26th June 2013
Tim Buckley Owen
FreePint's Tim Buckley Owen contacted Dow Jones to ask about customer concerns regarding the absorption of Factiva into the DJX portal (formally known as Dow Jones Product X). Georgene Huang shares some of the thinking behind Dow Jones's vision of a single, one log-in environment, providing access to the full range of content. Customers are concerned about a "one size fits all" offering of loosely connected services which may not meet the needs of many users, but Huang suggests that a comprehensive product, based on and influenced by ongoing feedback from customers, can grow the audience for the product whilst simultaneously meeting the needs of current customers.
Access to Jinfo articles and reports is a benefit of a Jinfo Subscription.
Please sign in here so that we can check your access to this item:
If this item has been shared with you by a colleague, please request a MyJinfo account.
Gain access to this article with a Jinfo Subscription. It will help your organisation:
Benefits and Pricing
Submit the Subscription Question form to find out if someone in your organisation already has a subscription or to discuss your questions or requirements.Or use the 'Text Chat' button at the bottom-right of this page for immediate assistance.
Claire LaybatsHead of Commercial Developmentclaire.firstname.lastname@example.org
Related Subscription Articles:
Related Blog items:
Back to top ^
« All Articles
Login to MyJinfo if you already have a Jinfo Subscription
Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Value Chain
Director of Research Robin Neidorf describes the benefits of a Consulting Pilot on Value Chain, to tailor this process to your needs and environment:
View on Vimeo
Consulting Pilot on Value Chain