What will current awareness services look like in the next few years? Jinfo's latest Community session set out to answer this question by looking at what information teams provide today, and what users can expect in the future. Technological trends may reduce some of the manual burdens, allowing information teams to focus on higher-value services. Participants discussed ways in which organisations can prepare for future technological changes and make their services more effective and cost-efficient.
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This Research Focus provides tools, research and the original data you need in order to benchmark your information service against peers. (July - September 2018).
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