By James Mullan
If you manage an intranet or website you'll know how important it is to ensure that any links you incorporate make it clear what they're going to open. Usually these are visual or textual clues that suggest to the reader what the link contains. But what happens when these clues or your information scent stinks and what can you do about it?
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About this article
This Research Focus provides analysis, expert articles and product reviews on the state of play for current awareness services. (October - December 2017).
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