Over the past year, the topic of artificial intelligence (AI) and the future of work has become a political hot potato. Everyone knows that changes are coming, but very few people can anticipate the full impact and extent of those changes. The information profession is poised to undergo significant transformation, and the future of current awareness could look very different. In this article, Cerys Hearsey explores the potential changes and focuses on where the profession can add the most value, whilst building a new AI-powered service.
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This Research Focus provides tools, research and the original data you need in order to benchmark your information service against peers. (July - September 2018).
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