Chatbots - overhyped or helping hand for the information professional?

6th April 2017 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Articles are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By Steve Bynghall

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Chatbots are currently receiving a lot of media attention, but what are they and what kind of opportunities do they present for information professionals? Steve Bynghall looks at the chatbot phenomena - what they are, why there's so much hype, how close they are to being deployed in the workplace and how technologies such as natural language programming, algorithms and artificial intelligence may impact information and knowledge professionals.

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