Creating an Information Centre of Excellence

Jinfo Research Focus
April - June 2019

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Creating an Information Centre of ExcellenceSuccessful information teams share a number of traits, ways of working, services and values. We've analysed the most successful information teams to identify their commonalities to develop a flexible model for long-term success for any information team.

We define these common characteristics as the "Information Centre of Excellence".

The resources in this Research Focus, "Creating an Information Centre of Excellence", enable you to:

  • Map your current (and future) services against the areas an Information Centre of Excellence needs to cover
  • Analyse your team and operations against success characteristics such as "optimised," "customer-focused," and "consultative"
  • Create (or refine) your management plan to incorporate meaningful proactive planning and build resilience, whilst improving service to customers.

Tap into our resources to:

  • Build recognition of your team and develop your own Information Centre of Excellence
  • Shift your thinking from "services" to overall management grounded in strategy
  • Gain flexible tools and resources that you can adapt to your environment and needs.

Find out more through our expert articles, reports, original research, webinars and Community sessions.

Creating an Information Centre of Excellence
 Keep up to date 

Keep up-to-date with the Research Focus through the twice-monthly Jinfo Newsletter, including:

  • Details of new resources and practical Blog items as they're added from January 2019

  • A free Insights and Actions report (PDF) to be published in March 2019.


... and with a Jinfo Subscription receive:

  • Content: access to all articles, reports and webinars published in the Focus

  • Community: participation in Community sessions

  • Consulting: bespoke one-to-one projects with our analysts on related subjects


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Resources that are part of this Research Focus


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NB: A Jinfo Subscription gives access to all of the above.


Jinfo Research ConsultingAre you ready to become an Information Centre of Excellence? Contact Jinfo Consulting for an initial assessment - we'll compare your current operations, services and staff against the success characteristics of an Information Centre of Excellence, then help you create a plan to realise your unique vision.

Learn more and ask us about your needs »