Jinfo benchmarking research (part 1 - introduction)

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By Robin Neidorf

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Abstract

Jinfo's benchmarking project has amassed three years of data submitted by 82 information teams who have provided data on everything from organisational structure to how they deliver their services and areas of strategic focus. With so much information to draw on, this article provides an overview of what we have learned through analysing this data, including the most important variables to consider when creating the right peer group against which to benchmark any given information team, as well as our findings on reporting structures, provision of services and team capacity.



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