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Newsletter No.540

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Newsletter 540

9th April

Robin NeidorfWhether your team is already well-adapted to working remotely or this is all brand new for you, there's no doubt that these are challenging times for you and your organisation.

Every business is deeply affected. Even Jinfo, where remote working has been the norm forever, is working hard to adapt and continue to serve customers through this time.

We've launched our Focus on Remote Teams, now running through June, to bring you the following:

  • Curated Jinfo resources on optimising remote information teams:
    We have a deep archive of research-based resources relevant to improving remote work for information teams. All resources are collected here, and new ones are being added throughout the focus period.

  • Targeted tips in Jinfo Webinars:
    Don't have time to read? You're not alone. Three Jinfo Webinars added for April walk you through the elements of remote team success, effective communications and critical operations.

  • Peer group support in Community sessions:
    We all need the support of colleagues at this time. Upcoming Community sessions provide you with a forum to brainstorm, share best practice and relieve the tension with other information managers who get it.

All resources are included in a Jinfo Subscription.

Risk management when working remotely

In the past two weeks, I've spent many hours on the phone with customers to find out how they are coping with the current situation. Many have made the immediate transition relatively smoothly.

Few, however, have taken action to assess the risk of their department operations in the event that a member of the team is unavailable for two weeks or more.

Now is the time to conduct a risk assessment of essential functions that must run continuously.

As a starting point, consider:

  • If a member of your team were unavailable, could you easily see what s/he was working on?
  • Are all needed resources accessible in a shared environment?
  • Are bits and pieces siloed on a hard drive or email inbox?

Need help with assessing and managing your operational risk? Contact us, and start the conversation.

Be well.

Robin Neidorf
Director of Research and Head of Consulting

Jinfo and Covid-19

Jinfo's current Focus on Remote Teams provides quick access to our research-based resources to support you and your team during these unprecedented times.

Read more on our blog about our response and the tools, events, and tips we've assembled specific to the needs of running an information service.


Our latest research-based, practical resources support the following roles:

Content purchasing


Information strategy


Optimising your information service


Jinfo TipSubscription Tip: Missed a Webinar or Community session? Get the value

If you missed a Jinfo Webinar or Community session, you can still get the value. Visit the page for the session and sign in with your MyJinfo credentials to access the deck-with-notes published as a PDF report. For Webinars, you can also access a recording from that page.


Jinfo Focus

Read about the Focus:  Remote TeamsOur current Focus is "Remote Teams"

Newly remote? Jinfo's Focus on Remote Teams curates for you our research-based resources to enable your team to work just as effectively - or even more so. Get started on Focus page now.

Upcoming events in this Focus:

Jinfo Subscription
What are the benefits of a Jinfo Subscription?
  • Saves time by using our original research and practical resources
  • Gives you the tools to define, communicate and measure information value
  • Helps you reinvent your information service through insight into what the best companies do.

Benefits and pricing »

Jinfo Blog


  • Remote team practices - smooth out the bumps with Jinfo's events on 1st April
    When faced with the challenges of remote team working, you need to ensure that everyone is working towards the same goals. Throughout April, Jinfo will be holding a series of live Webinars and Community sessions covering a diverse range of topics relating to remote team working so be sure to register now.

  • COVID-19: When things get tough, information is gold; Jinfo is here to help on 30th March
    In these unprecedented and challenging times where individuals and teams are having to adapt to working from home, now is a good time to draw on Jinfo's wealth of knowledge and expertise in this area. Included are research-based resources, Webinars and Community sessions to help support remote team management and increase efficiency.

  • Research update - From DIY to hands-on assistance - Jinfo delivers impact on 26th March
    If you're short on time, Jinfo has a wide range of useful resources available to help you define your vision, analyse the gaps between current reality and desired future state, and create the improvements that close those gaps.

Visit the Blog »

Jinfo Testimonials
"We used Jinfo's maturity model for self-assessment and planning. This model provided a framework to think more clearly and critically about the future and communicate our services to others in order to receive more support. The resulting plans were very well received and understood by our stakeholders."
Lead, information and knowledge management, global agribusiness
More testimonials

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Please forward this email to colleagues and friends, and encourage them to sign up for free. Follow Jinfo on Twitter, Facebook or LinkedIn. Send your feedback, comments and suggestions using our Contact Form, and we'd love it if you could provide a Testimonial.

The Jinfo Newsletter (ISSN 1460-7239) is published by Jinfo Limited. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. Product names used in Jinfo are for identification purposes only, and may be trademarks of their respective owners. Jinfo disclaims any and all rights in those marks. All rights reserved.

Jinfo Limited is registered in England and Wales. Registered Number: 3754481. Registered Office: Lynch Farm, The Lynch, Kensworth, Beds, LU6 3QZ.

Copyright Jinfo Limited 1997-2020

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Latest: No.547 23rd July

What's new at Jinfo?

Focus on Value Chain

Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.

Focus on Value Chain

Focus on Risk Assessment

Risk assessment is a required process for a healthy information department. It gauges the ability of your services, team, portfolio and overall value to withstand stress.

Focus on Risk Assessment

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