By Scott Vine
The final part of our product review of Altarama's RefTracker, a browser-based reference and request management system, looks at the value and flexibility of the product and in particular how it can be evolved over time. The help options are also explored as well as its competition, including EOS International, Lucidea's SydneyPlus, InMagic and Softlink's Illumin, Compendium's DeskTracker and Priory Solutions' Quest.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2990
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This Research Focus provides tools, research and the original data you need in order to benchmark your information service against peers. (July - September 2018).
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