Comparing our information services to others and looking for ways to improve them is vital for any information team. A recent webinar focused on Jinfo's benchmarking research in this area and this article reports on its findings, looking specifically at the data provided by information teams in relation to reporting lines, services and customers, and measuring value, and how they use it to demonstrate value to their organisations.
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About this article
This Research Focus provides tools, research and the original data you need in order to benchmark your information service against peers. (July - September 2018).
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