Why information teams need change management skills

1st February 2018 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Articles are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By Steve Bynghall

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Abstract

Change management skills are needed to run an effective information service and support users in performing tasks that were previously the information centre's domain. This article covers some of these skills from communication and training through to stakeholder and community management and offers some useful practical tips to ensure change management skills are part of your new skill set.



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