Resolving common problems in current awareness workflows

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By Louise Brookes

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This article reports on a recent Jinfo webinar which showed that the process of examining and adjusting workflows need not be complicated or overwhelming and that by applying a framework or appropriate model, the task can be split into manageable parts. This approach makes it easier to identify inefficiencies in the process and areas for improvement. It also provided a model for information professionals to work with and shared learnings from recent projects that Jinfo Consulting analysts have been involved in.

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