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Jinfo Newsletter No.507

Jinfo Newsletter 507

22nd November

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Robin NeidorfAt this time of year, we hear a lot from customers facing frustrations in their renewal negotiations. Proposed price hikes in double-digit percentages are not uncommon. When one participant in this month's Jinfo for content purchasing Community session commented, "It seems that vendors have more of a 'take it or leave it' attitude," she got a resounding "Amen!" from the group.

Let's be clear: we do not believe that vendors are mindlessly greedy. They invest significant resources in building their products based on their understanding of value, and - small wonder - they charge accordingly.

What YOU need to strengthen your hand in negotiations is complete clarity on what value means to your organisation. Only then can you counter price rises by referring to your strategic investment strategy.

Difficult negotiations will forever be part of all commercial environments. If you're responsible for content purchasing, you don't want to miss any of the resources we produce to help you succeed:

We all want the same result: a healthy marketplace of quality content that delivers value to information teams and end-users. It's easy to get fixated on the stress of negotiations. Now's the time to take back control.

Robin Neidorf
Director of Research and Head of Consulting

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The Jinfo Newsletter (ISSN 1460-7239) is published by Jinfo Limited. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. Product names used in Jinfo are for identification purposes only, and may be trademarks of their respective owners. Jinfo disclaims any and all rights in those marks. All rights reserved.

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