16th May 2019
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Business process outsourcing (BPO) is playing an increasingly important role in how businesses, governments, and other organisations operate. Its growth over the last 25 years has been driven in part by the rise of the internet, which has fuelled a burgeoning BPO industry in Asia, particularly in India, China, and the Philippines. Jinfo interviewed SPi Global's chief technology officer, Jishnu Gupta, to find out about its technology-driven solutions in this area and what makes it unique.
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