This article looks at the differences between current awareness and intelligence platforms and gives an overview of how information professionals interact with the workflow of both systems. It also looks at some of the products in this space such as Newsdesk, Attensa, Northern Light SinglePoint, Knowledge360, along with features, what to look for in a system, and explores elements such as newsletters and machine learning.
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This Research Focus provides tools, research and the original data you need in order to benchmark your information service against peers. (July - September 2018).
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