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Newsletter No.548

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Newsletter 548

6th August

Robin NeidorfJoin the Conversation on Value Chain - your best opportunity to absorb and adapt the principles in Jinfo's value chain framework.

And it does take time to absorb and adapt: during last week's Community session, a small group had the opportunity to "workshop" the activities found in the first few articles in our Focus on Value Chain.

There's nothing like active exchange of ideas to support breakthrough thinking. Within 60 minutes, we had:

  • Broken down "efficiency" and "innovation" into real-world user behaviours
  • Defined the actions an information team takes, and the products and services it provides, to create those results
  • Brainstormed meaningful datapoints a team can use to demonstrate ROI against the goals of efficiency and innovation to stakeholders.

And that's just the beginning: the activities you'll find in the articles in Focus on Value Chain enable you to:

  • Run the value chain analysis against your organisation's goals
  • Determine which datapoints you need to make your case for value
  • Create a plan to get that data
  • Develop effective communication tools and methods to close the gap between the value you provide and the perceptions of leadership.

If you want to know how you can get these results, join the Conversation on Value Chain. We can't wait to help you make this transformation.

Robin Neidorf
Director of Research and Head of Consulting

Join the Conversation on Value Chain
Learn more and register here

Learn more how value chain analysis can transform how you measure, communicate and drive the value of information services and expertise.

Join one of our free online discussions in September, or talk with us directly about how this transformative approach to measuring the impact of information can work for you.

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  • Saves time by using our original research and practical resources
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Jinfo Blog


  • Facing the ROI challenge? Value chain analysis is the answer on 27th July
    The challenge of connecting information to business goals like efficiency, innovation and generating revenue is top of mind for most information teams. Use Jinfo's framework of analysing value chains to demonstrate ROI, connect information with business outcomes, and develop metrics-based dialogue with stakeholders in terms they understand.

  • Research update - Measure impact - analyse your value chain on 23rd July
    To demonstrate and improve value you need to be able to define it. Find out how Jinfo's Focus on Value Chain can help you measure, report and increase the value of your information team.

Visit the Blog »

Jinfo Testimonials
"We were keen to develop user groups in response to customer requests. Thanks to Jinfo's expertise, guidance, and support, we designed and implemented online user groups successfully, bringing us into closer relationship with our customers and their needs while educating them about how to get more value from our offering."
CEO of Library Software provider
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