It’s been an up and down week or so in the social media world – but at least no-one can accuse it of failing to provide challenges for anyone with information management responsibilities. Which makes it all the more extraordinary that many organisations still seem to be pursuing the high risk policy of ignoring – or even banning – social networking altogether.
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This Research Focus provides analysis, expert articles and product reviews on the state of play for current awareness services. (October - December 2017).
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