  • Emerging needs of law firms revealed in Jinfo's research on 25th July
    After taking a break last year, Jinfo's "Research on UK legal purchasing preferences and needs" is back for 2018 and you won't want to miss it. In this, our eighth survey since we began in 2010, we reflect on the changes that digital and online sources and trends in automation are having on the industry.

  • Practical Action on Jinfo's Research Focus "The information team with the right stuff", from a research and information centre manager on 24th July
    We asked one of our subscribers what they found most useful and what resonated most with them in the  Research Focus, "The information team with the right stuff", in areas from the importance of knowledge in context to fully understanding research needs and how to motivate team members.

  • Insight 2 from Research Focus on benchmarking - leverage technology on 23rd July
    The second insight from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence" is around using technology to save time and create value-add. Find out more from our director of research, Robin Neidorf.

  • Manzama Insights - highlights company health and context on 23rd July
    Following on from our product review of Manzama Base last year, we turn our attention towards the company's newest product offering, Manzama Insights, an easy-to-use market intelligence platform which not only searches content but extracts meaning and produces actionable insights using NLP and machine learning techniques.

  • Participate in our current awareness research on 19th July
    Participate in this year's current awareness survey and receive a copy of the results as a thank you.

  • Jinfo for content purchasing on 18th July
    Content purchasing and licensing is an essential plank of information and research services. Here Jinfo's director of research, Robin Neidorf, discusses key challenges such as negotiating prices and measuring and communicating value. She also curates Jinfo's most relevant recent articles, reports and reviews for people responsible for buying content and content products.

  • Insight 1 from Research Focus - design your future on 17th July
    The insights from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence", are now available. Find out how to develop an information centre of excellence.

  • Research update - benchmarking - how do you measure up? on 12th July
    Find out how to use our resources to benchmark your information services against others in your sector or others with your structure.

Visit the Blog »

Jinfo Testimonials
"It's hard to get people all in the same room together or to attend conferences but I can fit the focused Jinfo Community sessions into my calendar, and it's very valuable to have the slides delivered after with the comprehensive notes."
Information centre head, financial industry
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The Jinfo Newsletter (ISSN 1460-7239) is published by Jinfo Limited. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. Product names used in Jinfo are for identification purposes only, and may be trademarks of their respective owners. Jinfo disclaims any and all rights in those marks. All rights reserved.

Jinfo Limited is registered in England and Wales. Registered Number: 3754481. Registered Office: Lynch Farm, The Lynch, Kensworth, Beds, LU6 3QZ.

Copyright Jinfo Limited 1997-2018

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