By James Mullan
It's widely acknowledged that collaboration within an enterprise has many benefits. The collaboration tools that organisations are providing for employees are constantly improving but the ways in which they're being managed haven't changed significantly. Perhaps more importantly, the question of who should be managing enterprise collaboration and the tools that support it remains an issue. If this is not addressed it can hamper their adoption.
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About this article
This Research Focus provides analysis, expert articles and product reviews on the state of play for current awareness services. (October - December 2017).
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