The Information Centre of Excellence - commercial, consultative, collaborative

Jinfo Research Focus
January - March 2020

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The Information Centre of Excellence - commercial, consultative, collaborativeJinfo's flexible model of the Information Centre of Excellence provides a framework for any information team - any size, industry, or range of services - to operate nimbly in our changing world.

Whether you focus primarily on enabling self-service, delivering white-glove service, or some combination thereof, the Information Centre of Excellence model helps you:

  • Balance your efforts based on value and impact
  • Communicate with business leaders in a language they understand
  • Get in front of change before it happens
  • Identify and fill gaps in your team's skills and success characteristics
  • Adapt to the future whilst maintaining your strategic focus.

All articles, reports, webinars and Community sessions developed in this Research Focus are included in a Jinfo Subscription. Stay on top of new resources as they are released by registering for the free, twice-monthly Jinfo Newsletter.

The Information Centre of Excellence - commercial, consultative, collaborative
 Keep up to date 

Keep up-to-date with the Research Focus through the twice-monthly Jinfo Newsletter, including:

  • Details of new resources and practical Blog items as they're added from October 2019

  • Insights and Actions report (PDF) to be published in December 2019.


... and with a Jinfo Subscription receive:

  • Content: access to all articles, reports and webinars published in the Focus

  • Community: participation in Community sessions

  • Consulting: bespoke one-to-one projects with our analysts on related subjects


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Resources that are part of this Research Focus


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NB: A Jinfo Subscription gives access to all of the above.


Jinfo Research ConsultingJinfo's model of an Information Centre of Excellence is a valuable tool for comparing your current service and operations to the most successful - and valuable - future you can imagine. Work with Jinfo Consulting to learn and adapt our approaches for strategic planning, value-based reporting and management, service alignment, optimisation of operations, staff development, executive communications and more.

Contact us to discuss how Jinfo Consulting can help.