By Dale Moore
Email. It's not dead, just changing. Love it or hate it, we must manage it. Surveys show that email is as 'here' as it's ever been and isn't going away any time soon. But it's not email itself that's the problem, it's the way we fail to manage it.
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About this article
This Research Focus provides analysis, expert articles and product reviews on the state of play for current awareness services. (October - December 2017).
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