This article looks at the differences between current awareness and intelligence platforms and gives an overview of how information professionals interact with the workflow of both systems. It also looks at some of the products in this space such as Newsdesk, Attensa, Northern Light SinglePoint, Knowledge360, along with features, what to look for in a system, and explores elements such as newsletters and machine learning.
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About this article
This Research Focusdefines the characteristics shared by successful information centres who we define as "Information Centres of Excellence". (April - June 2019).
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11th April 2019
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