Having a meaningful conversation about what value is requires a strong foundation of understanding your stakeholders, their objectives, and being able to define precisely what is meant by "value" in different contexts. Based on a FreePint Community of Practice on Determining, Discussing, and Measuring Value, there are a number of practical key tips and lessons for information professionals to take away and put into practice within their own organisations.
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This Research Focus provides analysis, expert articles and product reviews on the state of play for current awareness services. (October - December 2017).
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