Successful information service teams need to review, optimise and reinvent their service offerings every three years. A recent Jinfo Community session explored this topic and provided specific actions you can take to review your service and optimise your processes, using two main operational models, the artisan process and the optimised process.
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This Research Focus provides analysis, expert articles, product reviews, webinars and Community sessions on how information teams can adapt and evolve to meet the new skills required in today's dynamic environment. (April - June 2018).
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