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Improving intranet navigation with user research & testing

Tuesday, 4th January 2011 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Articles are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By Kate Simpson

Abstract

The success of any intranet is dependent on its usability and the satisfaction levels of its users. So understanding how your users browse and what journeys they take on the intranet is essential. Manage Contributing Editor Kate Simpson provides some very practical tips and tools for delving into the users’ minds and turning that knowledge into navigation which optimises the user experience.



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