9th November 2016
By Robin Neidorf
Abstract
Before measuring value you need to understand the organisation's goals, which can be measured through six categories, explains Jinfo's director of research Robin Neidorf. She then introduces a table to map the objectives against characteristics of information products and services and how using this in your business can generate more meaningful discussions about return on investment.
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Claire LaybatsHead of Commercial Developmentclaire.laybats@jinfo.com
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Focus on Value Chain
Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Risk Assessment
Risk assessment to gauge the ability of your services, team, portfolio and overall value to withstand stress is a required process for a healthy information department.
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