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Part 2: How Do THEY Use Information? Investigating the user information process

Monday, 5th July 2010 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Articles are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By Scott Brown

Abstract

Using two corporate users as case studies, Scott Brown sheds light on the black hole into which the hard work of information professionals often seems to fall, and answers the external, and perplexing, question: ‘what do users DO with the information we give them?



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